---
description: Review of Neo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Neo | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Neo](/software/174256/neo)

# Neo

Canonical: https://www.softwareadvice.co.nz/software/174256/neo

> Students demand instant answers to their questions and to meet their demands, Neo lights-up the student support experience with its 24x7 availability. Neo is an AI-driven chat and voice bot that aims at delivering consistent and friendly end-user experience at higher education institutions.





Neo is capable of handling multiple users with different support requests that arise on IT, Financial Aid, Admissions/ Enrollment, Registration \& Records, and Student Accounts. The additional features of Neo include integration with Alexa, Google Assistant, Skype, and Facebook; transfer to a live agent with the transcript of the chat with Neo, multi-channel and multi-language support, and more.





Integrating the instant communication interface at the institution eventually minimizes the help desk interactions and reduces the support costs. With Neo, the institutional staff can focus on more pressing issues rather than answering students’ repetitive queries.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: BlackBeltHelp
- **Founded**: 2012

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact BlackBeltHelp for pricing details
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Admissions Management
- Assessment Management
- Chatbot
- Curriculum Management
- Financial Aid Management
- For Higher Education
- Housing Management
- Live Chat
- Machine Learning
- Multi-Language
- Process/Workflow Automation
- Speech Recognition
- Student Information/Records
- Student Portal
- Virtual Personal Assistant (VPA)

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software)
- [Higher Education Software](https://www.softwareadvice.co.nz/directory/4253/higher-education/software)
- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)

## Alternatives

1. [Canvas](https://www.softwareadvice.co.nz/software/7732/canvas-instructure) — 4.6/5 (4320 reviews)
2. [Moodle](https://www.softwareadvice.co.nz/software/4321/moodle) — 4.3/5 (3379 reviews)
3. [Q10](https://www.softwareadvice.co.nz/software/424659/q10) — 4.9/5 (83 reviews)
4. [Blackboard](https://www.softwareadvice.co.nz/software/402270/blackboard-learn) — 4.1/5 (536 reviews)
5. [Vevox](https://www.softwareadvice.co.nz/software/301089/vevox) — 4.8/5 (410 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/174256/neo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/neo-practice-management-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/174256/neo> |
| en-GB | <https://www.softwareadvice.co.uk/software/174256/neo> |
| en-IE | <https://www.softwareadvice.ie/software/174256/neo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/174256/neo> |

-----

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