GlossGenius

Hi Carlie! We’re thrilled to hear that you’ve had a smooth experience transitioning to GlossGenius, and we truly appreciate your kind words about our platform and customer service. We’ve noted your suggestions regarding client credit card entry during scheduling and the 15-minute appointment reminders with check-ins. These are valuable insights, and we will definitely pass them along to our product development team for review and consideration. While we can’t promise immediate changes, please know that our new features are often shaped by feedback from amazing beauty professionals like yourself. If you have any other ideas or suggestions, we’d love to hear them! Feel free to send us an email at [email protected] anytime. Thanks again for your support—we’re excited to continue helping you grow your business!

Hi Kelsie! We're thrilled to hear that GlossGenius has made things easier for you and your clients, especially with its simplicity and customization options.

We truly appreciate your feedback! You can absolutely merge client profiles directly in the app, and it’s also easy to move appointments on the "week" or "day" view via the web browser without needing to go into each individual appointment. We'd love to show you how! Please feel free to reach out to us at [email protected], and we'll guide you through the process.

Thanks again for choosing GlossGenius, and we're so glad to have you as part of the community!

Hi Renata! We’re thrilled to hear that you found our platform easy to use and enjoyed our friendly customer support. We understand how important the features you're looking for are, especially the ability to close the register daily, record transactions processed through other payment platforms, and sort services in different formats like alphabetical order. These are all valuable insights, and we appreciate you taking the time to share them. I want to assure you that we’ll pass your suggestions along to our product development team for review. We’re always working to improve our platform, and feedback like yours helps guide us toward features that matter most to our members. If you have any other suggestions or ideas you’d like to share, please don’t hesitate to reach out to us at [email protected] or text us at 888-979-7864. We’re always here to listen. Thank you again for trying GlossGenius, and we hope to have the opportunity to serve you in the future!

Hi Rachemia! We’re so glad to hear that GlossGenius has helped improve your business and bring in more clients! It’s amazing to know that the app has been a valuable tool for your success and has allowed you to grow your business and increase your income.

If you have any other feedback or suggestions, we’d love to hear from you! Please feel free to reach out to us at [email protected].

Thank you again for your kind words—we’re thrilled to be part of your journey and excited to continue supporting you!

Hi Felicia! We're thrilled to hear how much you appreciate the ease and efficiency of GlossGenius, especially for your clients making appointment changes. It's great to know that the White Glove service made your transition seamless and that you're enjoying your experience with us.

If you have any other feedback or questions, we’d love to hear from you at [email protected].

Thanks again for choosing GlossGenius and for sharing your kind words—we’re so happy to have you here!

Hi Danitra! We’re so happy to hear that you love GlossGenius and that our features and analytics have been helpful for your business! It’s great to know that the platform is seamless to use and provides everything you need.

We appreciate your feedback about improving the checkout process. We’re always working to enhance our members' experience and will keep that in mind for future updates.

We’re also sorry to hear about the occasional system crashes. This is not the usual experience for our professionals, and we’d love to look into this further to ensure it’s resolved. Please share more details about your experience with us at [email protected], and we’ll investigate the issue.

Thank you again for your kind words and for being a valued member of our community—we look forward to hearing from you!

Hi Jodi! We’re thrilled to hear how much you and your clients enjoy the ease of use with GlossGenius—especially the streamlined experience and no-login feature for clients. It's wonderful to know we’ve been able to provide a system that works seamlessly for your business.

We appreciate your feedback about text marketing lists. While the app doesn’t currently save recipient lists from previous campaigns, we’d be happy to generate this report for you when you reach out to us at [email protected].

If there’s anything else we can assist you with, don’t hesitate to let us know. Thanks again for sharing your experience—we’re so glad to have you with us!

Hi Lucero! We’re happy to hear that you love GlossGenius and find it to be the easiest and most professional app for beauty entrepreneurs! It’s great to know your clients enjoy how easy it is to book and leave reviews.

We appreciate your feedback on personalized gift cards and themes for the online booking site. While we can’t promise these features will be added soon, rest assured that we’re always working to improve and prioritize updates based on feedback from amazing beauty professionals like you.

We’d love to hear more from you! If you have any additional ideas or suggestions, please don’t hesitate to email us at [email protected].

