---
description: Review of Centrical Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Centrical | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Centrical

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> Centrical believes the frontline employee experience has the power to transform your business. That’s why our mission is to connect every part of the employee experience and make every moment actionable in a way that inspires and guides the success and growth of every individual. &#10;What makes us different:&#10;• Engaged: Centrical keeps employees inspired to do great work, motivated to grow, and connected to their team and company by gamifying performance, driving continuous learning and recognizing and rewarding success. &#10;• Guided: Like a fitness tracker for work, Centrical brings out the best in every employee by providing clear goals, visibility into progress, and continuous personalized guidance and support to keep them performing at their best. &#10;• Personalized: Every part of our lives is personalized, and we have come to expect it. Centrical creates a personalized experience to meet the expectations of today’s employee. &#10;• Unified: We connect every part of the employee experience and make every moment actionable. Learning responds to performance, coaching responds to trends and employee feedback, and because of that, everything is better together.&#10;&#10;Founded in 2013, Centrical serves a diverse client base comprised predominantly of global fortune 500 companies. Our platform is deployed worldwide and used by hundreds of thousands of employees.&#10;&#10;Our clients use Centrical to:&#10;• Improve frontline performance (e.g., increase sales, increase; productivity)&#10;• Increase employee engagement (e.g. reduce absenteeism; reduce attrition)&#10;• Enable employees to learn in the flow of work (e.g. reduce errors; increase knowledge retention)&#10;• Create engaging onboarding experiences (e.g. increase brand adoption; reduce early attrition)
> 
> Verdict: Rated **4.4/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 8 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Centrical
- **Location**: Raanana, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing Details**: Contact our sales team to receive a pricing quote.
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic and 42 more

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Assessment Management
- Asynchronous Learning
- Badge Management
- Benchmarking
- Built-in Course Authoring
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Content Library
- Content Management
- Contest Management
- Customisable Branding
- Customisable Reports

## Integrations (13 total)

- Confluence
- Cornerstone LMS
- Jive
- Microsoft SharePoint
- Microsoft Viva Engage
- Oracle CRM On Demand
- SAP Business One
- SAP SuccessFactors HCM
- SAP SuccessFactors Work Zone
- Salesforce Sales Cloud
- Verint Workforce Management
- Workzone
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Gamification Software](https://www.softwareadvice.co.nz/directory/4722/gamification/software)

## Related Categories

- [Gamification Software](https://www.softwareadvice.co.nz/directory/4722/gamification/software)
- [Sales Coaching Software](https://www.softwareadvice.co.nz/directory/4369/sales-coaching/software)
- [Sales Enablement Software](https://www.softwareadvice.co.nz/directory/595/sales-enablement/software)
- [Employee Engagement Software](https://www.softwareadvice.co.nz/directory/3397/employee-engagement/software)
- [Contact Centre Quality Assurance Software](https://www.softwareadvice.co.nz/directory/4478/quality-assurance/software)

## Alternatives

1. [Rallyware](https://www.softwareadvice.co.nz/software/96791/rallyware) — 4.9/5 (26 reviews)
2. [Beam](https://www.softwareadvice.co.nz/software/516993/Beam) — 5.0/5 (2 reviews)
3. [Centralpoint](https://www.softwareadvice.co.nz/software/93286/centralpoint) — 4.6/5 (9 reviews)
4. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (990 reviews)
5. [Hoopla](https://www.softwareadvice.co.nz/software/456973/Hoopla) — 4.6/5 (34 reviews)

## Reviews

### "Smooth performance management" — 4.0/5

> **Verified Reviewer** | *29 April 2021* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: My company implemented the software as a stream of a performance management program (I was in the project management team). I have found very good professionals from GamEffective side that helped us configure and customize the tool with great availability. The tool is smooth and allows our people to monitor their production performance
> 
> **Cons**: Interface is sometimes "too minimal". That is not always good, since it seems quite reductive in some cases
> 
> Very good experience with a great company. I suggest to use the software in all the environment where production performance have to be monitored and shared real-time with the agents

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### "An effective and easy-to-use tool" — 5.0/5

> **Verified Reviewer** | *4 October 2021* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: - Our onboarding was flawless and supported by a great agent from GE to show us how we can adapt the software&#10;- Easy-to-use and actually engaging for our sales team&#10;- We ran already a couple of successful trainings with stronger results than usually
> 
> **Cons**: Interface could have some more functionalities, e.g. a modular approach to show less (for better intuitiveness) or more (for the full picture) information.

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### "Lives up to its promise" — 5.0/5

> **Thomas** | *19 March 2017* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: Great analytics&#13;&#10;Integrates seamlessly with salesforce and Zendesk&#13;&#10;Really drives performance
> 
> **Cons**: Graphics are a little outdated
> 
> We worked with GE on our call center getting our agents to learn a new product line. &#13;&#10;Their customer success team is amazing and helped us get up and running in under 4 weeks. Their content experts were very professional and helped us with best practices on making our training more approachable, cutting it down to a series of short sessions so it could be learned by agents on the job while doing their daily tasks. After this success we implemented their product across our sales teams also and they've been loving the platform. This is really a product that makes an impact

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### "An effective tool that truly engages employees" — 5.0/5

> **Judy** | *23 April 2017* | Financial Services | Recommendation rating: 10.0/10
> 
> Gameffective's platform brought a new spirit and really changed the oldschool training in our company. We wanted to freshen up our learning materials and find interesting ways to train new employees, so we reached out to Gameffective about their learning solution. I was surprised to see how much our employees loved the platform and how motivated they were to pass the training. Gameffective's team has always been there for us, up for new ideas and happy to answer question or solve problems if necessary.

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### "Great knowledge embedding and learning tool" — 5.0/5

> **Alex** | *9 October 2018* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: It does what it sets out to do - gamification of learning. It drove a behaviour change due to points being assigned to learning and application of skills.
> 
> **Cons**: It can be inconsistent with reliability. This occurs when using it for a module - the app doesn’t display the information or a video correctly. Causes you to close and reopen the app

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/165247/gameffective)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hr/gameffective-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/165247/gameffective> |
| en-GB | <https://www.softwareadvice.co.uk/software/165247/gameffective> |
| en-IE | <https://www.softwareadvice.ie/software/165247/gameffective> |
| en-NZ | <https://www.softwareadvice.co.nz/software/165247/gameffective> |

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