--- description: Review of When I Work Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: When I Work | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Absence Management Software](/directory/4774/absence-management-software/software) > [When I Work](/software/161998/when-i-work) # When I Work Canonical: https://www.softwareadvice.co.nz/software/161998/when-i-work Page: 1 / 53\ Next: [Next page](https://www.softwareadvice.co.nz/software/161998/when-i-work?page=2) > When I Work is an employee scheduling and time tracking solution that helps businesses streamline shift management and enhance workforce productivity. Through its intuitive interface and robust features, this software streamlines scheduling processes, tracks attendance and facilitates seamless communication among team members across various industries. When I Work provides a range of essential features to optimize employee scheduling and time tracking. It allows users to create and share work schedules, ensuring efficient shift management. It helps transform any device into a time clock to monitor attendance, breaks and time-off accurately. Additionally, it facilitates team messaging to promote communication among team members without the need to exchange personal phone numbers, enhancing coordination and collaboration.  When I Work software offers mobile applications for users to access scheduling and time tracking functions on both desktop and mobile devices, ensuring convenience and flexibility for all users. The platform enables shift confirmation and management by allowing employees to confirm shifts and monitor shift swaps and drops in real-time, ensuring efficient shift coverage. Additionally, labor forecasting tools support effective management of labor budgets, contributing to cost optimization and operational efficiency. When I Work offers full-service payroll software as part of its comprehensive suite of workforce management solutions. It is designed to streamline payroll processes, making it easier for businesses to manage and execute payroll tasks accurately and efficiently. By integrating full-service payroll software into their operations, organizations can simplify payroll administration and ensure compliance with tax regulations and labor laws. This feature eliminates the need for manual calculations and reduces the risk of errors in payroll processing. Additionally, its payroll tool automates tasks such as tax calculations, deductions, direct deposits and more.  When I Work offers a time clock feature that streamlines time tracking for employees. The time clock feature allows employees to clock in and out using any device, whether it's a computer, tablet, or smartphone. It ensures that employees can easily record their hours worked, breaks taken, and time off, enhancing accuracy in time tracking. Additionally, it facilitates real-time monitoring of employee attendance and provides managers with insights into labor costs and workforce productivity.  Employees can view upcoming shifts, breaks and time-off requests within the time clock interface, providing them with easy access to their work schedules. Additionally, the time clock feature supports geofencing capabilities, allowing businesses to set location-based restrictions for clocking in and out, ensuring that employees are physically present at the designated work site when recording their time. When I Work allows integration with various third-party applications such as Gusto, QuickBooks and ADP, catering to businesses of various scales. Pricing is structured on a monthly basis and the platform provides assistance through online tutorials, written resources and a ticketing system for support. > > Verdict: Rated **4.5/5** by 1291 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1291 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: When I Work - **Location**: Minneapolis, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$2.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Single location plans start at $3 per user per month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Ireland, Netherlands, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Attendance Management - Attendance Tracking - Automated Scheduling - Automatic Time Capture - Availability Management - Billable & Non-Billable Hours - Budgeting/Forecasting - Calendar Management - Calendar Sync - Class Scheduling - Client Database ## Integrations (23 total) - 321Forms - ADP Workforce Now - Access PeopleHR - Crew - GoCo - Google Calendar - Google Workspace - Gusto - Gusto - Meta for Business - Mindbody - OnPay - PayPal - Paychex Flex - QuickBooks Online ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Absence Management Software](https://www.softwareadvice.co.nz/directory/4774/absence-management-software/software) ## Related Categories - [Absence Management Software](https://www.softwareadvice.co.nz/directory/4774/absence-management-software/software) - [Employee Monitoring Software](https://www.softwareadvice.co.nz/directory/4593/employee-monitoring/software) - [Restaurant Management Software](https://www.softwareadvice.co.nz/directory/2165/restaurant-management/software) - [Attendance Tracking Software](https://www.softwareadvice.co.nz/directory/404/time-attendance/software) - [Employee Vacation & PTO Tracking Software](https://www.softwareadvice.co.nz/directory/1892/vacation-tracking/software) ## Alternatives 1. 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For example, the ability for employees to swap shifts directly in the app and for managers to validate quickly significantly reduces operational friction and improves efficiency. > > **Cons**: What I liked least about When I Work is that it can feel limited when you need more advanced features or deeper customization. For example, reporting and integrations are not as developed as in more complex systems, which can be a constraint in structured environments. Also, notifications can sometimes become overwhelming or missed depending on usage. ----- ### "When I Work just works" — 5.0/5 > **Dale** | *28 April 2026* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Templates are amazing. Shift templates, job templates, etc. I also like the drag and drop and copy for shifts. I like the reports that we can download for time tracking. > > **Cons**: You can't schedule into the next day. When scheduling, you can only schedule until midnight. It would be nice to be able to schedule from like 10:00pm to 6:00am or similar. > > My experience has been great with dealing with support. They're quick to respond and want to help. The software is very easy and straight forward to use. ----- ### "When I Work is great\!" — 5.0/5 > **Mikaela** | *25 March 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: I love how straightforward it is to use. I don’t have to think much when using it and I love that\! It’s great\! > > **Cons**: I have experienced too many issues with When I Work. I think it is a great platform that operates smoothly. > > I’ve had a pleasant experience with When I Work. I love how easy it is to use. Everything is easy to access\! ----- ### "Great for Time Tracking and Business Internal Communication." — 5.0/5 > **Stenie** | *9 March 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: When I work is great for time tracking, team communication, and saving time on scheduling. Plus, you can make your business schedule ahead of time, and with its calendar and appointment options, employees can swap their schedule as well. > > **Cons**: N/A, no issues. It was easy to use, and definitely a value for money. The app is simple with immediate text/email notification. > > It helps to track attendance and can be linked/synced to the business payroll (I used When I work and send the attendance ( work hours info) straight to QuickBooks for payroll—readily available customer support. ----- ### "When I Work at Animal Care Center" — 4.0/5 > **Ed** | *16 March 2026* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: The reporting is quick and Easy, Notifications and reminders are customizable by user, It is very easy to use once you learn, Great value for the price, I appreciated the Time and PTO tracking. > > **Cons**: Not super intuitive. Have to look for where things are located. I wish I could have found a tutorial to help navigate. But reaching someone for support was easy > > We have been using it for a couple months now. It seems to work well and satisfies our needs. I definitely save time doing payroll sheets at the end of the pay period. The employees like the ease of clocking on from their phone, i like the ability to set the parameters that require them to be on site or remote by employee ----- Page: 1 / 53\ Next: [Next page](https://www.softwareadvice.co.nz/software/161998/when-i-work?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/161998/when-i-work) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data