--- description: Review of FieldEdge Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FieldEdge | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Field Service Mobile Apps Software](/directory/1875/mobile-app/software) > [FieldEdge](/software/168526/fieldedge) # FieldEdge Canonical: https://www.softwareadvice.co.nz/software/168526/fieldedge Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.nz/software/168526/fieldedge?page=2) > FieldEdge is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service platform allows businesses to manage business operations remotely with features including customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more. The dispatch board feature provides users with suggestions for work order management and service call assignment based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of services. It offers integration with QuickBooks. FieldEdge also comes with a native mobile app for technicians that allows techs to access their items, tasks, services and materials on-the-go. The app also features a customizable price book that helps techs present different pricing options to customers which enable businesses to manage revenue generated. Support is offered via email, phone and through a blog for basic queries. > > Verdict: Rated **4.1/5** by 313 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 313 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Xplor Technologies - **Location**: Atlanta, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: FieldEdge has a contract-free monthly subscription pricing model. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Automatic Backup - Billing & Invoicing - CRM - Calendar Management - Change Order Management - Chat/Messaging - Checklists - Client Portal - Collaboration Tools - Contact Database - Contract/License Management - Contractor Management - Cost Database - Cost Estimating - Credit Card Processing ## Integrations (12 total) - Broadly - Customer Lobby - Dispatch - Docusign - HVACBizPro - Podium - QuickBooks Online - ReviewBuzz - Sage Intacct - Twilio - Xplor Pay - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) ## Related Categories - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) - [Construction Software](https://www.softwareadvice.co.nz/directory/4133/construction/software) - [Construction Management Apps Software](https://www.softwareadvice.co.nz/directory/1722/best-apps/software) - [Service Dispatch Software](https://www.softwareadvice.co.nz/directory/411/service-dispatch/software) - [Plumbing Estimating Software](https://www.softwareadvice.co.nz/directory/183/plumbing-estimating-software/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1487 reviews) 2. [FieldPulse](https://www.softwareadvice.co.nz/software/109782/fieldpulse) — 4.6/5 (500 reviews) 3. [Housecall Pro](https://www.softwareadvice.co.nz/software/7729/housecall) — 4.7/5 (2748 reviews) 4. [ServiceTitan](https://www.softwareadvice.co.nz/software/155551/servicetitan) — 4.3/5 (341 reviews) 5. [BuildOps](https://www.softwareadvice.co.nz/software/426830/buildops) — 4.4/5 (177 reviews) ## Reviews ### "Receiving field edge" — 4.0/5 > **Bhawna** | *9 August 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: FieldEdge is easy to use and provides helpful tools for scheduling, dispatching, invoicing, and managing customer information. It helps streamline daily field service operations and keeps important information organized. > > **Cons**: Some features can take time to learn, and the interface could be more modern and customizable. Managing larger amounts of information can also feel a little overwhelming at times. > > Overall, my experience with FieldEdge was positive. It is a useful platform for managing field service operations, improving scheduling and organization, and keeping customer and job information in one place. ----- ### "Helps manage, organize, and grow your service business." — 5.0/5 > **Dan** | *14 April 2021* | Construction | Recommendation rating: 9.0/10 > > **Pros**: FieldEdge has been instrumental in helping our business automate so many of the daily tasks of operating our service business. From tracking how marketing works, setting up new service calls through our dispatcher, informing our techs where and when they need to be at jobs, invoicing, quoting, historical work completed, and even uploading photos. By in large, FieldEdge has the service process covered and help companies that use it, become better at communicating with customers, employees, and management. I have been impressed with most every feature that they offer. The one feature which I think has helped us grow the most is the use of packages. A package is a grouping of items that are typically sold together. These packages have the individual items used to create the package as invisible to the consumer and a blank freeform data field to explain what the package is. The use of packages has grown our average sales ticket and improved the efficiency of our technicians. Customer love that they get detailed written invoices and quotes promptly emailed to them. Dispatchers love see where the techs are in the day so they can squeeze in an extra service call or two. From an owner and management side of things, I sincerely appreciate how this tool helps customer, dispatcher(s), field service technicians, and our management to all work together. > > **Cons**: Can't really think of any major cons. There are some "Wish-List" items which I have for fine tuning the software, but they are minor disadvantages. One such example is the history of customer interactions. It is visible on the mobile application, but it isn't easily viewed. For example, it may say that we had an invoices in May 2016, September 2017, February 2019, and July 2020. To find if a customer purchased a widget from us, we have to review each invoice to "hunt" for the widget and when or if it was sold by us. > > I am extremely thankful for the support team at FieldEdge. They are knowledgeable, helpful, and know their application well. Although implementation took some time and we still are improving our data set, we are glad that we selected to use FieldEdge as our SMS (Service Management Software). It truly brought our company from where we were to the next level. We are now a more consistent, more efficient, and more profitable company. If you do select FieldEdge to help your company, my one piece of sage advice is to spend time building out your pricebook for your Field Service Technicians. Adding photos, detailed descriptions, and the like will help them select the right part for the job and help you make sure you are billing the customer for the right part,.....etc.... etc.... ----- ### "Best decision we made 2 years ago\!" — 5.0/5 > **Beth** | *25 January 2019* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Reliability. Ability to customize like no other software out there. Consistently listening to their customers recommendations and updating. Best value for price\! > > **Cons**: If you can call it a con? We are busier than ever as it has streamlined so many ways we operated that we are able to mange our technicians much more efficiently\! > > We were using a very old software program with a lot of manual entry. We have been able to manage our technicians much more efficiently. Invoicing is streamlined. A lot of statistics we used to guess about are now tracked with FieldEdge-which is so important for growth\! We are able to see what advertising truly works and what is ultimately a waste of money and effort\! I looked into a lot of programs and have to say there isn't anything I regret about our decision\! And the icing on the cake is the customer service. Hands down best of any of the many companies I deal with on a daily basis. Responsive and thorough. They have also integrated with other platforms which is great for having everything in one place. Can't wait to see what they have in store next\! ----- ### "FieldEdge great for small to medium sized companies" — 4.0/5 > **Verified Reviewer** | *22 November 2019* | Construction | Recommendation rating: 7.0/10 > > **Pros**: Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate > > **Cons**: Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers. > > Fieldedge helped streamline our company and operations substantially from our paper invoice and reporting previously. The basic functions were easy enough to train someone on in a day. Some of the more integral functions were a bit confusing and required technical help. The technical help for fieldedge is outstanding. ----- ### "Highly focused on trades, sometimes rigid for industry" — 4.0/5 > **Ron** | *27 July 2026* | Industrial Automation | Recommendation rating: 9.0/10 > > **Pros**: FieldEdge shines in connecting field service maintenance directly with real-time accounting, especially thanks to its smooth synchronization with QuickBooks. > > **Cons**: The application was clearly built for residential service trades (HVAC, plumbing) and lacks flexibility for heavy industrial maintenance. > > Good software for basic billing and field service, but the tool quickly reaches its limits when managing complex industrial maintenance and engineering workflows. ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.nz/software/168526/fieldedge?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/168526/fieldedge) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data