About Gmail

Gmail is a cloud-based solution that helps businesses streamline communication across the organization via emails. It enables professionals to sort inbox messages into various categories and place emails into new tabs using a drag-and-drop interface. Using Gmail's confidential mode, businesses can set an expiration date for messages and secure information by preventing unauthorized access. Managers can create personalized accounts for employees and view the schedule of upcoming meetings on an in-built calendar. Additionally, it offers mobile applications for iOS and Android devices, which lets users manage multiple accounts and receive automated notifications regarding new emails. Gmail comes with an application programming interface (API), which allows organizations to modify the system and integrate it with various third-party systems. The product is available for free and support is extended via documentation.
Gmail Software - Gmail's secure inbox
Gmail Software - Custom professional email address
Gmail Software - Integrates with other apps
Gmail Software - Provides smart suggestions
Gmail Software - Protects against email threats
Gmail video
Gmail Software - Gmail's secure inbox - thumbnail
Gmail Software - Custom professional email address - thumbnail
Gmail Software - Integrates with other apps - thumbnail
Gmail Software - Provides smart suggestions - thumbnail
Gmail Software - Protects against email threats - thumbnail

Gmail pricing

Gmail has a free version and does not offer a free trial. Gmail paid version starts at US$0.00.

Starting Price:
US$0.00
Free Version:
Yes
Free trial:
No

Alternatives to Gmail

Microsoft Azure

4.6 (1875 Reviews)
Azure is a comprehensive computing platform, providing cloud infrastructure, products and services, developer tools,...

Google Drive

4.8 (27606 Reviews)
Google Drive helps users store company data in one place. Users can access files from desktop and mobile devices and...

Comcast Business VoiceEdge

3.9 (11 Reviews)
Comcast Business VoiceEdge is a VoIP solution that helps businesses in the manufacturing, professional services and...

Microsoft Project

4.4 (1985 Reviews)
Microsoft Project is a project management software designed for enterprises of all sizes. The tool includes project...

Boomerang for Gmail

4.7 (183 Reviews)
Boomerang for Gmail is designed to help businesses schedule and track inbound and outbound emails in real-time. It...

Zoho Desk

4.5 (2178 Reviews)
Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features...

GoDaddy Website Builder

4.2 (1319 Reviews)
GoDaddy Website Builder is designed to help businesses create websites to handle operations related to online bookings,...

Microsoft Excel

4.8 (19023 Reviews)
Microsoft Excel is a productivity solution that helps businesses of all sizes create spreadsheets to organize data and...

Microsoft Teams

4.5 (9706 Reviews)
Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features...

Rediffmail Pro

3.5 (2 Reviews)
Rediffmail Pro is an email management platform, which helps businesses send, recieve, categorize and search email...

Google Meet

4.5 (11836 Reviews)
Google Meet is a video conferencing app. It is the business-oriented version of Google's Hangouts platform and is...

iCloud

4.7 (1774 Reviews)
iCloud is a file storage solution that helps businesses backup and share photos, notes, documents and other data with...

OneDrive

4.5 (12089 Reviews)
OneDrive is a cloud-based content management solution that provides organizations with a platform to collaborate, share...

Microsoft 365

4.6 (13743 Reviews)
Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software...

Microsoft OneNote

4.6 (1795 Reviews)
Microsoft OneNote is a digital note taking app that can be accessed via Android, Chrome, Windows, iOS and Mac devices....

Gmail Reviews

Overall rating

4.8
Write a Review!

Feature rating

Value for Money
4.8
Functionality
4.7
Ease of Use
4.8
Customer Support
4.4
Loading...

All Gmail Reviews

Filter by:
Sort by:
12,393 reviews
Mark
Mark
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 27/01/2024

Gmail: The Only Way to Reach Inbox Zero

Pros

Gmail has a clean and intuitive interface that makes organizing your emails super easy. Its search and filtering functionality is robust and my favorite feature because I can locate and organize emails within seconds.

Cons

Google's ad-targeting is based on analyzing user data so there is a potential privacy concern. While I’ve grown to love Gmail’s filters, the learning curve to use advanced filters and labels could provide a steep learning curve for some users.

Alternatives Considered

Microsoft Outlook

Reasons for Switching to Gmail

Microsoft Outlook feels outdated and overly complicated.
Renee
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/10/2024

Gmail.. receive ALL your emails within one app!

I've been using Gmail for over 20 years and have enjoyed the upgrades overtime. The fact that I can check my AOL email as well as others all on one interface is definitely a plus.

