4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Productive

Productive is an all encompassing agency management platform. It is an ideal fit for software development, marketing and design agencies or consultancies that are looking for a "single source of truth" tool. It includes sales pipeline management, resource planning / scheduling, time tracking, project management, budgeting, invoicing and profitability reporting. It also comes with a free client portal. One of Productive's biggest benefits is its strong reporting that is focused on profitability. It tracks not only rates and revenues, but also employee salaries and company overheads, providing users with a clear understanding of their agency's financial health. Its forecasting features also enable users to predict future budget spend and profit margins. Productive integrates with your Xero or QuickBooks Online account, with many more applications being supported with its Zapier link. It is a fast and user friendly, cloud based tool with a very active development roadmap that is constantly improved and upgraded with new features.
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Productive pricing

Productive does not have a free version but does offer a free trial. Productive paid version starts at US$9.00/month.

Starting Price:
US$9.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Productive

Productive Reviews

Feature rating

Value for Money
4.6
Functionality
4.4
Ease of Use
4.3
Customer Support
4.7
5 reviews of 84 View all reviews
Zen
Zen
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/04/2022

Productive is integral to our success

Exceptional.

Pros

The features are designed for an agency so we use most of them, all day, every day. What we really like is:
1. The user interface is superb - intuitive and fast to use. The best we have seen.
2. Help files and customer services is excellent. There hasn't been a question without a really satisfactory answer.
There isn't another system we use that is anywhere near as easy to use as Productive is.
Remote working puts more pressure on the system and it has supported the team now spread out over thousands of miles.

Cons

Not much - would like slightly more customisable templates to allow us to add more text and graphics to them.

Leah
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/04/2022

Productive Has Made Us More Productive

It has been a good experience and I recommend it to many people. It can get a little cumbersome once you have a lot of data in there and we still haven't been able to transition over our Quickbooks sync to Productive. I would like some more training during times we can attend.

Pros

I love that we can set up project budgets and track our progress against them in real-time so we can better allocate resources and determine our profit margins. I also appreciate that the company has a robust roadmap and is constantly adding new features. It is fundamentally easy to set up on the project side. There is a ton of flexibility with different views you can have for tasks. The ways you can slice and dice your data in here is a major win for agency owners.

Cons

The biggest thing we need is a way for our clients to submit tickets to our team so that we can tie it back to the project and if needed, add a new project scope, but there is no interface for clients to submit requests to us via Productive. We haven't found any ticketing software that will integrate with Productive either (maybe by Zapier, but we'd really just prefer to stay in Productive as much as possible).I would also like to be able to see more history on staff time off/vacation time. Once a year has been completed, the data got removed when their new allocation was given. The Dashboard view can use some improvement based on the priority of actions. I would also like to see time chronically from when my timer was started so I can see when it happened during the day, but if you use the timer feature and then switch to the calendar view, it throws all the entries to the top of the day for some reason.

Alternatives Considered

monday.com and Wrike

Reasons for Choosing Productive

We wanted insight into our profitability per project and to track project-related time/expenses more thoroughly.

Switched From

Asana

Reasons for Switching to Productive

The profitability tracking won us over
Verified Reviewer
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
2

2
Reviewed on 9/02/2021

Fatal bugs ruin an otherwise promising product

Productive could be a very promising product but there are bugs littered throughout the product especially in critical modules like timesheets and invoicing which makes us very hesitant to switch over to it. Their support team is slow to answer if you are in the US since they are in Europe, and they don't fix bugs quickly.

Pros

In theory, Productive has the perfect set of tools for the modern agency. Powerful project budget tools including weekly or monthly budgets for retainer clients make it easy to make sure you are utilizing 100% of budgeted time but no more. Reporting tools are in theory very flexible and easy to spit out exactly the right data you want - from team utilization to billing to profitability, task completion - you name it! Productive is also pretty easy to set up and the UI is very clean, modern, and not clunky in the least bit like many competitors.

Cons

There are SERIOUS bugs that totally defeat the purpose of using this product. All of these I've brought to their attention but they have dragged their heels on fixing. Here are some of the top bugs:

#1: When you/your team logs time and goes to create an invoice from it, the date for every single time entry is off by one day as it appears on the invoice, vs. the date you actually logged that time. You can get the accurate dates with time logs from the reporting module and when you compare, you'll see every date on the invoice is incorrect and your customers will start questioning why you logged time on the weekend...

#2: When you go to download a custom report made in the report module, e.g. the hours report mentioned in #1, you get a blank PDF. Try CSV format? Also blank file, with only the header row filled in, 0 rows of data.

#3: Invoice formatting - if you use Productive with Quickbooks Online, when your invoice syncs over you will end up with some random HTML code as part of the descriptions e.g. <ul><li>Notes about this time entry</li></ul> on each line of the invoice. Have fun manually cleaning these up!

Karla
  • Industry: Online Media
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 2/02/2024

A great move!

Pros

- Features catered to agency needs
- Great customer service
- Budget management
- Simplified time tracking
- Budgeting and invoicing in one place

Cons

- Lack of very top level resourcing (overview of at least 4 months within one view)

Kacper
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/04/2022

The last project management and team collaboration software you will ever need

Productive has been a huge game changer for us. Our team has taken on Productive and have been using it religiously for everything, something that was easily forgotten or avoided when we were using other software that wasn't as fast, intuitive and easy to use. From an admin point of view, it has made our work easier and quicker - giving us information and overviews for things that would have otherwise required custom integrations or hours in spreadsheets.

Pros

We haven't had a single issue with Productive and have yet to hit a limitation or thing to improve. It has been such a breath of fresh air to come across an out-of-the-box solution that fits our team and way of working. It's clear that Productive listens to user feedback and quickly implements features and fixes. Their support is also outstanding - going above and beyond to provide excellent customer service.

Cons

Having tried 6 other project management and team collaboration software, I am pleased to say that Prodocutive has surpassed my expectations and there isn't anything that we don't like.

Alternatives Considered

Teamwork.com

Reasons for Choosing Productive

The cluttered user interface, lots of small bugs like issues with bulk actions, inconsistent and unreliable emails, and much more. It really put us off from using the software.

Switched From

Teamwork.com and Nifty

Reasons for Switching to Productive

Teamwork was much more limited and basic. The UI alone was what helped us choose Productive as everyone was able to use it without training or worrying about "where is this or that". You get what you see with Productive.

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