About ADP Workforce Now

ADP Workforce Solution is suited for businesses with more than 50 employees looking to streamline HR processes. ADP Workforce Now includes capabilities such as payroll processing and tax filing, performance management, compensation management, talent acquisition, time and labor management, benefits management, analytics, plus more. This fully integrated HR software is built on a single database, which automates data synchronization and helps human resource teams minimize manual administrative task procedures. ADP Workforce can integrate with other HR and business applications via the ADP Marketplace. Other HR management features include proactive compliance and regulatory alerts; external perspectives on making HR and business decisions with the help of ADP Benchmarking, the ADP Research Institute, and ADP Professional Services; and, access to the ADP client community with more than 50,000 peers.
What is ADP Workforce Now?

ADP Workforce Now is a comprehensive HR suite that combines all core payroll and HR management processes into a single database-driven platform. ADP Workforce Now includes payroll management, time and attendance tracking, talent management, benefits administration, and complete HR management.


How do you use ADP Workforce Now?

Users can integrate ADP Workforce Now into popular third-party HR systems. With a centralized HR database, ADP Workforce Now can utilize HR data from multiple systems to help users automate time tracking, manage employee schedules, and gain high-level visibility of all in-office and remote employees. Users can also access ADP Workforce's payroll component to preview payroll reports and find errors before processing.


Who uses ADP Workforce Now?

ADP Workforce is mainly used by HR managers and payroll administrators within mid-size businesses that need to connect multiple HR systems into one platform.


How much does ADP Workforce Now cost?

Contact ADP for specific pricing information. ADP offers 4 different pricing plans: Payroll Essentials, HR Plus, Hiring Advantage, Performance Plus.


Does ADP Workforce Now have an app?

ADP provides an iOS and Android app, ADP Mobile Solutions, which can be used with other ADP products. The app can be used to access employee information including timesheet and payroll data, W-2 forms, mobile enrollment for employee benefits, direct deposit info, plus more.


ADP Workforce Now Software - ADP Workforce Now - Multi-device accessibility
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ADP Workforce Now Software - ADP Workforce Now -Manage candidate profiles
ADP Workforce Now Software - ADP Workforce Now -Benefits management
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ADP Workforce Now video
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ADP Workforce Now pricing

ADP Workforce Now does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Pricing Details:
ADP Workforce Now offers multiple pricing packages depending on business size: 1-49 employees: Essential, Enhanced, Complete, HR Pro 50+ employees: Payroll Essentials, HR Plus, Hiring Advantage, Performance Plus Please contact ADP for full pricing information.
Free Version:
No
Free trial:
No

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ADP Workforce Now Reviews

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.3
Customer Support
4.2
5 reviews of 5,875 View all reviews
Shanice P.
  • Industry: Telecommunications
  • Company size: 5,001-10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/04/2022

Best Pay Manager Ever

I would def recommend this service for companies that have payroll issues it's a great way for employees to manage their pay and have access to their documents without a hassel.

Pros

The ability to keep important documents 9n file for easy downloading.

Cons

The registration is a bit complicated when and if you've been employed through multiple companies using this software .

Ashley D.
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/04/2022

Easy, convenient and practical

Overall I enjoy it. My company has used it for the past 14 years, switched to paycom for a half a year and then made the smart decision to switch back.

Pros

Love the convenience of being able to use your phone with this app. Being able to clock staff in and out easily if they forget to clock in, keeping track of pto, time card edits and missed punches the main things I take care of is just so easy.

Cons

When I used paycom, you were able to request your days off on that. With adp, we have to go back to using pen and paper and keep track of staff days off instead of having it all in one spot. Would be nice!

Amy T.
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1

1
Reviewed on 28/03/2022

Bait and Switch

The CSR implementing the software was unresponsive and I got login credentials a day before I had to submit payroll. They didn't set up all the tax numbers. So, 2 months later I am having quebec source deductions returned to me. We were told that the system integrates with QBO, it doesn't. We were told that employees could apply for and be approved for time off on line, the portal only allows them to see their paycheques. Paid Time Off can only be accrued and tracked as a % of pay. No tracking possible in the HRIS. The HRIS is only a bunch of templates and some articles. It's a joke. We went from a fully automated system down to a purely manual system that we need to use excel to track all PTO and manually calculate taxes and override in ADP. Plus we cannot use the chat or email support, only phone support that takes 2-3 hrs to access. The sales people disappear once they've sold you a system. They won't return your emails or calls even when you say you will give them more money!!! It seemed like a bait and switch scam. There is no recourse other than to find another payroll system.

Pros

The platform looks nice. Fairly easy to find things.

Cons

Does not integrate with QBO.
Does not have a robust HRIS - only a couple templates and some articles. No tracking of any kind.
Accrues vacation as a % of pay only. Does not accrue using hours.
Portal only allows employees to see paystubs and T4's.
Cannot view Paid Time Off accruals through the portal.
Cannot apply or be approved for PTO through the portal.

Alternatives Considered

Dayforce HCM

Reasons for Choosing ADP Workforce Now

We thought we were going to a more robust system with better integration and PTO tracking. What happened was the exact opposite. We made a steep step down to a manual system that cannot service our needs in the slightest!

Switched From

Deluxe Payroll and HR

Reasons for Switching to ADP Workforce Now

We were sold on a version of ADP that we did not get and were not told we were not getting.
Adam A.
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 3/02/2022

ADP Workforce

Pros

Makes managing a team's leave requirements easy, I particularly like the improvements the leave accrual gives over the previous ADP TotalSource product. Leave accruals now kept very accurately and the future date projections are valuable.

Cons

It can be difficult to key in split leave requests (Where there is a public holiday in the middle). It certainly would be better if it automatically excluded the public holidays.

Melissa E.
  • Industry: Fishery
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/03/2022

Awesome full service payroll & HR service!

Onboarding has been smooth and very professional.

Pros

ADP has so many sections that will take care of all aspects of our HR/Payroll world. We were able to combine 3 separate platforms into ADP and now it is so much easier to keep our records up to date.

Cons

Small stuff - like adjusting taxes so that the employer can pay all the tax - but I hear that there is a fix in the works. Also sending fill-able forms out to existing employees for signature. Right now it is only available in the Onboarding Process, but I hear that it is coming soon to Company Documents.

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