Pros

I like the ease of the interface and the fact that I can have all of my emails in one place. I'm able to receive and send emails from my AOL account as well as my Hotmail account by using Gmail. I love that everything seems to be up-to-date at all times & I actually receive email notifications throughout the day on my phone.

Cons

The only con I can think of is that sometimes Gmail does not filter out the spam emails the way that I feel it should.

Melinda
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
3

2.0
Reviewed on 6/09/2024

used to love it. hate the way they are treating existing customers now.

used to love it. hate the way they are treating existing customers now.

Pros

I loved Gmail for many years, using it since about 2010 for all my email accounts. With the introduction of paid storage, they have turned into money hungry jerks making it really hard to actually delete emails, thereby trying to force you to give up and pay for the service. I get it, most serives are moving to subscription models, but this is shitty service.

Cons

as above. they are forcing customers to pay. unlike Adobe, which made an overnight change and advertised it, Gmail pretends you have a choice, with messages telling you to delete your emails etc etc. But while doing this, I have discovered that the process is so hard and requires so many steps that you waste half of your life trying to do it. Just be transparent about the costs and stop pretending you're giving people an option.

Shelly
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/11/2024

Amazing to be able to read all my email accounts on my GMAIL

I have been using gmail for around 15 years and i love the sense of security it gives me i had been hacked with several other email platforms but i have not had a single issue with GMAIL.

Pros

I love that i am able to link my other older email accounts i.e. yahoo, mail.com etc to GMAIL. Having the ability to open one platform and have all my mail in one spot is wonderful. It saves so much time rather than having to open three individual apps.

Cons

It gets full quickly and i have to go in and select and move individual spam if on phone. However on computer i am able to select all and move or delete.

Derek
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 21/11/2024

Super easy, the standard for email

Super easy email client that I know will just work. Haven't had any significant issues, ever.

Pros

Gmail makes email management and writing easy. I don't have to think about configurations, though all the tools are still there. I always have my email with me, no need to set up an email client.
The features like snoozing an email for a time and send undo are super useful.

Cons

Gmail being web-based is great, but I do sometimes wish I could have it as its own program, outside a browser tab.

Alternatives Considered

cPanel & WHM

Reasons for Switching to Gmail

Gmail with workspace was just an easier email client, and I didn't need to go through the headache of actually setting up an email server or anything. Just worked right out of the box in a client that a lot of people already feel comfortable with, not requiring additional bespoke apps or tools to access.
Nicole
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 19/10/2024

My Favorite Email Service

I have had a pleasant experience using Gmail, overall.

Pros

I like that you can increase your Gmail storage up to two terabytes for $20.00 a month.

Cons

I wish it was easier to find emails by date and I don't like that if I search for an email using the word "foot," the search will return results containing the word "footing" as well.

Mary
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/11/2024

Highly Recommend Gmail

I heavily rely on Gmail for our personal business and work that I do for our church. I utilize these email addresses pretty much every day. I am very pleased with Gmail and thankful!

Pros

I utilize Gmail for our personal business (Roman's Life Solutions) and for work that I do for my church (For Christ by Christ Ministries).

Cons

I have no Cons about Gmail. I am pleased with everything.

Louise
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 14/10/2024

Gmail works for me!

I like it, it seems to be reliable and never have an issue with security

Pros

I like that it is owned by Google and that it is easily added to my phone and laptop

Cons

The layout is a little clunky but that could be I have not figured out the best way to organize it

Charlie
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 16/11/2024

Must have email software for small or large businesses!

Pros

Incredible value for money, and far by the easiest email system to set up. An easy integration into my Apple Email, but also the web app is just as easy to use! I like how you can group Google contacts and send as a group too.

Cons

Not many faults! But the only issue was creating an email signature was not straightforward or easy-to-do.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
1

4.0
Reviewed on 3/10/2024

Gmail is a good solution

It has been a good experience, smooth fast, and accurate.

Pros

Its integrations with all the Google Suite solutions

Cons

The only thing is that their customer support is too bad.

Sourav
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4.0
Reviewed on 27/01/2024

Gmail reviews and product details

Gmail is a cloud-based arrangement that assists organizations with smoothing out correspondence across the association using messages. It empowers experts to sort inbox messages into different classes and spot messages into new tabs utilizing a simplified connection point.

Utilizing Gmail's classified mode, organizations can set a termination date for messages and secure data by forestalling unapproved access. Supervisors can make customized represents workers and view the timetable of impending gatherings on an in-fabricated schedule. Moreover, it offers versatile applications for iOS and Android gadgets, which allows clients to deal with various records and get mechanized warnings regarding new messages.

