Mixmax

Pros

Scheduling meetings was quick, and I could easily see when my emails were opened, helping me follow up on time.

Cons

Some of the advanced features require an upgrade, which can be limiting for basic users.

Pros

Great tracking capabilitiesIt enriches your texts with giphs, emojis that provide a friendlier approach

Cons

Sequences (campaigns) once they start it's hard to adjust or add new steps in-betweenNo ability to find emails

Alternatives Considered

Reasons for Switching to Mixmax

Pros

It's really easy to set up and get it going since it integrates easily with Gmail.

Cons

It depends on having several users within Google Workspace, which makes the price ramp up fast.

Alternatives Considered

Reasons for Switching to Mixmax

Pros

The email tracking has been very useful but the feature I utilise the most is the sequences to set emails to go out to prospects, it's efficient and user friendly.

Cons

A Home button is required, many times I just want to get back to the main page and there is no easy way of doing so.

Pros

I love the email tracking and live report and I love knowing when to send the email. I love the feature to toggle the link or URL. I love the Send Later feature. Really "It's SO FLUFFY" moment. That is why I shared it with team. If possible I can shared the bigger team. There are hundreds in that group. Dag could I get a discount!?

Cons

My boyfriend is an all thumbs on the computer so dialing down to those folks helps one way is to make a video for the how or trouble shooting. Just thinking...

Pros

Mixmax has a great platform and an incredible Customer Success/Support/Tech Support team. They are very open to hearing feedback and working on recommendations provided

Cons

The grass is always greener in the neighbor's garden. I believe that Mixmax lacks some features (such as automations to update accounts on the rules), but honestly, nothing big. Mixmax is a great and very complete platform.

Alternatives Considered

Pros

I love the email tracking feature that details open and clicks down to the type of device the recipient used and their location. I also use templates a lot to help automate processes.

Cons

I wish there were an easier way to log emails from Gmail Mixmax to Salesforce CRM. Right now have to bcc salesforce.

Alternatives Considered

Reasons for Choosing Mixmax

Reasons for Switching to Mixmax

Pros

The easiness of use and the timeline of reading emails.

Cons

It's a tiny thing, but everytime I'm logged out of gMail I need to log back in to MM, otherwise I'd lose track of what can be shared and what not.

Pros

Variables mailing feed by CSVEmail opening monitoring

Cons

Sometime hard to get all featuresNeed to be more user friendly

Pros

Features are amazing, saves me so much time and effort.

Cons

Nothing to make note of at the moment, I am very happy.

Pros

Templates were very handy and expedited follow-up emails. Did not use campaigns.

Cons

Outlook and other email programs display the email. The recipient does have to click on the email to read it and thus you cannot tell the email has been read,

Pros

- Notifying when recipients open my emails.- Reminders to send scheduled emails.

Cons

Nothing to mention for the time being as the software use meets my daily needs.

Pros

I love tracking emails, side chatting with others without cc'ing, templates, however, it can be finicky sometimes and will not load.

Cons

When it doesn't load, it's hard to track.

Pros

Email tracking, it really help me in my work

Cons

price of an additional features is higher than they could be

Pros

I loved the email tracking, template storage & ability to create calendar invites.

Cons

So far it is meeting all of our needs and is helpful to our team.

Pros

I find the tracking the best. It helps me track since I send out emails that require email responses.

Cons

Feels clunky and overcomplicated some times.

Pros

Ease of use and follow up features. It helps me a lot with keeping track of my email contacts and reminders.

Cons

I've had a little trouble getting my dialogue box showing the actual link transferred over to my email. We are working on that now but it has taken a couple days to get it resolved. Still working on it now.

Pros

I liked the in-mail availability and scheduling tool. Easier than the back and forth correspondence confirming the best suited time

Cons

The keyboard shortcuts are a little annoying

Pros

Mixmax is great for having email templates for sales actions. There are integrations with CRMs like Pipedrive and others.

Cons

Sometimes difficult formatting text font, size, and email signatures, but overall still a good email template tool.

Pros

I love Mixmax because it complements all of the things I'm already doing with email, marketing, sales and scheduling apps. Mixmax supercharges my GMail inbox as an extension of my most used apps, like Salesforce, and makes it easy to see how I'm performing. Recipients of my Mixmax-powered emails are A LOT more likely to interact with my content, polls and scheduler than on other similar providers. I'm a free agent expert and work with a LOT of companies. I only wish more of my colleagues used Mixmax so we could implement some of the workflows in more situations.

Cons

Honestly, the only thing I've encountered about Mixmax is that not enough people are using it yet. My projects usually have digital transformation as a key driver, but my SME partners aren't yet using it. It's hard to imagine email without Mixmax. Every digital pro with a customer- or client-facing email workflow should get it!

Pros

The sequences feature is a the best email outreach workflow that I've used so far.

Cons

Price - a bit on the expensive side, they should create a tier like "MixMax light" that enables low volume usage for solopreneurs.

Pros

Multi stage sequencing allows "fire and forget".
Relative ease of loading from Salesforce, incl duplicate filters.

5 stars for the ideas - features and functionality
3 stars for ease of use, should go to 4/5 once implementation and quality addressed
If MixMax can sort these out real quick, they'll have a first class offering.

Overall, a lot of "customer sacrifice" but will stay with MixMax for a few months at least and review quality again then.

Cons

Buggy, buggy, buggy. The core sequencing engine appears to be working well. Sadly, the surrounding functionality lacks quality - failures (bugs), omissions (some event type not fully reported), weaknesses (realtime reporting performance management)

2 stars value for money because of our costs associated with bug handling and work-arounds.
missing out on 3/4 stars.

Again, for such a promising product but at this level of maturity, customer support is ok but underresourced .

Pros

Mixmax has many great features, but I use it most to remind me of e-mails that I need to send.

Cons

While it is great for tracking customers, I would like to see it available for those of us who do not need to track the opening of e-mails. I don't need my colleagues to know that I am checking in on whether they read their e-mails or not.

Pros

I love the tracking feature, as well as the preview service they provide when pasting Droplr links into emails. It makes it really easy to use and I know exactly when to follow up with clients.

Cons

If the integration becomes disconnected sometimes I don't notice so Ill have to make sure when I clear my cache and cookies that I reinstall. Nothing that big through - Mixmax is great!

Pros

We are heavy users of the email tracking, email link sharing and appointment scheduling features of Mixmax. We use it for all external facing client communication.

Cons

I don't like how it can't pull in the calendars of more than 1 person for finding appointment times.