--- description: Review of thinQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: thinQ | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [thinQ](/software/173800/thinq) # thinQ Canonical: https://www.softwareadvice.co.nz/software/173800/thinq > thinQ is an API platform that assists with voice and text messaging in the cloud. With its workflows, businesses can buy and port phone numbers to enable call tracking campaigns and more dials for the clients. It helps route calls, create profiles and trunks and control inbound and outbound voice and texting features. The text and multimedia messaging options supports images, audio, video and emojis. > > Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 5 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: thinQ - **Location**: Raleigh, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$0.01 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Contact thinQ by Commio directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Audio/Video Conferencing - Automatic Call Distribution - Call Centre Management - Call Recording - Call Routing - Call Tracking - Caller ID - Chat/Messaging - Communication Management - Computer Telephony Integration - Fax Management - IVR - Live Chat - Monitoring - Real-Time Monitoring - Reporting & Statistics - Reporting/Analytics ## Integrations (5 total) - 3CX - Asterisk - Plivo - SignalWire - Twilio ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) ## Related Categories - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [Cloud Communication Platforms](https://www.softwareadvice.co.nz/directory/4386/cloud-communication/software) - [Telephony Software](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software) - [Cloud PBX Software](https://www.softwareadvice.co.nz/directory/4757/cloud-pbx-software/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (990 reviews) 2. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (871 reviews) 3. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1781 reviews) 4. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 5. [Zoom Phone](https://www.softwareadvice.co.nz/software/123022/zoom-phone) — 4.5/5 (244 reviews) ## Reviews ### "thinQ allows me to have complete control of my call routing" — 5.0/5 > **Shelly** | *10 November 2017* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and control via the web portal. I can add or remove numbers and control where they are routed. No need to make a call and wait for a change to be made. > > **Cons**: Reporting - there are no details or ease of use for the reporting. We provide numbers for our clients and would like to be able to see the details and costs per number. > > I can add numbers and provide service to my clients within minutes\! ----- ### "Thinq Delivers a Quality Product" — 5.0/5 > **David** | *9 November 2017* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: High-quality Software I talk to a real person who I have a relationship with when I call Price is always on the low side even though their quality is high > > **Cons**: There are interface elements and design concepts that should be combined differently for ease of conceptualization or clarity of function. To do what we want to do, we have to bounce around the software quite a bit. At a certain point, we will need to code our own interface in order to keep track of our clients if Thinq doesn't organize it better. > > A great product at a good price. ----- ### "I have had a great experience with ThinQ. It is very easy to use." — 5.0/5 > **Josh** | *13 November 2017* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Being able to select the carriers I would like to use and make changes as needed are great\! It makes my job easier and I am able to do more. > > **Cons**: I would like the diagnostics to be easier. I have UTC on mine but I would prefer if it would let me select my own timezone. > > I am able to see more past my network. It is very helpful for troubleshooting. I also have more control. ----- ### "Great company to work with. Can always talk to a real person." — 5.0/5 > **Trent** | *13 November 2017* | Recommendation rating: 10.0/10 > > **Pros**: Switched to Thinq mainly to have an auto fail over in case my main routing was down. Their interface is easy to use and straight forward and even thought it wasn't the main reason I switched we are saving money on our in bound and out bound calls too\! With Thinq you are in control of your calls not the other way around. > > **Cons**: The only con I have is the inbound and outbound website are currently not combined and you need two logins but I know they are working on combining them. ----- ### "Good quality software for anyone" — 5.0/5 > **Angelica** | *7 June 2021* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: It’s user friendly and great quality. Everything you need in one place. inbound and outbound voice calls, sms/mms text messaging at scale. You can create your own outbound routing profile this is super helpful. > > **Cons**: So far I have no complaints. The software relievers everything it says it does. I have not ran into any glitches or issues. > > My overall experience as been a good one. Definitely a quality software that I would recommend. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/173800/thinq) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data