Gmail accompanies an application programming point of interaction (Programming interface), which permits associations to alter the framework and incorporate it with different outsider frameworks. The item is accessible free of charge and backing is broadened through documentation.

Pros

I have extraordinary involvement in that arrangement, I prescribed to utilize this arrangement because it's safe and liberated from cost.
Brilliant generally, keeps me coordinated, and the capacity to make envelopes for messages is perfect for arranging business records.
The simplicity of exchanging among screens and the auto save highlight is a lifeline. Gmail's convenience is awesome for all.

Cons

There is additionally no client service for Gmail so on the off chance that you have a blunder or issue you are on your own which can disappoint on occasion.
Can without much of a stretch be hacked on the off chance that your telephone or PC is lost. Difficult to recuperate whenever failed to remember the secret key.
I despise how it channels messages into spam at times. I need to screen spam sometimes to ensure I missed no significant messages.

Alternatives Considered

Microsoft 365

Reasons for Switching to Gmail

Strong System of Applications: Google APIs, including Gmail's Programming interface, benefit from an environment of outsider applications and augmentations. This is particularly significant for clients and devs. High Client Base and Information Quality: Gmail's broad client base and the immense measure of information it handles guarantee that messages sent through Gmail are generally viable. Promotion Free Insight and Successful Spam Channels: One champion component of Gmail is it's without-promotion experience for clients with Gmail addresses. Strong Pursuit Capacities: While the significance of search may be undervalued until you're confronted with finding a pivotal email, Gmail's hunt abilities sparkle with regards to rapidly finding explicit messages or data. Engineer Cordial Programming interface: Gmail's Programming interface is a mother lode for designers. It allows designers to assemble applications that straightforwardly connect with clients' Gmail letter boxes.
Verified Reviewer
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5.0
Reviewed on 24/06/2024

Gmail Is Good Overall - Needs Better Search Function

Pros

It's a straightforward, easy-to-use email management system, inside of a well-integrated Google ecosystem (Google Drive, Google Calendar, etc).

Cons

The search function is not as efficient as it could be. I often type in a keyword that I KNOW is in an email, but that email doesn't pop up in the search. Sometimes I have to type in the name of the person I corresponded with, or change the capitalization of the keyword in order for the email to appear.

Kramer
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 7/01/2024

Great for keeping on top of communications

overall I would recommend it to most as it integrates well with a lot of the apps your most likely are already using.

Pros

I have been using Gmail for years and have found it to be very secure and user friendly, it integrates seamlessly with my android phone and apps

Cons

You are forced to use it to access the google suite of apps, not an issue for me as i was already on android. but maybe an issue for some.

Dianna
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 11/01/2024

Great for business and personal use

I really love working with gmail, the ease of it plus the features including contact merging and sorting, email sorting and folders, are features that make gmail my favorite email service.

Pros

Gmail is great for personal and work purposes. I love the way I’m able to sort emails into folders, easily separating them and keeping them in places I can find them again. It’s a more effective way of working with my emails.

Cons

I would like emails by certain senders to end up in the folder by itself but I understand why this doesn’t happen and they go to the inbox first

Juan Carlos
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/01/2024

Gmail Five Stars

Excellent experience, it is the email I use the most for my professional and study activities. Its interface and functionality is unique.

Pros

Excellent software and product, undoubtedly the best email. Intuitive, beautiful interface, functional and high quality.

Cons

The only thing I would say to the specialists and creators of Gmail, is that when sending emails with images or videos there are times when it takes longer than normal to send the information. Otherwise excellent work and functionality.

Elizabeth
  • Industry: Airlines/Aviation
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 24/01/2024

My childhood best friend

Reliable, no unwanted spam, the emails just work.

Pros

Gmail is like my childhood best friend, she is reliable, always available, I can talk to her about things I cant tell other people. She understands that life is stressful - she only tells me about the emails I need to know about. I can give her a keyword and she will find the emails about the scholarship I applied for 6 years ago.

Cons

Shes also a bit of a plain Jane. She does what she needs to do, but is lacking extra features.

Kate
Kate
  • Industry: Furniture
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/08/2024

Best email service hands down

I read my Gmail daily and I like all of the benefits like spam removal, unsubscribe option they show when I haven't read an email in a while, all the storage in the follow up option they recommend after sending an email.

