--- description: Review of Tonkean Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Tonkean | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [AI Legal Workflow Automation](/directory/5306/ai-legal-workflow-automation/software) > [Tonkean](/software/178561/tonkean) # Tonkean Canonical: https://www.softwareadvice.co.nz/software/178561/tonkean Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/178561/tonkean?page=2) > Tonkean is an AI-powered process orchestration platform built for enterprise and Fortune 500 shared service teams in legal, procurement, finance, and HR. The software is deployed cloud-based, so no installation is required. Tonkean helps operations teams automate intake, triage, and fulfillment workflows without requiring employees to change how they work or adopt new tools. Core features include a no-code workflow builder, AI-driven request intake, cross-system process automation, and real-time visibility into process performance. Procurement and legal teams can use Tonkean to standardize how requests are received and routed, reducing manual handoffs and improving response times. Finance and HR teams benefit from automated case management that connects existing tools and systems. Support is available via email, a knowledge base, and dedicated customer success resources for enterprise accounts. > > Verdict: Rated **4.4/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 28 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Tonkean - **Location**: San Francisco, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$10,000.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing based on number of transactions. Contact Tonkean for additional pricing information. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Analysis - Alerts/Notifications - Approval Process Control - Attended Automation - Business Process Automation - Business Process Control - Calendar Management - Code-free Development - Collaboration Tools - Compliance Management - Compliance Tracking - Customisable Dashboard - Dashboard - Data Management - Document Management - ETL Tools ## Integrations (60 total) - Adobe Acrobat Sign - Agent Platform - Agiloft Contract Management Suite - Aravo - BILL - Basware - Beeline - Beroe LiVE.Ai - BoldSign - BoldSign eSignature API - Brightflag - ChatGPT - Confluence - Conga CLM - Coupa ... and 45 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [AI Legal Workflow Automation](https://www.softwareadvice.co.nz/directory/5306/ai-legal-workflow-automation/software) ## Related Categories - [AI Legal Workflow Automation](https://www.softwareadvice.co.nz/directory/5306/ai-legal-workflow-automation/software) - [Procure to Pay Software](https://www.softwareadvice.co.nz/directory/4436/procure-to-pay/software) - [Purchasing Software](https://www.softwareadvice.co.nz/directory/528/purchase-order/software) - [No Code Platforms](https://www.softwareadvice.co.nz/directory/4404/no-code-platform/software) - [Enterprise Legal Management Software](https://www.softwareadvice.co.nz/directory/4462/enterprise-legal-management/software) ## Alternatives 1. [Zapier](https://www.softwareadvice.co.nz/software/163639/zapier) — 4.7/5 (3082 reviews) 2. [Microsoft Power Automate](https://www.softwareadvice.co.nz/software/399464/microsoft-power-automate) — 4.4/5 (239 reviews) 3. [Workato](https://www.softwareadvice.co.nz/software/76002/workato) — 4.6/5 (86 reviews) 4. [UiPath](https://www.softwareadvice.co.nz/software/159874/uipath) — 4.6/5 (723 reviews) 5. [MuleSoft Anypoint Platform](https://www.softwareadvice.co.nz/software/368795/anypoint) — 4.4/5 (575 reviews) ## Reviews ### "Loving the product" — 5.0/5 > **Marcelo Alejandro** | *12 April 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Its amazing how we were able to integrate with our company processes and completely enhance the reviews and reminders. Meetings and action items are always on point and ready for us > > **Cons**: The product is still under development, so we are encountering minor bugs still. But the team is very responsive and quick to resolve them > > Excellent experience overall. From the product, we are working on optimizing our internal overations overall. Sales pipeline, Operations management, Delivery management. Each area with different needs, all being fullfilled by tonkean. Metrics are also a powerhouse for us, that allow us to track how we are doing ----- ### "Powerful, complex, quite the learning curve" — 4.0/5 > **Cody** | *9 April 2019* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Integrates with many data sources and allows users to display and calculate data in many ways. It has virtually unlimited combinations with regards to how you can display data. Your imagination will likely be your limiting factor before the platform. Support team is international, but responsive. Reported bugs are fixed quickly and the platform is constantly updated. Value of the service for the money is much better than similar services. > > **Cons**: High learning curve, not a lot of documentation for customers. Have to lean on the support team quite a bit to understand how to configure the service. Due to limited documentation attribute values that are available to the user are ambiguous. When pulling details from various services like TeamWork you are mostly experimenting with trial and error until you either give up and contact support or get lucky and find the right attribute value that exists in TW. It would be helpful if Tonkean can get better at displaying all available attributes for each field pulled in from a service. Having a dedicated and dynamic graph dashboard for each List would be nice instead of cramming it all at the very top. ----- ### "Good concept" — 3.0/5 > **aaron** | *5 April 2019* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Easy of use to on-board \& good support. > > **Cons**: Missing feature sets, more importantly no defined workflows (e.g. solutions) to guide users. Clunky to tie together concepts > > Decent - still trying to find a home for it ----- ### "Tonkean - helpful software" — 5.0/5 > **Matt** | *5 April 2019* | Automotive | Recommendation rating: 5.0/10 > > **Pros**: My administrator setup slack integration, which automatically sends alerts based on the age/status of Freshdesk tickets. This has made managing the support role considerably simpler\! > > **Cons**: It isn't clear if this is Tonkean specific or an issue with our setup, but it would be nice if it had more intelligence concerning what alerts get passed through. ----- ### "Amazing Project Management Tool \!\!\!\!" — 5.0/5 > **Bhaskarray** | *5 April 2019* | Capital Markets | Recommendation rating: 10.0/10 > > **Pros**: Ease of integrating it with Slack. Runs super fast on Windows and Mac both > > **Cons**: I would love to see it working on mobile phone just how it works on web browser > > It helped me to make my job much easier and faster. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/178561/tonkean?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/178561/tonkean) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data