---
description: Review of Chartbeat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Chartbeat | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Chartbeat

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> Chartbeat is a suite of content analytics tools for online publishing teams across the globe. It is designed to improve audience engagement and loyalty by helping teams make informed editorial decisions. To easily pull traffic data into Chartbeat, it can be integrated with Facebook Instant Articles, Google, AMP, and other apps. &#10;&#10;Chartbeat provides multiple types of dashboards to break down audience data. With the real-time dashboard, teams can filter by location, traffic source, device type, and more. The historical dashboard can be used to evaluate content performance, KPIs, and trends over time. Chartbeat's video dashboard shows how viewers interact with video content. Additionally, teams can access optimization tools, including a heads up display, headline testing, and image testing.&#10;&#10;Pricing information is provided by Chartbeat. Support is available via an online help center, documentation, and other resources.
> 
> Verdict: Rated **4.8/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 17 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Chartbeat
- **Founded**: 2009

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Chartbeat is intended for large and mid-sized companies with over 5 million monthly page views. Chartbeat offers core and premium bundles. Pricing varies depending on site traffic.&#10;&#10;Please contact Chartbeat for more pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- A/B Testing
- API
- Activity Dashboard
- Benchmarking
- Collaboration Tools
- Content Publishing Options
- Conversion Tracking
- Customisable Reports
- Dashboard
- Data Visualisation
- Engagement Tracking
- Key Performance Indicators
- Multiple Site Management
- Pageview Tracking
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Referral Tracking

## Integrations (3 total)

- Brightcove
- Slack
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [AB Testing Tools](https://www.softwareadvice.co.nz/directory/4727/ab-testing/software)

## Related Categories

- [AB Testing Tools](https://www.softwareadvice.co.nz/directory/4727/ab-testing/software)
- [Business Intelligence Tools](https://www.softwareadvice.co.nz/directory/4336/bi/software)
- [Content Management Systems](https://www.softwareadvice.co.nz/directory/4543/cms/software)
- [Marketing Software](https://www.softwareadvice.co.nz/directory/4630/marketing/software)
- [Website Optimization Tools](https://www.softwareadvice.co.nz/directory/4680/website-optimization/software)

## Alternatives

1. [Google Analytics 360](https://www.softwareadvice.co.nz/software/137155/google-analytics) — 4.7/5 (8089 reviews)
2. [Similarweb](https://www.softwareadvice.co.nz/software/156898/similarweb-pro) — 4.6/5 (251 reviews)
3. [Squarespace](https://www.softwareadvice.co.nz/software/157453/squarespace) — 4.5/5 (3384 reviews)
4. [Semrush](https://www.softwareadvice.co.nz/software/355847/semrush) — 4.6/5 (2316 reviews)
5. [Lucky Orange](https://www.softwareadvice.co.nz/software/324513/lucky-orange) — 4.7/5 (260 reviews)

## Reviews

### "Real-Time Analytics" — 5.0/5

> **Verified Reviewer** | *19 August 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: I love how Chartbeat provides real-time analytics. It helps me understand my audience's behavior instantly, allowing me to make quick content decisions.
> 
> **Cons**: The downside is that the interface can be overwhelming at first and requires some time to get used to.

-----

### "Chartbeat Review" — 5.0/5

> **Steven** | *29 July 2025* | Newspapers | Recommendation rating: 9.0/10
> 
> **Pros**: While it took me a little while to get to familiar with, I now find the historical dashboard particularly invaluable for comparing the performance of content from different site categories over time. In my industry, headline testing is very important, and Chartbeat's tool for this makes the process very easy, as does the heads-up display function.
> 
> **Cons**: No real complaints. The interface can sometimes appear quite "busy", at times so perhaps there is scope for this to be streamlined somewhat.
> 
> I have used Chartbeat exclusively to track engagement and optimise real-time user experience since I began my current role six years ago. &#10;&#10;Having used a different company's software in a previous job I can say with certainty that Chartbeat's ease of use and customer support is far, far superior.

-----

### "Easy, powerful A/B testing" — 5.0/5

> **Verified Reviewer** | *12 October 2021* | Publishing | Recommendation rating: 7.0/10
> 
> **Pros**: I love how easy it's been to integrate this into our website and use it to do a/b testing on pieces even after they're published. The testing widget is very intuitive and supports a large number of variants.
> 
> **Cons**: It'd be amazing if we could eliminate CERTAIN variants while they're testing without canceling the entire test.  That way the remaining, stronger variants can finish faster. Adding variants mid-test could be nice too potentially but is probably a lot trickier to do/get good results for.

-----

### "Best real-time Web Analytics period" — 5.0/5

> **Verified Reviewer** | *11 December 2021* | Publishing | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use and segmentation in real-time help us truly understand our audience, reach and when it's time to freshen articles.
> 
> **Cons**: I can't find much to complain about. It's a bit costly and some of our teams can't afford it.
> 
> We use chartbeat for real-time traffic analysis. It helps us understand what assets we're wining on, which need to be improved and even helps us determine more content to write based off what does well.

-----

### "Chartbeat in the news" — 5.0/5

> **William** | *12 October 2021* | Online Media | Recommendation rating: 8.0/10
> 
> **Pros**: Analytics on where traffic is coming from and how much. It's helpful to see that a story is gaining traction to know to get a video in there before it airs on TV. The ability to look at other news stations in our company across the state, region and even the country is a great asset to fin trending topics.
> 
> **Cons**: Not much to say here. It does however seem that when there are multiple authors on a story/post, Chartbeat doesn't factor them into the individual's overall views. Nothing major, just a bit of a nuisance some days.
> 
> Overall, we're able to see how well stories are doing on our news site and it helps the digital team to understand what might do well and should be a higher priority.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/168403/chartbeat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/website-optimization/chartbeat-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/168403/chartbeat> |
| en-GB | <https://www.softwareadvice.co.uk/software/168403/chartbeat> |
| en-IE | <https://www.softwareadvice.ie/software/168403/chartbeat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/168403/chartbeat> |

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