Thank you again for your kind words and for being such an inspiring part of our community!

Hi Emily! We’re thrilled to hear that you think GlossGenius is the best and that it’s making things so easy for you and your clients! It’s amazing to know your clients are impressed with how seamless booking and checkout are, and we’re delighted to hear about your positive experience over the past four years.

We appreciate your feedback on Afterpay, simplifying gift card checkouts, and incorporating photos and videos into emails and texts. These are fantastic suggestions, and we’ll make sure your voice is heard as we continue improving the platform to meet the needs of professionals like you.

We’d love to hear more from you! If you have any other ideas or feedback, don’t hesitate to reach out to us at [email protected].

Thank you again for your kind words and loyalty—we’re so grateful to have you as part of our community!

Hi Samantha! We’re glad to hear you love the positive vibes, ease of use for clients, and the empowering messages that GlossGenius provides! It’s wonderful to know you’ve found our platform to be a great fit—thank you for sharing that with us!

To address your concerns, our credit card fee is a flat 2.6% processing rate, with no hidden fees. Regarding payout delays, funds are sent according to the standard payment transfer schedule, as long as the verification process is completed. If you’re experiencing unusual delays, please don’t hesitate to reach out so we can assist.

We’d also love to hear more from you! If you have any additional feedback or questions, feel free to email us at [email protected].

Thank you again for your thoughtful review—we’re thrilled to have you with us and look forward to supporting you further!

Thank you so much for your review - we are so happy to hear that you're enjoying the platform and having more time for yourself! We value each professional's feedback, and I've passed yours directly to our team. While I can't promise that this update will be available in the immediate future, we do expand GlossGenius directly with feedback like this from awesome beauty professionals such as yourself! :)

Hi Adrienne! Thank you so much for your review - we are so happy to hear that you're loving the platform! Our professionals' feedback such as yourself inspires us to strive more so we can give the best :) We appreciate you!

Hi LaKeisha! We love having you as a customer and supporting your business. We genuinely value each professional's feedback, and I've passed yours directly to our team. Though I can't promise that this change will be available soonest, we do expand GlossGenius directly with feedback like this from wonderful beauty professionals such as yourself! :)

Hi Brenda! Thank you so much for your positive feedback about our platform! We're thrilled to hear that you find adding products and services easy for both you and your clients.

We understand that booking requirements can vary, and we want to provide options that work best for you. You can choose whether to require a card or not from your clients, as well as require custom deposit amounts per service. We also have the ability to customize further by only requiring these options for new clients, while allowing your returning clients to book without adding a payment method on file.

We'd love to learn more about the specific options you're looking for. Could you please send us a message at [email protected]? Looking forward to hearing from you and ensuring GlossGenius meets all your needs!

Hello, Michelle! Thank you so much for your review - We are so delighted to hear that you're loving the platform! Our professionals' feedback such as yourself inspires us to go far and beyond :) We appreciate you!

If you need help or you have questions for us, you can reach out to our support team at [email protected] anytime! :)

Hi Tatum!

Thank you so much for your review- we sincerely appreciate your insight and feedback here! You can reach out to our support team at [email protected] and we would love the opportunity to discuss further. We appreciate you.

Hi LaToya! Thank you so much for your review and for loving the ease to use the app! :) You can reach out to our support team at [email protected] we would love the opportunity to discuss any input that you have for us :)

Hi Kayla!

We love to hear that GlossGenius is putting more money in your pockets!

Feel free to reach out to [email protected] for any questions you may have!

Thank you so much for your review - we are so glad to see how much you love being part of the GlossGenius community! We truly value our professional's feedback, and I've passed yours directly to our team. Though I can't promise that this change will be available soonest, we do expand GlossGenius directly with feedback like this from wonderful beauty professionals such as yourself! :)

Thank you so much for your review - we are so glad to see how much you love being part of the GlossGenius community! We value each professional's feedback, and I've passed yours directly to our team. While I can't promise that this change will be available in the immediate future, we do expand GlossGenius directly with feedback like this from excellent beauty professionals such as yourself!

Hi Bri! Thank you so much for your review - we are so delighted to hear that you're loving the platform! Our professionals' feedback such as yourself inspires us to go far and beyond :) We appreciate you!