Pros

I've been using Gmail for the past 20 years and it's the best email service. I have everything connected to my email with Gmail. I like the ease of access when I need to send an email from a website and my Gmail automatically opened to send. The layout is really easy and I like how I'm able to create different folders for things. I also don't have to see a whole bunch of news just to access the email service. I also like how they have the option to unsubscribe from email which you haven't read in a long time. Also the option to mark emails I spam. What are you doing we got gecko insurance because they can't keep them remember the kids kept them and what does not in the air you'll die tonight

Cons

The thing I like least about it is that it doesn't go back past emails from 2016.

Olden
Olden
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/06/2024

Gmail: The most Ultimate Email platform for efficient and effective organization in the world

My overall peak of experience about Gmail has been always affirmative because I find it's services to be reliable and user friendly email services that meets all the preferences of my needs as a user for Gmail for 40+ years now.

Pros

What I did like most about Gmail is that, it has a clean and intuitive interface that makes it simple to navigate and to use always.

Cons

I didn't like Gmail sometimes, due to lts ads intrusive which are distracting, to users.

MUKUND
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/01/2024

Gmail Review

Gmail offers a heavenly in general involvement in its easy to understand interface, effective email the board devices, powerful spam channels, and consistent combination with other Google administrations. Its dependability, openness across gadgets, and steady upgrades add to a positive and solid email administration for clients around the world.

Pros

Perfect for telecommuters and cooperative teams.

Cons

Gmail's downsides remember periodic errors for its channels, making genuine messages be set apart as spam. Restricted customization choices for association might be a downside for clients with explicit inclinations. Also, high level elements for email promoting and crusade the executives are generally fundamental.

Lara
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 1/08/2024

Gmail is hands down a great email program

I use it both personally and professionally. You can have as many free accounts as you need, and both work well on laptop, desktop, iPad, reader, phone, etc. There is the ability to use the app and go on the internet separately, both have full functionality. The address book is a great advantage since it allows you to import your contact directly from your email or phone.

Pros

There is a lot of storage for the free version, and it works seamlessly with the google host of programs - calendar, drive, etc.

Cons

It sometimes does not catch spam, even when it has been identified as spam in the spam folder (there is a separate folder for "trash" as well).

Nick
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/01/2024

Gmail Is The Most Efficient and User-Friendly Email Service

By and large, my experience with Gmail has been positive. It's a reliable and efficient email service that I would recommend to others.

Pros

- The ease of use and organization of Gmail
- The integration with other Google services, such as Google Drive, is also very convenient.
- The ability to add accounts from different emailing services such as outlook.

Cons

I didn't like about Gmail was the occasional issue with emails being marked as spam or not being delivered to my inbox at all. This has caused me to miss important messages in the past.

Jeniffer
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/01/2024

Gmail is Amazing

Overall it has been amazing I love all of the features it has to offer such as contact management, google calendar, and email notificatios. The mobile app is also very conveniant

Pros

Email management this creates a confirmation for us being able to track which sources are working best for us and continue usage to procure more business

Cons

Nothing I like least about Gmail thus far

Juan Pablo
Juan Pablo
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

5.0
Reviewed on 7/01/2024

GMAIL is great for work-management

Pros

Gmail is great for multi-account management, although it comes at a moderate cost, its redirection capabilities are great for spam and inbox control. Its ease of use and administration panel for enterprises come in handy when handing email clients to company employees.

Cons

Gmail for enterprise would greatly benefit in a price reduction or freemium alternative for enterprises, reducing costs could greatly increment the user base and startup rate of adoption.

Alternatives Considered

Mailchimp

Switched From

Microsoft Outlook
Hareesh
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/01/2024

Experince with Gmail

Pros

I really appreciate the user-friendly interface of Gmail. It's so easy to navigate and organize my emails. The threaded conversations make it simple to follow the flow of communication, and the search function is incredibly powerful, helping me find old emails in no time. Plus, the integration with other Google services like Google Drive and Google Calendar is seamless, making my overall online experience more streamlined and efficient. Overall, Gmail's reliability, convenience, and smooth integration with other tools are what I like most about it.

Cons

While Gmail is generally a fantastic email platform, one thing that has bothered me at times is the limitations on attachment size. Sending large files can be a bit cumbersome because of the size restrictions. Although there are workarounds like using Google Drive for larger files, it would be more convenient if Gmail allowed larger attachments directly. Other than that, I don't have many complaints. Overall, it's a reliable and user-friendly email service.

Tom
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 4/08/2024

Gmail - it can't get any simpler!

I have been using Gmail for years. I like how I can use other email apps as backups and how Gmail manages folders.

Pros

It's quick and easy and has backup, a significant plus.

Cons

Sometimes the desktop browser interface is slow.

Related categories