Shortcut

Pros

Clubhouse brought us a new set of features and ways to organize stories and tasks that we didn't know we wanted/needed. We have always stuck with tools that were able to help improve our kanban based workflow rather than the simple project board tools like Trello that cater to everyone more than software/product development specifically.

There are few tools out there that provide what we are looking for: the ability to organize and label stories with more granularity than a single label (estimates, types, project, priorities, epic, etc), and the ability to have reports like velocity and burndown charts.

Cons

It is a very small thing, but it would be nice if we could adjust the color scheme of both things like labels beyond the default options, as well as adjust the overall interface colors.

Pros

It is extremely easy to use. Quick to setup and understand. VERY cost effective! The team behind Shortcut delivers new and exciting functionality often that really makes a difference.

Cons

I have not idea to be honest. There are really no bad parts of Shortcut for what it is doing! Nice integrations and easy to use, not really something you can dislike.

Pros

I think the best part of Clubhouse is the robust API that can allow a dev team to add or complement to the existing platform. Clubhouse seems designed for teams focusing on a product or a small portfolio of similar products or complimentary features. It does not seem designed for a consulting or agency style development shop.

Cons

Clubhouse is lacking in a number of areas that should be expected features in agile project management software. Completion dates are buried, no project budgeting or hourly rates, no invoicing or adding expenses, time tracking, resource management, personal task lists, custom fields, dependencies. It also seemed overwhelming to get set up and running.

Pros

Shortcut is easy to use but very powerful, and has a clean, intuitive interface. It offers a wide range of features, including project planning, task management, and collaboration tools. The software integrates well with other tools, such as Slack.

Cons

The per-user price is a bit steep if you need access to all of Shortcut's features.

Pros

The biggest win for me personally in the switch to Clubhouse was simply having a nice user interface to look at when dealing with tickets.

Cons

The only issue I've had so far has been that I'm not always aware when a ticket has been reviewed. As a customer success manager, I file ticket reports and sometimes they get closed without my being alerted. We've attempted to solve this with a slack integration but I'm not sure that it's working as expected.

Also, it would be nice if they didn't use markdown when you uploaded an image to a ticket comment.

Pros

Great tool for managing the team's tasks and it's especially good for teams working with Scrum.
It offers a lot of customizability, thus, you can change it to tailor your needs.

Cons

The learning curve for someone who never worked with it can be steep at the beginning. But after learning the basics it gets easy.

Pros

Shortcut feels very lightweight and fast compared to some more popular alternatives like Jira. It satisfies our needs for product development tracking (but not discovery) very well. Writing stories, attaching information is easy and they intuitively turn into previews. The reporting function looks very comprehensive and powerful but we don't use it well enough. I also wished that we were using the engineering part better to integrate well with GitHub -- starting to try it out and it seems to work well.

Cons

1. The integrations of shortcut with other commonly used software by product managers are lacking. We use shortcut in conjunction with productboard (for discovery) and notion (for company-wide documentation). The integrations with these two are quite useless to be frank. We cannot push a feature from productboard to shortcut as a feature, only as an epic, and also can't link it to an existing epic? In comparison, the jira integration seems so powerful we wish we were using that sometimes. 2. For people who are not used to using shortcut, it definitely has a learning curve as it could contain a lot of information and customization. 3. Features related to prioritization have been massively improved (just by adding that priority level) but its still painfully manual in the kanban view. Why can't I auto-sort stories by priority levels and then finetune their relative position? When I have 20-30 stories in a column it is almost impossible to drag and drop in an efficient manner. 4. Maybe it's just us not doing a good enough job onboarding our devs, but none of them realized that the most relevant view to them is if they go to "Stories" and then use a "Space" to filter down to the current iteration and team. I was abhorred to learn that they were mostly looking at "everything" for a long long time.

Alternatives Considered

Pros

Easy to use, native, easy to build a work flow, convenient and understandable

Cons

I don’t really like the story search system

Pros

It is a safe tool to manage everything , define priorities and work properly.

Cons

I couldn't find any disadvantage for this software till now

Pros

Shortcut is a project management tool which is very easy to use and is suitable for agile teams. It also integrates with a lot of third-party tools, e.g. Slack, which works just fine and is helpful.

Cons

I didn't find any disadvantages in particular. However, the free plan is unfortunately (but unsurprisingly) quite limited.

Pros

Unlike other agile management platforms, Clubhouse is setup that you can get a lot of value from the simple Kanban board with the option to go deeper and track more in depth insights into the progress of your work.

We moved to Clubhouse from a setup of Trello with a ton of extensions to help manage the extra tracking we wanted to be doing, and I think the best analogy I can make is that Clubhouse is like Trello on steroids. But in saying that, it's far simpler and more effective than other bloated tracking software like Jira or Pivotal Tracker - which in my opinion try to please the managers who want a lot of fancy yet ultimately meaningless metrics at the expense of user experience for the development team who ultimately has to spend time keeping it up to date.

The GitHub integration which automatically moves cards as they progress through pull requests is a great example of how Clubhouse has considered that the development team is ultimately the user of the platform, and should be designed around getting them to use it effectively rather than bloating it for the sake of what management think looks good.

Cons

There isn't anything major that I would complain about, but there are some improvements like showing epic burn down charts by points instead of the number of stories that I've asked for a few times but haven't been implemented.

The reporting functionality also has a few bugs, but nothing major that stops it from being valuable.

