--- description: Review of InfluxMD Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: InfluxMD | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/4615/ai-marketing-tools/software) > [InfluxMD](/software/176554/influx-md) # InfluxMD Canonical: https://www.softwareadvice.co.nz/software/176554/influx-md Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/176554/influx-md?page=2) > Influx MD sales and marketing software bring twenty years of healthcare marketing experience to medical practices of all sizes in a powerful and affordable HIPAA compliant application. Designed for clinicians, Influx simplifies the lead acquisition and conversion process for office staff to ensure leads progress through sales funnels efficiently without changing clinical workflows. Influx MD combines CRM, lead management, marketing automation, and online engagement functionalities with machine learning to recognize marketing and prospect opportunities as they arise. For the business administrator, Influx MD serves as a critical link between marketing expenditure and lead conversion, providing deep insights into the factors that contribute to successful campaigns. The application streamlines all aspects of the patient intake pipeline, providing a complete view of all marketing campaigns, sales funnels, and lead engagement. The result is a B2C interface that guides clinical team members through the sales process, provides all of the tools necessary for building and managing successful online marketing campaigns, and gives administrators the insights they need to intelligently adapt workflow for maximum patient acquisition. > > Verdict: Rated **4.5/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 18 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ifX medical - **Location**: Jacksonville Beach, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$397.00 - **Pricing model**: Flat Rate - **Pricing Details**: Starting at $397/mo 15% discount for annual payment - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - A/B Testing - AI Writing Assistant - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audience Targeting - Automated Scheduling - Autoresponders - Behavior Analytics - Billing & Invoicing - Brand Guidelines - CRM - Calendar Management - Calendar/Reminder System ## Integrations (22 total) - Acuity Scheduling - AdvancedMD EHR - AgencyBloc AMS+ - Athena - Calendly - Candid Health - Cerbo - CharmHealth - DrChrono - Elation - Google Calendar - Healthie - InfluxMD - ModMed - Open Dental ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [AI Marketing Tools](https://www.softwareadvice.co.nz/directory/4615/ai-marketing-tools/software) ## Related Categories - [AI Marketing Tools](https://www.softwareadvice.co.nz/directory/4615/ai-marketing-tools/software) - [AI Sales Assistant Software](https://www.softwareadvice.co.nz/directory/4614/ai-sales-assistant/software) - [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software) - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) - [Healthcare CRM Software](https://www.softwareadvice.co.nz/directory/393/healthcare-crm/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 2. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.softwareadvice.co.nz/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [ECP](https://www.softwareadvice.co.nz/software/448947/ecp-ehr) — 4.7/5 (152 reviews) 5. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews) ## Reviews ### "Influx is a useful tool for healthcare professionals" — 4.0/5 > **Kara** | *24 February 2020* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: A few clinical sites that I was at used Influx, and it was rather useful. It is HIPPA compliant which makes data sharing seamless. > > **Cons**: There were times where the software would freeze, and it took a bit to get used to the interface but overall it was a useful tool. > > Overall, Influx MD is a useful addition to many healthcare settings. ----- ### "Patient management made simple" — 5.0/5 > **Alex** | *18 August 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Clean and simple way to organize patient data. Helps me manage outreach efforts and follow up with leads. Support is easily accessible. > > **Cons**: Occasional issues saving new contact forms. Would like to be able to customize fields on page views for patients. ----- ### "Product limitations exacerbated by major customer service challenges" — 3.0/5 > **Tamara** | *24 September 2021* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: We were thrilled to find a HIPPA-compliant CRM software solution at such a reasonable price point. We read great reviews on multiple software sites, and the overall solution was positioned to us as user-friendly so that we would need limited support after implementation. > > **Cons**: The software itself had some limitations when it came to customizations that met our process needs. Additionally, certain fields would become locked by the system once entered, and our users had to go through the InfluxMD ticketing process just to change basic field entry data, which is quite cumbersome when you consider that user error happens regularly, and the need to edit leads data also happens regularly. Reporting capabilities were very disappointing. We had to initiate a new ticket/request for every basic reporting need, and the team delivered the bare minimum as far as the fields/output of the reports we did request. I highly recommend ensuring you get the reports you want prior to implementation, as this team seems to be "hands-off" when it comes to requests post-launch. > > Our biggest concern (and ultimately the primary reason for terminating our contract) was the terrible customer service we received. We started with one primary contact during the onboarding process, and after we had multiple questions related to development, a developer seemed to step in as our primary contact going forward. He was consistently rude, dismissive, and defensive--despite every attempt to have an open conversation about how we could repair the relationship and better partner moving forward. When we pointed out errors that needed to be fixed, it was often responded to with finger-pointing the blame towards someone on our team. It was very frustrating, and we made many compromises during our set-up process simply out of the desire to be finished with the constant communication headaches. We chose InfluxMD, in part, because of the positive reviews we read during our research. We wanted to do our part to ensure the other side of the experience is also represented, because our experience was anything but positive. We have thankfully found a software partner who meets all the technical needs that InfluxMD could not accommodate, and who has a wonderful team who collaborates and partners well. ----- ### "Excellent Software That Enables Rapid Growth" — 5.0/5 > **Greg** | *17 June 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: • Ability to customize the software to our specific process needs • Customizable views for each agent, so each agent knows who they need to reach each day • Ease of use – Everyone on the team, tech savvy or not, has quickly adopted to using InfluxMD • Ability to text have text and email conversations with leads; all captured in the same place. • Good reporting • Very responsive support team > > **Cons**: • Ability to go backward in the process. InfluxMD, once you have completed a step. We have designed around this, though we always have a small handful of exceptions. • Integration with our EMR would be a great feature. > > In a word, transformative. In certain types of medical practices, you need to screen a quite a few people to get to the people you can help. InfluxMD allowed my team to scale the number of people we engage with, while providing leads with a great experience. We are on pace to doubling our practice from last year. ----- ### "The software has helped increase business tremendously. It's been wonderful." — 5.0/5 > **Felecia** | *7 December 2017* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The lead tracking system and how IFX has been able to customize to our needs and workflows is exceptional. This software is so helpful in keeping track of patients progress through our program and education, they get to surgery more quickly. Getting this software has transformed our practice in a very positive way. > > **Cons**: In the beginning it was difficult for us making the transition because we had very particular workflows we wanted built in to the software, so it took a little bit of time and effort to get it customized just for us, but this is like with anything. So I don't really see this a fault but I don't really have any cons to offer. > > Increased patient volume and revenue. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/176554/influx-md?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/176554/influx-md) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data