--- description: Review of Unit Trac Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Unit Trac | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Self Storage Software](/directory/140/self-storage-facilities-software/software) > [Unit Trac](/software/168049/unit-trac) # Unit Trac Canonical: https://www.softwareadvice.co.nz/software/168049/unit-trac Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/168049/unit-trac?page=2) > Unit Trac is a cloud-based self-storage software solution that helps users manage their facilities. Key features include lease management, credit card processing, facility maps, business accounting and multi-device support. Unit Trac's lease management system helps users to create leases, record payments, customize deposits and rent charges and generate invoices. It keeps track of the rental dues and automatically emails tenants when rent is due. Unit Trac provides security and PCI compliance for payments processed via credit cards. Additionally, Unit Trac offers features like deposit and late fee tracking, batch payment entry, a website creation tool, account auditing, data backups and lease applications with digital signatures. Mobile apps are offered for iOS, Android and Windows devices. Services are offered on a monthly subscription basis that includes support via email, phone and video tutorials. > > Verdict: Rated **4.7/5** by 68 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 68 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Unit Trac - **Location**: Morton, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$0.70 - **Pricing model**: Other (Free Trial) - **Pricing Details**: $0.70 per unit per month for facilities \< 250 units, contact us for pricing on larger facilities. We won't ask for a credit card until you're up and running and satisfied. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Luxembourg, Monaco, Montenegro and 10 more ## Features - AI Copilot - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Audit Management - Audit Trail - Billing & Invoicing - Checklists - Client Portal - Commercial Leases - Commercial Properties - Communication Management - Compliance Management - Contact Database - Contact Management - Contract/License Management ## Integrations (2 total) - Google Maps - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Self Storage Software](https://www.softwareadvice.co.nz/directory/140/self-storage-facilities-software/software) ## Related Categories - [Self Storage Software](https://www.softwareadvice.co.nz/directory/140/self-storage-facilities-software/software) - [Online Property Management Software](https://www.softwareadvice.co.nz/directory/151/web-based-property-management-software/software) - [Property Management Apps Software](https://www.softwareadvice.co.nz/directory/1662/management-apps/software) - [Facility Management Software](https://www.softwareadvice.co.nz/directory/4310/cafm/software) - [Lease Management Software](https://www.softwareadvice.co.nz/directory/3026/lease-management/software) ## Alternatives 1. [Easy Storage Solutions](https://www.softwareadvice.co.nz/software/1634/easy-storage-solutions) — 4.8/5 (703 reviews) 2. [Storable Edge](https://www.softwareadvice.co.nz/software/8026/storedge) — 4.4/5 (237 reviews) 3. [CCStorage](https://www.softwareadvice.co.nz/software/333212/ccstorage) — 4.6/5 (46 reviews) 4. [SiteLink Web Edition](https://www.softwareadvice.co.nz/software/31713/sitelink) — 4.7/5 (452 reviews) 5. [KINNOVIS](https://www.softwareadvice.co.nz/software/431709/kinnovis) — 4.6/5 (17 reviews) ## Reviews ### "Great Software\!" — 5.0/5 > **Ann** | *18 December 2018* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: I love the ease of use, the details you have access to, and the support is fast and accessible\! > > **Cons**: Some of the accounting detail I would love isn't available - yet. Unit Trac has made several improvements already in the time we have been using the system. ----- ### "I am extremely satisfied with Unittrac, they have gone above and beyond to keep me a happy customer\!" — 5.0/5 > **Meredith** | *28 April 2017* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: Customer service is exceptional and obviously a high priority to them. The software design is very user friendly for our self storage facility, the features are easy to navigate. As a new owner of our storage facility, I needed a software package that could quickly get my business up and running, Unittrac was everything I was looking for. I began with the free trial and within 24 hours, I had my customer based entered and organized, and had the gist of the system figured out. It's by far the best valued software out there for self storage facilities. I highly recommend\! My favorite software feature is the site map builder, and the fact that the storage units show availability in "real time" to the customer via the in house website feature. Using the provided website, my addition media outlets, Facebook and Twitter buttons can be easily found. Customers can apply online, download the rental application, select a unit, make online payments, and receive automated email invoicing following a payment. In a competitive storage market, Unittrac has organized my business and mainstreamed all the information to my customer base. > > **Cons**: I would love to see the ability to enter and track external business and operating expenses, or have a spreadsheet for tax preparation statements with income and expenses balanced. Although there are a variety of financial reports available to run, none include all the true facts and figures of running the business, only the income. > > Quick, seamless software for the organization and operation of our storage facility business. ----- ### "Unit Trac is a Great Fit for Our Facility\!" — 5.0/5 > **Margot** | *14 December 2018* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: More customers would rather sign up online than stop in because they are busy. This allows them to sign up on their schedule and get things taken care of before move-in day. So units can be rented up even while I am out of the office or after business hours. > > **Cons**: I have asked for a way to automatically send an email payment reminder to customers that request it. I was told this would be implemented last year. Has it been done and have I just missed seeing it? > > It is easy to use for both us and for our customers. My customers are impressed that they can rent up online and have autopay enabled free of charge. I like it because it draws the right customers, those with decent credit, to our facility. Unit Trac automatically records their payments, which is also a time saver I like. ----- ### "Good value for what you get" — 5.0/5 > **Justin** | *21 May 2019* | Retail | Recommendation rating: 7.0/10 > > **Pros**: The price for this software is considerably lower than other Australian based Self Storage software systems. > > **Cons**: The Map interface is easy to read but not as detailed as it could be. When hovering on the sitemap there is not enough information that might be able to speed up the process of a larger complex, this also becomes painfully obvious when a customer is waiting in your office and you need to go through multiple screens to find information you need fast. Also, in Australia there is a very large lag when you save or update something from the time you press the buton to the time the browser actually starts to recognise you want to save. I have requested GST tax considerations to be made easier but this is not a function at this time. Other things which would be a massive improvement: 1. There should be a selection so you can email ALL customers at the same time to update them of changes which amy affect ALL customers. At this time other than CSV file there is no easy way to acheive a bulk email. 2. The Send an Email option should be a HTML text editor interface and not just a text field, this way you can change fonts, add H tags or highlight important information in your email. > > Really Good program, but needs more work ----- ### "My Customers Love Unit Trac \!" — 5.0/5 > **Margot** | *3 March 2018* > > **Pros**: I started with Unit Trac almost a year ago and am SO glad I did\! It's like having a "Personal Assistant" enter the payments for me and send receipts out, I don't have to do a thing. So far, my customers have given very positive feedback about the convenience and I feel more professional, offering my customers more options. Customers feel more in control, being able to access their account through their phone or PC anytime to make payments, print receipts and view their payment history. I am able to get far more customers to set up Auto Pay since they can track the charges themselves (which I really like). One of the rep at Unit Trac and she is super friendly and helpful getting it set up. Five stars all the way\!\!\! > > **Cons**: I can't really think of anything, it is very easy to use. But I am hoping they will come up with a way to send an automated payment reminder email for those customers that don't want to sign up with auto-pay. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/168049/unit-trac?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/168049/unit-trac) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data