--- description: Review of Wello Solutions Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Wello Solutions | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Service Work Order Software](/directory/1544/work-order/software) > [Wello Solutions](/software/179719/odyssee-service) # Wello Solutions Canonical: https://www.softwareadvice.co.nz/software/179719/odyssee-service Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/179719/odyssee-service?page=2) > Wеllo Solutions, formеrly known as Odyssее Field Service is a cloud-based field service platform suitable for businesses of all sizes. It offers tools for communication between external service teams, field service planners and customer service representatives. Users can manage invoicing, work orders and client approvals on site by accessing Wello on a mobile device. Users can access information about current jobs, invoicing and materials in real-time. The contract module helps manage service level agreements, preventative maintenance schedules and customer contracts. The service scheduling module lets users schedule jobs, access schedules for individual service staff and see where jobs are located. Field service staff can use the time registration module to track hours worked, and managers can produce status reports to track output. An online customer portal allows clients to stay updated on the status of their work orders. Chat, email and phone support are provided. Pricing is per user per month. > > Verdict: Rated **4.8/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 9 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Wello Solutions - **Founded**: 1996 ## Commercial Context - **Starting Price**: €22.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Wello Solutions Service starts at 22€ per month per user. 14 days free trial available (no credit card required). Ask for your demo and get started in minutes\! - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Polish, Portuguese, Spanish - **Available Countries**: Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta and 14 more ## Features - API - Absence Management - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Address Book - Alerts/Notifications - Appointment Management - Appointment Scheduling - Approval Process Control - Asset Lifecycle Management - Asset Tracking - Attendance Management - Attendance Tracking - Audit Management - Audit Trail - Automated Scheduling - Availability Management ## Integrations (19 total) - AFAS Software - Asana - Callexa Feedback - CustomBooks - Drift - Dynamics 365 - Dynamics 365 Business Central - FreshBooks - Intercom - Invoiced - JIRA Service Management - Odoo - Pipedrive - SAP Business One - Teamleader ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Service Work Order Software](https://www.softwareadvice.co.nz/directory/1544/work-order/software) ## Related Categories - [Service Work Order Software](https://www.softwareadvice.co.nz/directory/1544/work-order/software) - [HVAC Software](https://www.softwareadvice.co.nz/directory/1552/hvac/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) - [Appointment Scheduling Software](https://www.softwareadvice.co.nz/directory/4731/appointment-scheduling/software) - [Plumbing Software](https://www.softwareadvice.co.nz/directory/3675/plumbing-software/software) ## Alternatives 1. [FieldPulse](https://www.softwareadvice.co.nz/software/109782/fieldpulse) — 4.6/5 (445 reviews) 2. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1456 reviews) 3. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5203 reviews) 4. [Skimmer](https://www.softwareadvice.co.nz/software/89281/skimmer) — 4.9/5 (228 reviews) 5. [Fieldd](https://www.softwareadvice.co.nz/software/101498/fieldd) — 5.0/5 (142 reviews) ## Reviews ### "Exceptional Value for an Outstanding Platform - A Remarkable App and Software\!" — 5.0/5 > **Preity** | *23 January 2024* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: Wello Solutions stands out with its powerful scheduling capabilities, designed to streamline operations for businesses juggling a multitude of appointments, service requests, and staff availability. What once was a complex challenge is now a breeze, thanks to Wello's user-friendly scheduling interface. It enables seamless assignment and monitoring of tasks throughout our organization. With a flexible calendar that can be tailored to your needs and simplifies planning. > > **Cons**: I honestly have nothing bad to say about Wello Solutions. I wish I had found it sooner\! > > Wello Solutions streamlines my scheduling and planning process, offering a comprehensive SaaS Field Service Management solution that allows for efficient management of all my job appointments and more, all within one integrated platform. ----- ### "Efficient Scheduling Tool with Room for Growth" — 5.0/5 > **Abishek** | *5 November 2024* | Internet | Recommendation rating: 8.0/10 > > **Pros**: I really appreciated the streamlined scheduling and ease of managing team tasks. The user interface is intuitive, making it simple to assign and monitor tasks > > **Cons**: The licensing costs can add up since each admin needs a separate license. Also, it would be helpful if there were more integrations with other software. > > My overall experience with Wello Solutions has been positive. The platform simplifies scheduling and task management, which boosts productivity. The interface is user-friendly, and support has been responsive to issues. However, the cost of additional licenses and limited integration options could be improved. Overall, it's been a reliable tool for our team's needs. ----- ### "Review Wout VC" — 4.0/5 > **Wout** | *9 September 2024* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Lay-out is really nice and usefull, easy to operate > > **Cons**: Sometimes there are bugs but they get fixed quite fast ----- ### "Excellent solution for field services" — 5.0/5 > **Rupesh** | *29 September 2024* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: like the dispatch page and the affordability of the product, which delivers solid software and a reliable customer database. The lack of a per-user fee was a major selling point for us. It's also easy for my technicians to use, which has been a huge benefit. > > **Cons**: There are a few small issues that need to be worked out. Some limitations exist in the user interface, and while the platform has many features, it's essential to understand all of its capabilities through onboarding support. Occasionally, there are minor glitches, but nothing significant enough to disrupt my work or make me consider canceling. > > Overall, it's a great system, especially considering the cost. Compared to what we used before, Wello has helped us modernize our processes. Their support team is very responsive, usually getting back to me within seconds of submitting a callback request. The onboarding process was quite challenging at first, but after I asked for more assistance, they provided the additional help we needed. ----- ### "Wello Solutions helped us optimize our service planning—finally, the solution I was looking for\!" — 5.0/5 > **Shivam** | *7 September 2024* | Mining & Metals | Recommendation rating: 10.0/10 > > **Pros**: Highly effective and easier to implement than other applications, this powerful tool has streamlined my team's dispatching process. > > **Cons**: The inventory system is solid, with a well-organized presentation of information and a user-friendly mobile app. The platform is easy to use and offers good customization options. However, there's no direct integration with Freshworks, so I had to use Zapier, but it integrates seamlessly and works well. > > As an IT consultant, I needed a reliable job scheduling system after securing three major contracts. Wello Solutions stood out for its affordable pricing and efficient inventory system, allowing me to track stock between the warehouse and vehicles seamlessly. While the platform has a bit of old-school design, it's user-friendly and steadily improving. To fully enjoy its key features, I recommend spending time exploring the platform, as it offers advantages over many competitors in the FSM industry. The mobile app is solid, and although reporting was recently added, I haven't had enough experience with it yet. Despite a few shortcomings, I appreciate the continuous updates and responsive customer support. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/179719/odyssee-service?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/179719/odyssee-service) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data