About Plaid

Plaid is a cloud-based financial solution that helps users establish a connection between applications and bank accounts to access banking data. It allows to authenticate accounts, check balances, verify identity, validate income, verify assets and more. Designed to facilitate both lenders and borrowers, Plaid offers secure access to the bank information. It offers a host of features including transaction history, Automated Clearing House (ACH) authentication, real-time account balance, assets verification, employer verification and more. Additionally, it allows verifying email, mailing address, phone number and generating reports in JavaScript Object Notation (JSON) and Portable Document Format (PDF). Providing information on geolocation, merchant, and categories, Plaid directly integrates with any digital loan application to provide real-time updates. Pricing of the offering is based on the number of instances and per month basis. Support is extended via online help desk.
Plaid Software - Verify bank account income with Plaid's Income product
Plaid Software - Verify user identity with Plaid's IDV product
Plaid Software - Enable users to instantly connect their bank accounts via Plaid Link
Plaid Software - Get an in-depth snapshot of a user's finances with Plaid's Assets product
Plaid Software - Create accurate and custom transaction risk assessments with Plaid's Signal product
Plaid video
Plaid Software - Verify bank account income with Plaid's Income product - thumbnail
Plaid Software - Verify user identity with Plaid's IDV product - thumbnail
Plaid Software - Enable users to instantly connect their bank accounts via Plaid Link - thumbnail
Plaid Software - Get an in-depth snapshot of a user's finances with Plaid's Assets product - thumbnail
Plaid Software - Create accurate and custom transaction risk assessments with Plaid's Signal product - thumbnail

Plaid pricing

Plaid has a free version and does not offer a free trial. Plaid paid version starts at US$0.00/month.

Starting Price:
US$0.00/month
Free Version:
Yes
Free trial:
No

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Plaid Reviews

Overall rating

4.2
Write a Review!

Feature rating

Value for Money
4.2
Functionality
4.2
Ease of Use
4.3
Customer Support
4.3
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All Plaid Reviews

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52 reviews
Joseph
Joseph
  • Industry: Civil Engineering
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/05/2023

Agrxis Review on Plaid

I have found Plaid to be an outstanding platform overall, and it has considerably improved my ability to manage my finances. It is tremendously straightforward to view and evaluate my financial data in real time because to the smooth interface with numerous financial institutions. My time and effort have been greatly reduced by how simple it was to link my bank accounts, credit cards, and other financial accounts. I've been able to obtain a deeper understanding of my spending habits and make wiser financial decisions because to Plaid's thorough transaction information and classification. Additionally, I have peace of mind knowing that Plaid has put in place strong security measures to protect my data. A great user experience is also aided by the user-friendly interface and intuitive design.

Pros

I have been amazed by Plaid's powerful and dependable financial data connection capabilities. As a result of the platform's smooth interaction with numerous financial institutions, I can quickly get and examine banking data. Real-time data access, which offers accurate and up-to-date insights into my financial activity, is one of the features I value most. I feel secure knowing that my financial information is secure because to Plaid's security safeguards. In addition, integrating Plaid into my own applications has been a breeze thanks to the developer-friendly APIs and documentation. The Plaid support staff has been accommodating and supportive, swiftly responding to any questions or concerns.

Cons

Although Plaid offers useful capabilities for integrating financial data, there have been a few elements that I haven't found to be as positive in my experience. The data I got from several financial organizations occasionally had inconsistencies, which was one of my problems. To make sure the information was accurate and consistent, more work was needed. The provision of support for a wider range of foreign banks and financial institutions is another area that may be enhanced. As a foreign user, I discovered that Plaid did not support all of the institutions I work with, which constrained the extent of data integration.

Nick
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 18/11/2024

Plaid gets it Paid.

I had to use plaid multiple times to help residents set up their rent payments.

Pros

It easily connects with different bank accounts in order to make payments via ACH.

Cons

It was a very thorough 2 step process to verify identity.

  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

3.0
Reviewed on 15/11/2024

Use when need to

I use it more so for personal use and some business to manage all my finances in one place as well as accept payments when I do art shows.

Pros

I like that I can accept payments from other artist platforms.

Cons

I do not use it as much. Only certain platforms use it.

Desiree
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 27/09/2024

Responsive customer support

The overall experience with Plaid is pretty good. Because the customer support is loads better than Yodlee's, I would say it is a good syncing vendor choice. But there will still be some headaches you should anticipate.

Pros

Being new the finance industry, I am still able to navigate Plaid's system, and I can always count on receiving a reply from Plaid's customer support within a couple days of submitting a ticket.

