--- description: Review of JumpCloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: JumpCloud | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Endpoint Protection Software](/directory/4777/endpoint-protection-software/software) > [JumpCloud](/software/180508/jumpcloud-directory-as-a-service) # JumpCloud Canonical: https://www.softwareadvice.co.nz/software/180508/jumpcloud-directory-as-a-service Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.nz/software/180508/jumpcloud-directory-as-a-service?page=2) > JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or workstations including Windows, MacOS, and Linux, access to IT resources, and user identities. The solution provides a centralized identity, which allows administrators to manage system security policies, multi-factor authentication processes, and public SSH keys. Professionals can utilize its self-service portal to execute commands across multiple servers, control file storage infrastructure, and manage users as an individual or as part of groups. JumpCloud Directory-as-a-Service provides single sign-on functionality to access various applications including Slack, Zendesk, Meraki, GitHub, Dropbox, and more. Additionally, enables managers to monitor employees’ activities across multiple endpoints. JumpCloud Directory-as-a-Service offers an application programming interface (API), which lets businesses integrate the system with several third-party applications such as G-Suite, Azure Active Directory, Workday, and more. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, knowledgebase, email, and other online measures. > > Verdict: Rated **4.6/5** by 293 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 293 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland and 6 more ## Features - API - Access Certification - Access Control - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Administrative Reporting - Alerts/Notifications - Anomaly/Malware Detection - App Management - Application Access Control - Application Management - Application Security - Approval Process Control - Asset Lifecycle Management - Asset Tracking - Audit Management ## Integrations (7 total) - Dropbox - GitHub - Google Workspace - Marketo Engage - Microsoft 365 - Salesforce Sales Cloud - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Endpoint Protection Software](https://www.softwareadvice.co.nz/directory/4777/endpoint-protection-software/software) ## Related Categories - [Endpoint Protection Software](https://www.softwareadvice.co.nz/directory/4777/endpoint-protection-software/software) - [AI Governance Tools](https://www.softwareadvice.co.nz/directory/5373/ai-governance-tools/software) - [Mobile Device Management Software](https://www.softwareadvice.co.nz/directory/4604/mobile-device-management/software) - [Computer Security Software](https://www.softwareadvice.co.nz/directory/4528/security/software) - [Cybersecurity Software](https://www.softwareadvice.co.nz/directory/4643/cybersecurity/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.softwareadvice.co.nz/software/117339/manageengine-endpoint-central) — 4.6/5 (1822 reviews) 2. [Iru](https://www.softwareadvice.co.nz/software/71745/Iru) — 4.9/5 (490 reviews) 3. [Rippling](https://www.softwareadvice.co.nz/software/410674/rippling) — 4.9/5 (4860 reviews) 4. [Action1](https://www.softwareadvice.co.nz/software/261079/action1) — 4.9/5 (238 reviews) 5. [PDQ Deploy & Inventory](https://www.softwareadvice.co.nz/software/419203/pdq-deploy-and-inventory) — 4.8/5 (341 reviews) ## Reviews ### "The platform is reliable, secure, and integrates well with various applications and operating systems." — 5.0/5 > **Niraj** | *26 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I like most about the JumpCloud Directory Platform is its unified approach to identity and device management. It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and improves security. > > **Cons**: The area that could be improved is the user interface navigation; certain settings and policies are spread across multiple sections, which can make it slightly time-consuming to locate specific controls. Streamlining the UI would enhance usability. > > My overall experience with the JumpCloud Directory Platform has been very positive. It provides a unified and cloud-based solution for identity, device, and access management, which simplifies day-to-day administrative tasks. The platform is reliable, secure, and integrates well with various applications and operating systems. ----- ### "Agreat solution for secure user & device management" — 5.0/5 > **Rajiv** | *26 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It’s easy to manage across Windows, macOS, and Linux, with strong security features like MFA. Overall, it reduces complexity by replacing multiple tools with a single solution. > > **Cons**: Some advanced configurations aren’t very intuitive and require a learning curve. Compared to Microsoft Active Directory, Fewer Group Policy options, Less granular control in some areas > > My overall experience with JumpCloud has been positive, especially for managing users and devices from a single cloud platform. It simplifies administration and improves security, though some advanced setups take time to learn. ----- ### "System acceptable, though even advanced tiers lack functionality that they will sell as add-ons" — 3.0/5 > **Verified Reviewer** | *10 December 2025* | Financial Services | Recommendation rating: 6.0/10 > > **Pros**: It simplifies the management of both users and devices. I can provision users across my various systems and devices as well quickly adjust permissions as well as groups with the click of a button > > **Cons**: Costs are rising with minimal feature enhancements. Our costs are now nearly double what they were 5 years ago, but the platform itself is largely the same. The extra features being added are mostly add-ons, not included. > > It's fine, though I wouldn't say I'm tied to it. It's a system like others, lots of add ons, generally does its job and has become more reliable in recent years. ----- ### "Really good and still improving" — 5.0/5 > **Lucas** | *16 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Way better than Entra ID for large organisations using windows, linux and mac devices. Everything in one place, easy integration. > > **Cons**: Not everything is available (at least for windows) like in Active Directory, but most common settings are there for sure. > > Easy to work with, good integration with different system flavours. Easy to deploy and implement companywide in short time. ----- ### "Centralized IT Management in One Platform" — 5.0/5 > **Bibek** | *27 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about JumpCloud was how it provides the centralized user and device management and its intuitive User Interface, which made managing users and devices straightforward. The Password Management features and built-in security controls were comprehensive and easy to configure. I also appreciated the Remote Access capabilities, which simplified device administration from anywhere. > > **Cons**: The main drawback was the Learning Curve for some advanced features, which can take time to fully understand. Also the pricing > > \> Overall, my experience with JumpCloud was very positive. It provides a comprehensive platform for identity, device, and access management with a modern User Interface and strong Password Management capabilities. While there is a moderate Learning Curve for some advanced features, the documentation and Customer Support make it easier to get started. Its Remote Access and Team Collaboration features help streamline IT administration, and overall it delivers good Value for Money by combining multiple management tools into a single platform. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.co.nz/software/180508/jumpcloud-directory-as-a-service?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/180508/jumpcloud-directory-as-a-service) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data