--- description: Review of Podium Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Podium | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Lead Nurturing Software](/directory/4229/lead-nurturing/software) > [Podium](/software/172279/podium) # Podium Canonical: https://www.softwareadvice.co.nz/software/172279/podium Page: 1 / 22\ Next: [Next page](https://www.softwareadvice.co.nz/software/172279/podium?page=2) > Podium's lead conversion platform helps businesses manage converstions using artificial intelligence (AI) technology. It assists with review management, phones, lead consolidation, website chat, payment processing, text marketing, and more in a single platform. Podium consolidates leads from multiple channels, including phone, SMS, website, and social media, into a centralized inbox. The platform's AI-powered salesperson and concierge features then utilize artificial intelligence to convert leads into sales. Additionally, the AI-powered marketing tool helps drive repeat business by personalizing customer interactions and following up at the right times. > > Verdict: Rated **4.3/5** by 526 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 526 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Podium ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Free 14-Day Trial. Pricing starts at $399 per month for our Essentials plan, ideal for small businesses. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - 2-Way Messaging - ACH Payment Processing - AI/Machine Learning - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Automated Responses - Autoresponders - Batch Communications - Before & After Pictures - Billing & Invoicing - CRM - Call Recording - Campaign Analytics - Campaign Management - Campaign Scheduling ## Integrations (120 total) - 3C Connect - ABC Ignite - ACS - ALLDATA - AccuLynx - ActiveCampaign - AdvancedMD EHR - Airtable - AroFlo - AthenaPortal - AutoFluent - Autosoft DMS - Bay-Master - CCC ONE - CDK Global ... and 105 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Lead Nurturing Software](https://www.softwareadvice.co.nz/directory/4229/lead-nurturing/software) ## Related Categories - [Lead Nurturing Software](https://www.softwareadvice.co.nz/directory/4229/lead-nurturing/software) - [Lead Generation Software](https://www.softwareadvice.co.nz/directory/1674/lead-generation/software) - [Lead Capture Software](https://www.softwareadvice.co.nz/directory/3533/lead-capture/software) - [Medical Spa Software](https://www.softwareadvice.co.nz/directory/3851/spa/software) - [Lead Management Software](https://www.softwareadvice.co.nz/directory/1682/lead-management/software) ## Alternatives 1. [Twilio](https://www.softwareadvice.co.nz/software/390005/twilio) — 4.4/5 (507 reviews) 2. [Text Request](https://www.softwareadvice.co.nz/software/306855/text-request) — 4.6/5 (1193 reviews) 3. [Omnisend](https://www.softwareadvice.co.nz/software/100592/omnisend) — 4.7/5 (836 reviews) 4. [Klaviyo](https://www.softwareadvice.co.nz/software/63589/klaviyo) — 4.6/5 (537 reviews) 5. [Mailchimp](https://www.softwareadvice.co.nz/software/111921/mailchimp) — 4.5/5 (17676 reviews) ## Reviews ### "Podium Review Update After Many Years" — 4.0/5 > **Marina** | *30 June 2025* | Automotive | Recommendation rating: 6.0/10 > > **Pros**: It is still our best contributor to getting public reviews online, even after using it for about 9-10 years. > > **Cons**: Since it has incorporated more and more features, it feels like Amazon Prime (where you start paying for things you don't need nor want). Current accounts are grandfathered, but when considering new accounts, it becomes less viable. > > Overall, good. The good comes from the same reason we got Podium in the first place - review generation. Other features are okay. ----- ### "Solid Customer Relations platform" — 5.0/5 > **Larry** | *23 July 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Podium offers a streamlined platform that allows you to manage your customer and call center interactions seamlessly. The learning curve is not steep for the software which makes onboarding a breeze. The ability to have all customer records including messages and call records quickly accessible allows for better insight into the entire job lifecycle. > > **Cons**: I really do not have any problems with Podium as it is a solid platform offering a very user friendly ui and feature set. > > Overall I would recommend Podium as a all in one call center and customer relation software. The ability to have all the call center interactions connected to the customers as well as the ability to handle text messages as well is a huge benefit. ----- ### "AI makes our small office seem giant" — 5.0/5 > **cristian** | *8 April 2025* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: with our small business the AI allows customers to be helped immediately and streamlines our conversations when we enter the conversation > > **Cons**: customers can get a little confused thinking we're here all the time as opposed to just a generic after hours message > > we have added features to our service over time because we are happy with it and they are always adding things to improve the customer experience ----- ### "Great Communication Tool\!" — 4.0/5 > **Erika** | *14 July 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: We love that we can text back and forth with our customers and create reminder text messages for the customer appointments. It saves a lot of time. > > **Cons**: Having to use another screen to schedule an appointment can slow down the process, it would be easier to have access through the contact info page. > > Total Comfort is overall very pleased with Podium and the abilty to have our customers text us directly through our website. ----- ### "All in one communication app" — 5.0/5 > **Jhovanny** | *21 December 2025* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: What i liked most about Podium was the all in one communication found in the application. Whether it was direct messages, attachment requirements, easily accessible and editable contact information and automatic formulas for messaging: all was found in Podium. > > **Cons**: My least favorite detail about Podium may be the occasional glitch and lag. Podium really is just a great application and I cannot think of a dislike. > > Overall my experience has been great. It allows me to text potential new clients, current clients, manage workload and assignment among my team and communicate verbally, virtually and through attachments. ----- Page: 1 / 22\ Next: [Next page](https://www.softwareadvice.co.nz/software/172279/podium?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/172279/podium) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data