Cons

Plaid's dropping of working with Fidelity caused us a huge amount of headache, and I wish there were a better resolution.

Ashley
  • Industry: Retail
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/09/2024

Plaid review .

I like plaid because it’s very easy and convenient to use. Plaid helps you login with having to enter all your bank information like by your phone number or email. I personally think it’s very easy to use and really convenient

Pros

Plaid automatically connects your bank account with your email or phone number. It’s a faster and safer and it’s the most trusted financial platform that most people use.

Cons

There’s nothing that I don’t like about plaid

Verified Reviewer
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1.0
Reviewed on 16/08/2024

Watch out for false promises from Plaid prior signing agreements

I will not recommend them to any of my peers as they are awful from a commitment and follow through standpoint.

Pros

During the sales phase, Plaid makes all kinds of promises to the functionality and their willingness to work with you. Don't believe.

Cons

Plaid will make false promises in the sale cycle and not follow through. Do not sign any agreements with them.

Keri
  • Industry: Consumer Goods
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Features
3
Ease of Use
5
Customer Support
5

2.0
Reviewed on 27/08/2024

Plaid review

My overall experience with plaid is not the greatest tbh. They have prevented me from being able to connect my accounts on multiple occasions because their network of partnering banks is minimal.

Pros

What I like most about plaid is that it allows external banks to connect with other apps for funding purposes or transferring funds securely.

Cons

What I don't like about plaid,is that it's very specific on the banks it allows us to connect to 3rd party apps. Unfortunately most of the banks I have access to are not supported so it's harder for me to truly appreciate what I'm sure could be a good potential app.

Thomas
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 30/10/2024

Amazing! Recommended

Over all I’m very satisfied with this software.

Pros

I liked how they ensure I’m protected always

Cons

Nothing to not like about this software.

Erin
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/10/2024

Positive Experience with Plaid

Overall, my experience has been very positive.

Pros

I found it very easy to use and very safe.

Cons

The first time I was introduced to Plaid I was nervous about needing to connect to my bank through their platform, but everything went smoothly.

Blake
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 30/10/2024

Easy and Safe.

My expectations is that it’s easy to use and keeps my information safe.

Pros

It protects your payment sources to keep you safe shopping online.

Cons

I haven’t found anything to dislike about plaid so far.

Michelle
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4.0
Reviewed on 21/02/2024

Plaid is great

Pros

They are easy to use. I have never had an issue with using them.

Cons

There is nothing that I do not like about them.

Kimberly
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/09/2024

Comfortably Plaid!

When connecting accounts to my bank account, Plaid is a trusted company and i feel comfortable using this to link sensitive bank info.

Pros

It is so easy to communicate through Plaid to my bank account!

Cons

I have no cons on Plaid..Plaid has always worked easily for me!

Virginia
Virginia
  • Industry: Accounting
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Features
1
Ease of Use
1
Customer Support
0

1.0
Reviewed on 15/12/2023

Time consuming, glitchy, repetitive

As a solo traveler for the past month, Plaid has been required on all Airbnb experiences I've booked. Despite being logged into the same account, on the same computer, without having ever cleared my cookies or history during this time, I've been required to reauthenticate my info by linking up my account to Wells Fargo each and every time I book. It would be annoying enough already, but then it doesn't even work half the time: crashes the tab, stalls, and you're left staring at the screen wondering if you should close the tab and start over or...? Gah! Airbnb used to have a regular check-out process with normal credit card processing. I wonder why on earth this Plaid nightmare is needed? Someone explain it to me. I have resorted to searching Airbnb for unique experiences, and then when I'm ready to book, I copy & paste the title into Google just in case I can book it on literally ANY other platform that doesn't use Plaid. What did we do to deserve this torture, Airbnb? Haven't we been good to you? Why such punishment for our loyalty to you! :(

Pros

Nothing nothing nothing nothing nothing nothing

Cons

Lagging, crashing, stalling, slow, redundant, repetitive, exhausting

Steve
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/10/2023

Great for importing customer data

Pros

Plaid was easy to implement and import data from multiple sources in one format.

Cons

Some of the connections have issues and some institutions are not supported.

Marcie
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 3/12/2023

Most useful app I have seen in a long time.

Pros

Plaid provides a valuable & necessary Service. Plaid gives me the ability to connect my financial accounts with different apps which in turn makes me managing my finances a breeze and saves me a ton of time. Their security features allow me to feel confident that my financial information is safe in this online environment.

Cons

The only con I have come across using Plaid is that some smaller financial institutions i.e. local banks, small credit Unions are not included in their system. I would like to see more institutions included. As well a broader range, investing apps such as Public or Plynk for example.

