--- description: Review of OurRecords Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: OurRecords | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Corrective and Preventive Action Software](/directory/4713/capa/software) > [OurRecords](/software/167755/ourrecords) # OurRecords Canonical: https://www.softwareadvice.co.nz/software/167755/ourrecords Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/167755/ourrecords?page=2) > A compliance and risk management solution allowing you to manage your suppliers, business partners, vendors, assets or 1099/W2 workforce. Easily manage from 1 to 100,000 participants. Customize your specific requirements such as policy documents and vendor / supplier Agreements, Tax Forms, Data Requests, Acknowledgements, etc. Create unique requirements across many compliance groups. Request, submission, review, request for more information, and pending non-compliance notifications are secure and automated\! > > Verdict: Rated **4.9/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 18 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OurRecords - **Location**: Plano, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$200.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Contact OurRecords for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Archiving & Retention - Audit Management - Audit Trail - CRM - Collaboration Tools - Complaint Management - Compliance Management - Corrective and Preventive Actions (CAPA) - Document Coding & Control - Document Management - Drag & Drop - EDI - Employee Management - Employee Scheduling - Encryption - Environmental Compliance - FDA Compliance - HIPAA Compliant ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Corrective and Preventive Action Software](https://www.softwareadvice.co.nz/directory/4713/capa/software) ## Related Categories - [Corrective and Preventive Action Software](https://www.softwareadvice.co.nz/directory/4713/capa/software) - [Compliance Software](https://www.softwareadvice.co.nz/directory/4363/compliance/software) - [Quality Management Software](https://www.softwareadvice.co.nz/directory/420/quality-management-software/software) - [Supply Chain Management Software](https://www.softwareadvice.co.nz/directory/4250/scm/software) - [Food Traceability Software](https://www.softwareadvice.co.nz/directory/656/food-traceability/software) ## Alternatives 1. [FORM OpX](https://www.softwareadvice.co.nz/software/134569/form-com) — 4.5/5 (36 reviews) 2. [Ideagen Quality Management](https://www.softwareadvice.co.nz/software/419186/Ideagen-Quality-Management) — 4.5/5 (178 reviews) 3. [SafetyChain](https://www.softwareadvice.co.nz/software/436791/safetychain) — 4.6/5 (89 reviews) 4. [Octave Reliance](https://www.softwareadvice.co.nz/software/22614/etq-reliance) — 4.5/5 (56 reviews) 5. [SmartSolve](https://www.softwareadvice.co.nz/software/154717/smartsolve) — 4.2/5 (11 reviews) ## Reviews ### "a great option for supplier document review/approval/update" — 5.0/5 > **Natsuko** | *21 July 2021* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: As a document database system, OurRecords provide you flexible design options. also, the collected resources are visualized with 3rd party appreciation (MS Power BI) to overseeing the progress and current status. For the supplier communication, We can use the tailored email by you as requesting organization, this actually helps to encourage the participation of suppliers. Your rep also has a strong knowledge of database systems, not a usual salesperson. they will work for modification of your system by themselves. > > **Cons**: The system is still in progress. However, this is also a good point. they reflect your suggestions of improvement right away. ----- ### "OurRecords New Database" — 5.0/5 > **Lawanna** | *3 March 2022* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: It's very user friendly and easy to navigate once you get the hang of what your doing. It alerts us when the provider has updated documents in the database. > > **Cons**: The ability to mirror the provider would be nice that would help us to see what they are doing when they have trouble deleting and uploading data. > > There was some kinks in it at first, but once I understood the system and our IT trainer walked us through the process patiently several times it's been Awesome\!\! The OurRecords support team is very helpful and is always there to help and support our providers when needed. ----- ### "Record Review" — 4.0/5 > **Isabel** | *22 September 2022* | Food Production | Recommendation rating: 5.0/10 > > **Pros**: Inbox reminders to perform credential reviews on items that have been submitted > > **Cons**: Set up for small teams with many vendors can be a pain-staking task > > Overall the set up was the most time-consuming process, after that it does get a little easier. Would have liked more training offered for team members who are not as savvy with new software. A downside is that some of our vendors refuse to self-manage and can be double work requesting information and then having to upload and double check all auto-field info is correct. ----- ### "Outstanding customer service\! This product quickly cut the time from three employees to less than 1" — 5.0/5 > **Douglas** | *23 May 2017* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The ease of use for not only the company user but the public user as well. Users have picked up the use with very little to almost no follow up support needs. The architecture of the system has made its use very flexible in meeting unique or alternative uses for the software. The company has also responded quickly to resolve any issues and releases frequent enhancements that listened to customer feedback. > > **Cons**: That more companies are not using it yet\! The ability to share our networks and the ultimate vendor being able to share documents across companies is outstanding. > > We were able to deploy a national solution for our vendor management and regulatory compliance. All paper files and excel sheets were removed instantly. Setup and support were easily done and deployed across multiple national regions. Very cost effective option that saved hours of manpower and continues to save time by monitoring compliance documents. Very well architected to meet a variety of needs and offer solutions to unique needs. It also presents a very professional front for our organization to our trade partners. ----- ### "Rapid Customer Service" — 5.0/5 > **Irina** | *9 August 2021* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Easy to use product, very helpful and fast responding rep we have > > **Cons**: I would suggest the improvement of archiving docs organization ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/167755/ourrecords?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/167755/ourrecords) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data