--- description: Review of Upcall Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Upcall | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Lead Generation Software](/directory/3938/lead-generation-services/software) > [Upcall](/software/166234/upcall) # Upcall Canonical: https://www.softwareadvice.co.nz/software/166234/upcall Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/166234/upcall?page=2) > Upcall is a lead generation platform that enables businesses to streamline processes related to sales, marketing, customer engagement, appointment scheduling and more. It helps professionals convert cold calls into leads and gain real-time insights into activities on a centralized dashboard. Additionally, Upcall provides US-based call representatives to qualify every lead that comes into the sales pipeline. Upcall allows businesses to check lead sources based on various metrics, improving return-on-investment (ROI) across processes. Managers can create marketing campaigns using templates and customizable data fields or call scripts, improving conversion rates. Additionally, administrators can utilize the platform to conduct telephone surveys, collect customer feedback, receive appointment notifications and more. Upcall comes with an application programming interface (API) for businesses to integrate the solution with various third-party systems such as Gmail, Google Sheets, HubSpot, Facebook, Slack, Microsoft Outlook and more. Pricing is available on request and support is extended via phone, live chat and other online measures. > > Verdict: Rated **4.3/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 12 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Upcall - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$5.00 - **Pricing Details**: Pricing starts at $5.00 per lead, with Up To 5 calls per lead. Pricing varies depending on Volume of leads called and number of Call Attempts. Contact Sales to Discuss. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Appointment Scheduling - Automatic Call Distribution - Calendar Management - Call Logging - Call Monitoring - Call Recording - Call Scripting - Caller ID - Campaign Management - Dashboard - Lead Management - Lead Nurturing - Manual Dialer - Outbound Call Centre - Prioritisation - Real-Time Reporting - Reporting/Analytics ## Integrations (29 total) - ActiveCampaign - Agile CRM - Airtable - Close - Customer.io - Eventbrite - Gmail - Google Workspace - GreenRope - HubSpot CRM - Instagram - Jotform - Keap - LionDesk - Mailgun ... and 14 more integrations ## Support Options - Email/Help Desk - Phone Support ## Category - [Lead Generation Software](https://www.softwareadvice.co.nz/directory/3938/lead-generation-services/software) ## Related Categories - [Lead Generation Software](https://www.softwareadvice.co.nz/directory/3938/lead-generation-services/software) - [Marketing Software](https://www.softwareadvice.co.nz/directory/4630/marketing/software) - [Sales Enablement Software](https://www.softwareadvice.co.nz/directory/595/sales-enablement/software) - [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software) - [IVR Software](https://www.softwareadvice.co.nz/directory/1572/ivr-system/software) ## Alternatives 1. 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Customer support has been excellent and Upcall have been very patient with an IT dinosaur like me. The system has a LOT of functionality, way more than my small business requires, but for a medium to large business it seems to have most everything that would be required. I was about to hire an in-house lead verification specialist before I discovered Upcall. Not only has Upcall saved me a lot of pain by not having to employ a person, the Upcallers bring a level of professionalism that I would not have been able to find. Not without a lot of difficulty at the very least\! As you can tell, I am a big fan of Upcall. > > **Cons**: The only con has more to do with my lack of full IT comprehension, and less to do with the software itself. If I had to critique something it would be the less than perfect intuitiveness of the software, but I see that as a combination of my level of capability and some tweaking that could be done to the software. > > saving time, money and frustration. peace of mind. ----- ### "100% Recommended\!" — 5.0/5 > **Joanne** | *14 June 2017* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: -Easy campaign setup -Friendly Team ready to understand minute changes in campaign -Local Caller Id integration helps to get better conversions -Caller are voracious speakers with good convincing powers -more cost effective than using a sales person or a call center -Transparent and honest deals -Reliable -Easy to use > > **Cons**: It can be a little daunting to learn from the manual alone, but once you learn the interface it is really easy to use. > > I would definitely say that you won't get this quality service within this price. Most affordable and reliable service that I have ever came across. ----- ### "DON"T USE IF YOU ARE IN NYC" — 1.0/5 > **Patricia** | *28 August 2026* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Nothing - There was no communication between the person supposed to handle my leads. When I would call i would get someone who i did not know. The emails with the leads had bad information and the "leads" never responded to my request for information. > > **Cons**: They do not have any good communication. When first contacted I asked if they have experience in New York City and of course they said yes, but that I wasn't to worry, if i did not close a deal in 3 months i would get my money back (the cost for joining). Well of course i did not close any deals because of the four leads i got in three months one told me it was a mistake, and the other 3 never responded to my request for communication. I have been trying now for 3 months to get my money back and no one responds. If you are out of New York City it probably works well, but NYC real estate is not like other places and if you don't know it, you just don't know it. > > BAD how many times can i write the word BAD - they do not communicate and when you tell them you want your money back because they did not fulfill their part of the deal they stop responding to your communication. ----- ### "Quality Service with a Unique Platform\!" — 5.0/5 > **Faheem** | *29 June 2017* | Recommendation rating: 9.0/10 > > **Pros**: -Well equipped dashboard with all the other utilities -The interface is quite good and user friendly and it also gets integrated live chat -Quick Set Up -Reliable Callers -It provides very Good Service and after service support -it is a very Efficient product and affordable service for promoting business -Voice Recording So overall it's a very nice product to buy i will definitely recommend people to this. > > I was recommended this by an old ally. He shared his profit sheet after getting this service. Local Caller ID is a very beneficial way to make conversions. It was a nice and easy way as I nearly did anything. The Up Call team was very supportive and reliable ----- ### "Quality Promotion With Affordable Price" — 5.0/5 > **Mohsin** | *29 June 2017* | Recommendation rating: 9.0/10 > > **Pros**: There are so many pros of this software but here i will include few of them: -Very much easy to use -It's very fast and it has a very user-friendly interface -It has Native English speaking callers which are a surplus -It is more cost effective than using a sales person or a call center -Transparent deal with no hidden or Extra charges -It also has inbuilt B2B database which makes it easy to reach someone -local presence CallerID allows to always call someone with a local number, increasing the conversation rate > > It helps my business to grow more in each and every aspect. It gives a very good platform. While starting a business this really helped us reach people. Our start up was something we could not even think would scale this much. Thanks to Up Call it was possible. would recommend Upcall to anyone looking for a way to scale their sales efforts ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/166234/upcall?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/166234/upcall) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data