Pros

As a solely Kanban tool it's really useful, but the different tags features (labels, projects, milestones) help to turn it more useful when working in a SCRUM process. I think it's the most complete kanban board that I tried, with nice points assignment for the stories, filters and search that work well. Integration with github also works very well, allowing to integrate PRs and commits with the stories.

Cons

I miss some feature like editing content as Notion offers, but still I think the purpose of this tool is different.

Pros

Epics, millestones, projects, tags, workflow and reports are awesome!! The plataform is very intuitive and make understanding easy. The atualizantions aways come with great news and features

Cons

My team is not from the technology business so some features doesnt make sense to us. My team speak portuguese, so the language sometime is an difficult point for some. Losing the story's interactions history makes my team use the tags to identify the sprints.

Pros

Does what we need it to do - create bug tickets

Cons

Not easy to filter, find or sort. Maybe I just don't know how to use the features, and I know I use them in a completely different fashion than Engineering does (we create tickets, they execute them), but each time someone says "just filter and find", I have no idea and can't figure it out. I also hear from their team about how hard it is to do what they need to do with the tickets once we create them. Not user friendly for sorting or tagging for projects.

Pros

Its interface is super fast compared to tools like Jira. I find the platform extremely easy to use and configure.

Cons

The interface has changed recently and at times that can be jarring. But I have no major complaints.

Alternatives Considered

Reasons for Choosing Shortcut

Switched From

Reasons for Switching to Shortcut

Pros

Shortcut is easy to jump in, set up, and use right away. I also like the ticket creation modal as it's all in one screen and there's no scrolling.

Cons

The beauty of it - it's simplicity - can also be its downfall. It doesn't offer as much customization as other competitors do - such as release management, custom fields, complex workflows, etc.

Pros

The ability to create epics and cards at a basic level is good enough for most use cases. However, Shortcut also offers many more features such as teams, projects, iterations, and many more making this tool useful for so many people.

The first thing I do when opening my work laptop is go to my Shortcut dashboard. I look over all of myself and my teams different tasks and track their progress. As well as give myself action items by assigning myself a card. This in result boots my productivity tremendously.

Cons

Has a little bit of a learning curve due to the amount of features and customization it offers. Don’t feel guilty by not using it to its full potential because there is a lot to unpack.

Pros

Ease of use, clear visualization, integration with other tools e.g. Slack and Bitbucket/Github.

Cons

I'm very happy with this software. I don't really have any cons. It would be nice if it were completely free, but it is valuable to me either way.

Pros

This product is simple and easy to use! The features Shortcut offers are intuitive. It is very easy to filter tasks or bugs and all the data looks very organized. Each task/bug story is very easy to drag and drop to a new workflow state, and you can see every workflow state and their stories at once which makes it very easy to assess the status of a project and see what features and bugs still need to be completed. It is also easy to filter stories by project or user, tag other users in a story, and link stories together in the order they need to be completed.

Cons

We just us this software internally. It would be cool if we could use this externally with our clients as well, and be able to hide certain workflow states or story comments from them, and/or hide client comments from the devs and let the project manager interface between the devs and clients.

Pros

Shortcut works very well for simple agile management and task tracking. Its very easy to collaborate in real time. Its very simple to use compared to other tools, though somewhat less feature rich than competitors.
Its much less developer centric than some competitors which makes it more approachable for non-technical contributors (product managers, support staff, business analysts, etc).

Cons

It has very few integrations overall compared to JIRA and is much less automated as a result. This can put more work on developers to maintain the cards than they would in competitor's products. Search is also not great which can make it hard to lookup tickets and can cause duplicates / confusion when people can't find the original ticket.

Pros

Flexibility and ease of the software - Clubhouse is extremely easy to learn and provides the ability to mold the software and functionality to your team's workflows.
Additionally, the Clubhouse team is continuously adding new integration and features that are best practice for most modern and agile product & tech teams.

Cons

Not necessarily a specific con to Clubhouse but in general for all project management tools. Given the need for detailed requirements, it is necessary to write a lot of content on tickets. As such, the mobile experience is not on part with the browser desktop experience. That being said, I tend to create shell tickets on the mobile app or mobile view, then complete the tickets on a desktop when I have full functionality and familiarity.

Pros

I’ve used more complex software for ticket management and simpler tools, and Shortcut is the right balance of features, cost and ease of use.

Cons

Shortcut recently added Teams to their system which doesn’t work well with our workflow.

Alternatives Considered

Pros

- Ease of use
- The UI is easy to navigate
- Perfect for our team structure

Cons

Have only ever run into a few minor issues:

1. Setting up the backlog of our stories to prioritize
- Solution: If you have a ticket that you would like to appear in the backlog. Set the owner as yourself(Product Manager) and set the state to Unscheduled. And we also set up the filters for the backlog to display tickets that have a PM as the owner and are unscheduled.

2. Estimate section of ticket creation - would attribute one point to one day of work, but not having the ability to set half a day of work because there is no 0.5 option

3. When copying plain text from a word file and pasting it into a ticket, I would like it to also appear as plain text

Pros

I like the visuals, the ease-of-use, everything is pretty intuitive even the first time you're using it. It's been a couple of years since my team started using it, and it works very well for us.

Cons

The name change recently forced us to adapt a lot of our automation regarding the app, but the reason for it was understandable.

Pros

Slight learning curve when setting everything up but very easy & convenient to use afterwards

Cons

I often receive numerous files (ex. images) & links to mocks from our design team. It would be nice to have a more organized section that holds all attachments instead of them all being listed in the comments