Akiya
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4

3.0
Reviewed on 24/08/2024

Decent company

I’ve had a decent experience with them and nothing of mine was ruined

Pros

I like that it’s a secure website for you banking and to login to your account

Cons

There are always a lot of data leaks with the company

Lindsey Raye
Lindsey Raye
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/02/2024

Secure, Easy Access from Plaid to your Financial Institution Process

Pros

It was safe and secure- took me to log in via Bank of America and quickly linked up

Cons

Didn’t have one of online accounts, Chime in there which is Stride NA bank.

Verified Reviewer
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
2

3.0
Reviewed on 31/10/2023

I could live without plaid

I think this platform wax that form wax a lot I think it needs to have an easier way to find your and verify your account and I think that as mainstream as one time yousing prepaID Cards and accounts are coming that it shouldn't include those 2 what are you what have you got I know you've got a vape I can smell the damn thing strawberries it's that pink vape isn't it

Pros

The only thing good about plot is that you might be able to verify your bank maybe

Cons

I think plad should include all money moving services not just the ones that they choose

Brittany
  • Industry: Internet
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/11/2023

It's okay

Pros

Makes it easy and safe to sign into my bank account through other sites.

Cons

ALOT of the time it does not recognize my bank n that kinda sucks.

John
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 7/06/2023

Makes setting up your banking much easier

Overall, this is a brilliant tool that makes your life way easier. On your end, there is nothing you have to do beyond type in your banking information. Plaid handles the rest and your banking is now connected the financial tools you use. If your financial tools mention that you connect your bank with "Plaid," but you have not done so because you are unsure what is all involved, have no fear. The process takes less than a couple of minutes and is secure.

Pros

- easy to use- doesn't cost you any money

Cons

Not every bank in the world is listed (but most are)

Parth
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4

4.0
Reviewed on 15/02/2023

A fantastic partner for development integrations that is quick and secure

Pros

When conducting business with your business, Plaid is a safe and secure solution for your consumers to verify their financial details. It features a user-friendly interface for both myself and my clients. Each issue we initiate with Plaid's support staff receives prompt attention, and they take the time to clarify faults and provide solutions. They consistently follow up to make sure that the problems of our users have been fixed and see cases through to completion.

Cons

Sometimes it takes months to remedy a problem. By the time a user's issue is rectified, they may have given up and terminated their accounts. Plaid provides a wide range of features, many of which small company owners won't require. This gives the setup procedure a more difficult than necessary appearance. Keep your APIs straightforward, and you won't experience any headaches.

David
David
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 5/06/2021

Plaid is the only game in town for connecting to any financial service

We use Plaid to check bank balances and to accept ACH payments. It works great for both purposes.

Be aware that some financial platforms (banks) are hostile to Plaid (to the extent of suing Plaid) and have sporadic availability.

Some platforms have an arrangement with Plaid that requires you to complete additional documentation steps, like sharing your security policies and business information. Presumably, you get more reliable integration in exchange.

For our use case, the cost of Plaid is trivial, but to accept ACH payments, Plaid integrates with Stripe, which does charge a fee for the actual payment.

Bottom line, no other service can offer what Plaid can, so if you want your customers to connect to their financial institution to your product, Plaid is your only option.

Pros

Plaid is relatively easy to setup and use. The API documentation is great and API credential setup is easy. The SDK supports all common platforms, and rich code samples are provided.

Cons

Getting approved for production access was a paid. The support team ignored requests. We had to create a second account, which was finally approved. Why this was needed is a mystery.

Plaid will push an expensive monthly plan, but it's not needed for sporadic access.

Verified Reviewer
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 28/10/2022

Helps you to Connect to your Accounts

Pros

It allows me to connect all my accounts to Sofi so I can track all my financial accounts in one place. Also allows me to my fast and easy transactions from my bank account.

Cons

I worry about the security of the platform because of the ease of use and the number of accounts I have connected to it

Adeel
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 23/08/2022

Plaid a Bank Account Verification Software

I'm very satisfied with their services, they are fast, invovative and reliable by all means.

Pros

They provide wide range of apis to fulfill all of your requirements, like Bank verification facility for ACH payments, they help you see bank account transactions, balances, identities and many more. They are beginners of inventing this facility, and they are leading in provision of electronic financial services, I recommend them because I have done 20+ integrations for my clients, and they all are happy.

Cons

They are very restricted in verification process, but it is something they need to do, because of senstivity of operations.
I felt difficulty while integrating some features as a developer.

Verified Reviewer
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 8/12/2022

Plaid is the best

Pros

It is very easy to connect my account across all my financial services or apps

Cons

I don’t see anything to not like about plaid

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