--- description: Review of Ebsta Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ebsta | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/4847/conversation-intelligence/software) > [Ebsta](/software/166579/ebsta) # Ebsta Canonical: https://www.softwareadvice.co.nz/software/166579/ebsta Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/166579/ebsta?page=2) > 69% of salespeople are failing to hit quota. It's not sustainable. If you do as you always have done, you are doomed to repeat the same mistakes. Ebsta guides reps to more effective pipeline reviews, forecast calls, and sales processes. Over 500+ customers trust Ebsta to improve the effectiveness of their sales teams. Ebsta adapts to the sales team's methodology, sales process, and objectives to support teams with effective decision-making at every stage. > > Verdict: Rated **4.8/5** by 104 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 104 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ebsta - **Location**: London, UK - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Inbox: $30 per user/month paid annually in advance Team: $30 per user/month paid annually in advance - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Activity Tracking - CRM - Calendar Management - Campaign Management - Churn Management - Collaboration Tools - Communication Management - Contact Management - Content Creation - Content Management - Conversation Intelligence - Customer Database - Dashboard - Email Management - Engagement Tracking - For Sales Teams/Organizations - Forecasting - Goal Management - Lead Capture ## Integrations (11 total) - Bullhorn ATS & CRM - Bullhorn Recruitment Cloud - Gmail - HubSpot CRM - LinkedIn for Business - Microsoft 365 - Microsoft Outlook - Microsoft Teams - Salesforce Sales Cloud - Slack - Zendesk Suite ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Conversation Intelligence](https://www.softwareadvice.co.nz/directory/4847/conversation-intelligence/software) ## Related Categories - [Conversation Intelligence](https://www.softwareadvice.co.nz/directory/4847/conversation-intelligence/software) - [Sales Forecasting Software](https://www.softwareadvice.co.nz/directory/4678/sales-forecasting/software) - [Sales Coaching Software](https://www.softwareadvice.co.nz/directory/4369/sales-coaching/software) - [Sales Tracking Software](https://www.softwareadvice.co.nz/directory/3590/sales-tracking/software) - [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software) ## Alternatives 1. [SalesLoft](https://www.softwareadvice.co.nz/software/169741/salesloft) — 4.3/5 (231 reviews) 2. [Clari Copilot](https://www.softwareadvice.co.nz/software/88654/wingman) — 4.7/5 (313 reviews) 3. [Revegy](https://www.softwareadvice.co.nz/software/414830/revegy) — 4.2/5 (5 reviews) 4. [Outreach](https://www.softwareadvice.co.nz/software/352419/outreach) — 4.4/5 (308 reviews) 5. [Aviso](https://www.softwareadvice.co.nz/software/76683/aviso) — 4.2/5 (30 reviews) ## Reviews ### "allows you to save emails on multiple platforms and make sales records in one go" — 5.0/5 > **Jesús** | *3 April 2018* | Recommendation rating: 10.0/10 > > **Pros**: It's good to synchronize answers directly to mail accounts of sales users. Easy to use and manage, without much similar software knowledge. > > **Cons**: Sometimes you can not identify a user who is already in inventory when browsing on LinkedIn. Other times it takes a wrong name. For these reasons it requires additional work to learn how to use it. > > I recommend its use ----- ### "This tool is a nice to have especially for Salesforce users to be able to sync conversations." — 5.0/5 > **Verified Reviewer** | *14 May 2018* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: This helped us a lot in logging the conversation from Gmail to Salesforce. It skips the process of having one to send an email and manually log the details into the Salesforce. This also helps us view if an existing candidate in LinkedIn is already in our database. > > **Cons**: This tool search via name and/or email address, however, if there are duplicate accounts with the same name it could also show. While this app syncs Gmail messages it is now working for Inmail messages send via LinkedIn directly. It gets hard for the users as we need to manually log an InMail activity (sent from our account) as well as incoming replies. > > It is a very useful app to help us sync our Gmail messages to Salesforce as well as notify us if the existing profile from LinkedIn is already in our system. It is user-friendly and with an easy click button the app can give you the name/email address/company combination to help us sync a message to a profile with similar names in our system. ----- ### "Time saver" — 4.0/5 > **Travis** | *20 April 2017* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: Our team used to copy the names of prospects or their companies, open Salesforce in our browser and then paste and search the name. Ebsta eliminated the extra steps and provided us with a window into our pipeline, allowing us to spend the earned time back elsewhere. > > **Cons**: Sometimes Ebsta would fail to identify a prospect as being in our pipeline already when browsing on LinkedIn. Ebsta would also pull the wrong prospect name on occasion for someone when browsing another individual's LinkedIn profile. This required some extra work on my end to determine Ebsta's accuracy. > > Our sales team is constantly looking for ways to speed up prospecting, and Ebsta is miles beyond our old method. We used to copy the names of prospects or their companies, open Salesforce in our browser and then paste and search the name. Ebsta eliminated the extra steps and provided us with a window into our pipeline. We now spend lest time prospecting and more time reaching out to our potential clients. It's not perfect, though. Ebsta would sometimes fail to identify a prospect as being in our pipeline already when browsing on LinkedIn. Ebsta would also pull the wrong prospect name on occasion for someone when browsing another individual's LinkedIn profile. This required some extra work on my end to determine Ebsta's accuracy. Overall, it does the job we need it to do. I would recommend other sales teams to consider the product when looking for ways to streamline their processes. ----- ### "Utilized every single day\!" — 5.0/5 > **Verified Reviewer** | *3 May 2022* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: This software is a MUST for our company - we use it to as a way to track communication between internal employees and customers to ensure we are checking last point of contact and so that one person is communicating with a customer each time, versus having multiple points of contact at our company. > > **Cons**: There are no cons, this software integrates with TargetRecruit and Outlook. ----- ### "Ebsta is the key to productivity, for sales individuals and teams" — 5.0/5 > **Verified Reviewer** | *20 April 2020* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: What I love most about Ebsta is it's ease-of-access and quick accessibility within my browser. No need to pop open a new window, open Salesforce and input information in a convoluted way. Ebsta is simple and effective in helping me document lead communications, especially adding new leads and updating them on a daily and weekly basis. I would highly recommend other sales professionals implementing Ebsta into all of their outbound sales processes. > > **Cons**: I still feel there could be a much better collaboration with platforms like LinkedIn, DefinitiveHC and other data/prospect research platforms. I understand screenreading/screen grabbing is an obstactle, but if you challenge it successfully, salespeoeple of all kinds would appreciate it. > > Sales process and sales team management are at the forefront of why our team considered and went with Ebsta. It has exponentially helped our sales team succeed. Easy to use, efficient, robust tools, minimal training needed to accomplish everyday tasks, and nice automation tools. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/166579/ebsta?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/166579/ebsta) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data