--- description: Review of RingEX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RingEX | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [RingEX](/software/173497/officeuk) # RingEX Canonical: https://www.softwareadvice.co.nz/software/173497/officeuk Page: 1 / 50\ Next: [Next page](https://www.softwareadvice.co.nz/software/173497/officeuk?page=2) > RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling. RingEX is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones. The RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs. RingEX gets businesses up and running within minutes. All phones are ready for immediate use and setup. Users can manage their own phone preferences without IT help. > > Verdict: Rated **4.2/5** by 1206 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1206 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RingCentral - **Location**: Belmont, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: RingCentral MVP has three pricing plans: Core: $20/user/month Advanced: $25/user/month Ultra: $35/user/month Save up to 33% by paying annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Canada, Ireland, Jersey, Netherlands, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - CRM - Calendar Management - Call Centre Management - Call Conferencing - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing ## Integrations (9 total) - Box - Dropbox - Google Workspace - Microsoft 365 - Microsoft Outlook - Okta - Salesforce Platform - ServiceNow - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software) ## Related Categories - [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [Telephony Software](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software) - [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software) - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) ## Alternatives 1. [800.com](https://www.softwareadvice.co.nz/software/120982/800-com) — 4.7/5 (364 reviews) 2. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (890 reviews) 3. [Intermedia Unite](https://www.softwareadvice.co.nz/software/146704/intermedia-unite) — 4.7/5 (189 reviews) 4. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews) 5. [Ooma Office](https://www.softwareadvice.co.nz/software/143509/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "Huge Phone System Upgrade" — 5.0/5 > **Micah** | *29 August 2026* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Having one centralized and organized easy to use hub for the whole phone system. We recently set it up and it was really easy, their support was helpful as well in getting everything up and going. > > **Cons**: I don't like how there are some parts of the tool on the old system and some on the new design, I wish it was all in one website and I did not have to go to ACE on a separate tab/website, as well as the admin portal. > > I am very happy with the decision to switch to RingCentral RingEX from my other provider and im excited to get to know the tool better over the coming months. ----- ### "Modern Communication Features with Initial Setup Challenges" — 4.0/5 > **Reneisha** | *7 May 2026* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: RingEX provides flexibility by allowing staff to manage calls, voicemails, texting, and communication through desktop and mobile applications instead of relying only on traditional desk phones. Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users become familiar with the platform, it can improve accessibility and communication efficiency across teams. > > **Cons**: The initial rollout and setup process can be challenging, especially when transitioning from older phone systems. We experienced some issues with call routing, voicemail forwarding, outdated menu options, and staff learning curves during implementation. Troubleshooting configuration issues can sometimes take additional time and coordination. > > Overall, my experience with RingEX has improved over time as our clinic adapted to the platform and resolved setup-related issues. The system offers useful communication tools for healthcare staff managing high call volumes, voicemails, and patient communication throughout the day. While implementation and workflow adjustments required patience, the platform provides more flexibility and functionality compared to traditional phone systems. ----- ### "An alternative for a phone number for freelancers" — 5.0/5 > **Aleksandar** | *2 November 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Inliked the voice mail option, since I am working in a different time zone, remotely. > > **Cons**: Nothing major, just sometimes I need to re-log in. > > We tried different call applications but this one was the best\! I am working as a freelancer with US based company, and this application gave me freedom to call, receive calls and voice mails and get done my job very fast and easy. Easy to set up. ----- ### "Smooth and Straightforward" — 4.0/5 > **Nick** | *29 June 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Implementation was straightforward and it allowed our teams to get up and running smoothly in no time at all making direct dials, and routing inbound calls via queues. Administration is easy, support is responsive, and the overall value is tough to beat. > > **Cons**: I would prefer to have more robust out-of-the-box reporting, but what is there is helpful. There is a limit on how many recipients there can be on a scheduled report too, which would be an easy improvement. > > Our teams love it for ease of use and reliability. The added benefit of being able to use the mobile app is a difference maker in terms of helping our support staff engage whenever necessary. ----- ### "I love RingEx" — 5.0/5 > **Sarah** | *22 April 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I really enjoy having the click to dial ability. I never have outages and rarely does this phone system get flagged as scam (my last one did). I almost never have any type of outage and it was so easy to set up and integrate with my current CRM. When an update caused issues they were very attentive and helpful. Great support\! Plus it is the most cost effective one I found\! > > **Cons**: Hard to find something not to like\! If I had to choose, I have experienced a delay once or twice but that may have been with my internet. > > Overall experience is wonderful because it has saved me tons of money switching to a much less expensive but works just as great. ----- Page: 1 / 50\ Next: [Next page](https://www.softwareadvice.co.nz/software/173497/officeuk?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/173497/officeuk) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data