--- description: Review of Loom Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Loom | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [AI Meeting Assistants](/directory/5471/ai-meeting-assistants/software) > [Loom](/software/173344/loom) # Loom Canonical: https://www.softwareadvice.co.nz/software/173344/loom Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.co.nz/software/173344/loom?page=2) > Loom is a video messaging and screen recording solution that serves individuals, teams, and enterprise organizations across engineering, product management, sales, marketing, customer support, and education. It is cloud-based and accessible via a Chrome extension, desktop app for Mac and PC, iOS mobile app, and web browser. Core features include simultaneous screen, camera, and microphone recording, a video editor with trimming, clip stitching, text overlays, and drawing tools, plus HD recording up to 4K. Closed captions and transcripts are available in 50-plus languages. Videos are stored in an online library with folders, tags, and search, and viewer analytics track engagement. AI tools on higher-tier plans auto-generate summaries, chapters, and action items, and can convert video content into written documents, SOPs, and bug reports. Teams working across time zones can share video messages instead of scheduling live meetings, preserving context and tone that text lacks. Loom integrates with Google Workspace, Slack, Jira, Confluence, HubSpot, and hundreds of other tools. Support is available through a knowledge base, and enterprise customers receive Atlassian Guard security included at no additional cost. > > Verdict: Rated **4.6/5** by 531 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 531 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Loom offers four pricing plans: Starter ($0), Business ($18 per user/month), Business + AI ($24 per user/month), and Enterprise (custom pricing). A free version is available under the Starter plan, and free trials are offered for Business + AI (14 days) and Enterprise (contact sales). Monthly billing is preferred, and pricing is in USD. Numeric pricing values are available for all plans except Enterprise, which requires contacting sales. License types vary across plans, with user limits and roles specified. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Afrikaans, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Marathi, Nepali, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Animation - Annotations - Audio Calls - Audio Capture - Audio/Video Recording - Brainstorming - Collaboration Tools - Commenting/Notes - Communication Management - Content Library - Content Management - Customisable Branding - Customisable CTAs - Desktop/Browser Sharing - Discussions/Forums ## Integrations (25 total) - Asana - Atlas - Calendly - Chrome Enterprise - ClickUp - Confluence - Customer Communities - Elsevier Pure - Figma - GitLab - Google Workspace - Hopem Property Management Software - InVision - JIRA Service Management - Jira ... and 10 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [AI Meeting Assistants](https://www.softwareadvice.co.nz/directory/5471/ai-meeting-assistants/software) ## Related Categories - [AI Meeting Assistants](https://www.softwareadvice.co.nz/directory/5471/ai-meeting-assistants/software) - [Screen Recording Software](https://www.softwareadvice.co.nz/directory/4595/screen-recording/software) - [Video Hosting Software](https://www.softwareadvice.co.nz/directory/4472/video-hosting/software) - [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software) - [Productivity Software](https://www.softwareadvice.co.nz/directory/4366/productivity/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (11166 reviews) 2. [Snagit](https://www.softwareadvice.co.nz/software/251425/snagit) — 4.7/5 (502 reviews) 3. [OBS Studio](https://www.softwareadvice.co.nz/software/102890/obs-studio) — 4.7/5 (1076 reviews) 4. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14687 reviews) 5. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24219 reviews) ## Reviews ### "Great Reliable screen recorder, but low free limits and an ever increasing paid version price." — 4.0/5 > **Josh** | *19 March 2026* | Design | Recommendation rating: 5.0/10 > > **Pros**: Loom has great resolution and it is extremely easy to use. It just works whenever you need to make client videos. Simpler than OBS studio to use and send to clients. > > **Cons**: The 5 minute max video recording limit on the free plan makes it much harder to tell others to use it. It has also now gone up for the free plan from $8 to $18 which really is almost unaffordable for just a quick 10 minute video. I am totally fine with the 25 recording max amount of videos, but the 5 minutes is really not usable so you are almost required to go to a paid plan. > > Great product for ease of use and for just getting a quick video to a client, but it really has gotten pricey in the last few years. ----- ### "Loom review" — 4.0/5 > **Rakhi** | *27 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It lets me explain something without needing to schedule time with someone. It’s great for walkthroughs, quick demos, and giving feedback because the message lands with context—people can see exactly what I’m referring to. I also like that it’s easy to share and revisit later, so the same recording can help multiple people without repeating myself. > > **Cons**: One downside is that recordings can get scattered over time unless there’s a consistent way to organize them, so finding “that one video” later can take effort. Also, editing is helpful but still a bit time-consuming if you want a really polished outcome—sometimes it’s easier to re-record than to fine-tune a longer clip. > > My experience with Loom has been very positive. It’s a simple tool that saves time, improves clarity, and makes async communication feel more natural—especially for explaining bugs, product flows, or status updates. While organization and light editing could be smoother, it’s still one of the most effective tools I’ve used for quick, clear communication. ----- ### "Loom for Educators" — 5.0/5 > **Jeff** | *17 March 2024* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Its free FOREVER for educators. BUT its not an inferior product. Its an amazing product that we would probably pay for if it wasn't free. > > **Cons**: Out of all my tools on my Mac, I feel like this updates all the time. Not bad by any means, outside of a very slight inconvenience. > > Its been amazing. As soon as you are done recording you have a copied link that you can quickly send to someone else. Its also really intuitive and takes very little or no training. ----- ### ""Loom is a gamechanger for remote team communication."" — 5.0/5 > **Fathi** | *13 July 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: "Loom has completely revolutionized how my team communicates. Its screen recording and video messaging capabilities are incredibly intuitive and fast. I love how I can record a quick video to explain a process or give feedback, and then share it instantly with a simple link. The auto-generated transcripts are impressively accurate, which saves me a lot of time. It has significantly reduced our need for long, unnecessary meetings and keeps everyone aligned on projects without the friction of scheduling." > > **Cons**: "The only limitation I've encountered is the recording time limit on the free plan, which can be restrictive for longer, detailed walkthroughs. However, the overall quality and efficiency of the tool make it well worth the upgrade. I would also appreciate more advanced editing features directly within the Loom platform, but the current tools are sufficient for basic needs." > > "My experience with Loom has been outstanding. It is an essential tool for any remote or hybrid team looking to boost productivity and clarity. The platform is user-friendly, reliable, and integrates perfectly with our existing workflow tools like Slack and Jira. It bridges the communication gap effortlessly, allowing for more personal and detailed interactions than text-based emails or chat messages could ever provide." ----- ### "Excellent Tool But No Longer for Small Businesses" — 4.0/5 > **Stephanie** | *16 April 2026* | E-Learning | Recommendation rating: 5.0/10 > > **Pros**: Loom makes it really easy to record high-quality videos, both with just video and with a small video overlay over a screen recording. The built-in editor makes it super simple to polish videos, and sharing via link makes it easy to share videos with coworkers and clients and track engagement. > > **Cons**: The pricing has increased over the years, and more features continue to be hidden behind tiered paywalls. After the Atlassian acquisition, it also became really difficult to find answers in the support documentation without getting lost in a sea of Atlassian articles that just tried to sell enterprise-style packages. What was once an innovative and super streamlined tool that could be used in business and education has now been affected by the enterprise SaaS bloat. ----- Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.co.nz/software/173344/loom?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/173344/loom) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data