---
description: Review of Zapier Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zapier | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Zapier

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> Zapier is an AI orchestration platform designed to automate workflows, agents, and apps across a wide range of applications. It supports businesses of various sizes, assisting teams in areas such as marketing, sales, IT, HR, and customer support to enhance their operations through automation.&#10;&#10;The platform includes AI automation tools such as AI Workflows, which integrate artificial intelligence with everyday apps. AI Agents allow for the creation of custom assistants that operate across different technology stacks. AI Chatbots provide instant responses to customer inquiries. Other features include Tables for centralized data management, Interfaces for building custom frontend experiences without coding, and Canvas for designing multi-step workflows with logic branches and AI processing.&#10;&#10;Zapier ensures enterprise-grade security with compliance to SOC 2 and SOC 3 standards, GDPR and CCPA regulations, and high execution reliability. It offers role-based permissions that align with organizational structures, visibility into automation activities, and single sign-on capabilities with SAML-based authentication. Users can oversee and manage AI usage within their organization while maintaining control over all AI interactions.
> 
> Verdict: Rated **4.7/5** by 3051 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3051 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zapier
- **Location**: San Francisco, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$29.99
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Application Management
- Business Process Automation
- CRM
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Dashboard
- Data Import/Export
- Data Integration
- Data Management
- Data Security
- Database Support
- Deployment Management
- Drag & Drop
- ERP integration

## Integrations (126 total)

- 123FormBuilder
- AWeber
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Airtable
- Alchemer
- Asana
- Basecamp
- BigCommerce
- Bitbucket
- Box
- Brevo
- Buffer
- Calendly

... and 111 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [No Code Platforms](https://www.softwareadvice.co.nz/directory/4404/no-code-platform/software)

## Related Categories

- [No Code Platforms](https://www.softwareadvice.co.nz/directory/4404/no-code-platform/software)
- [Low Code Development Platforms](https://www.softwareadvice.co.nz/directory/4382/low-code-development/software)
- [Cloud Integration Software](https://www.softwareadvice.co.nz/directory/4676/cloud-management/software)
- [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software)
- [Business Process Management Software](https://www.softwareadvice.co.nz/directory/4351/bpm/software)

## Alternatives

1. [viaSocket](https://www.softwareadvice.co.nz/software/520083/viaSocket) — 4.8/5 (647 reviews)
2. [monday.com](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (6040 reviews)
3. [Jira](https://www.softwareadvice.co.nz/software/4315/jira) — 4.4/5 (15378 reviews)
4. [Asana](https://www.softwareadvice.co.nz/software/5576/asana) — 4.5/5 (13578 reviews)
5. [Trello](https://www.softwareadvice.co.nz/software/430585/trello) — 4.5/5 (23537 reviews)

## Reviews

### "Zapier saves time" — 4.0/5

> **Lucas** | *22 May 2026* | Design | Recommendation rating: 8.0/10
> 
> **Pros**: Zapier's dead easy to pick up, I've helped a fair few mates get their automations off the ground, simple ones and the gnarly multi-step kind too.
> 
> **Cons**: Hiccups do pop up here and there but they're pretty quick to ping you, so you can jump on it before it snowballs. Speaking of pings tho, you gotta wrangle those notifs or your inbox turns into a war zone real quick.

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### "Superior but needs affordable tier plan" — 5.0/5

> **Ketmanto** | *11 December 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Zapier has been consistently helpful and revolutionary in integrating our WordPress website with Pipedrive (CRM). The process is straightforward, and the AI agents have been instrumental in helping us shape it.
> 
> **Cons**: In the market, Zapier is more expensive than its competitors. I recommend introducing a subscription tier tailored for freelancers and influencers, enabling users with simpler needs to access and benefit from its features.

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### "Still the best pipes for SaaS even in the world of AI" — 5.0/5

> **Andrew** | *15 May 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Wires places together, with minimal fuss. Automating at it's best, with the number of automations available.
> 
> **Cons**: Harder to do more dynamic processes without paying through the roof or the model not fitting my head. Some integrations are missing though

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### "I am glad this works go good" — 5.0/5

> **Keith** | *23 March 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: I’m happy the support team people are pretty good about answering emails quickly as I thought I would be stuck here till tomorrow. They have many drop down options for most things so they’re easy to use no matter how much of a non-computer person you are. I am shocked I did not have to write one line of code to get the google contacts synced. They list alot of applications.
> 
> **Cons**: I feel it’s way to expensive unless you’re using it for every possible thing in your life. Sometimes the french translation will not make any sense and it will be difficult to figure out where the correct button is to press. I am totally annoyed. I also hate it that some of the features such as the time delay feature do not automatically come with the software.
> 
> Prior to finding this software my sales tools were not communicating with each other and I had to do everything by hand. It brings my toggl timekeeping info into my cms so I don’t have to keep track of all these different dates. This is better than that other application I spent 5 hours on before I got frustrated and left it for this.

-----

### "Great alternative to repetitive workflows" — 4.0/5

> **Britany** | *13 March 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Many functions are very easy to use,  and it includes an enormous number of apps that are available to connect.
> 
> **Cons**: When zapier does updates it can sometimes get you turned around in their program until you get used to the new interface. Also some apps have very limited types of connections available
> 
> I was successfully able to automate many processes and connect multiple apps together using zapier including Gmail, Quickbase, Google Calendar, and QuickBooks

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/163639/zapier)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/163639/zapier> |
| en | <https://www.softwareadvice.com/cloud-management/zapier-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/163639/zapier> |
| en-GB | <https://www.softwareadvice.co.uk/software/163639/zapier> |
| en-IE | <https://www.softwareadvice.ie/software/163639/zapier> |
| en-NZ | <https://www.softwareadvice.co.nz/software/163639/zapier> |

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