--- description: Review of When I Work Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: When I Work | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Absence Management Software](/directory/4774/absence-management-software/software) > [When I Work](/software/161998/when-i-work) # When I Work Canonical: https://www.softwareadvice.co.nz/software/161998/when-i-work Page: 1 / 53\ Next: [Next page](https://www.softwareadvice.co.nz/software/161998/when-i-work?page=2) > When I Work is an employee scheduling and time tracking solution that helps businesses streamline shift management and enhance workforce productivity. Through its intuitive interface and robust features, this software streamlines scheduling processes, tracks attendance and facilitates seamless communication among team members across various industries. When I Work provides a range of essential features to optimize employee scheduling and time tracking. It allows users to create and share work schedules, ensuring efficient shift management. It helps transform any device into a time clock to monitor attendance, breaks and time-off accurately. Additionally, it facilitates team messaging to promote communication among team members without the need to exchange personal phone numbers, enhancing coordination and collaboration.  When I Work software offers mobile applications for users to access scheduling and time tracking functions on both desktop and mobile devices, ensuring convenience and flexibility for all users. The platform enables shift confirmation and management by allowing employees to confirm shifts and monitor shift swaps and drops in real-time, ensuring efficient shift coverage. Additionally, labor forecasting tools support effective management of labor budgets, contributing to cost optimization and operational efficiency. When I Work offers full-service payroll software as part of its comprehensive suite of workforce management solutions. It is designed to streamline payroll processes, making it easier for businesses to manage and execute payroll tasks accurately and efficiently. By integrating full-service payroll software into their operations, organizations can simplify payroll administration and ensure compliance with tax regulations and labor laws. This feature eliminates the need for manual calculations and reduces the risk of errors in payroll processing. Additionally, its payroll tool automates tasks such as tax calculations, deductions, direct deposits and more.  When I Work offers a time clock feature that streamlines time tracking for employees. The time clock feature allows employees to clock in and out using any device, whether it's a computer, tablet, or smartphone. It ensures that employees can easily record their hours worked, breaks taken, and time off, enhancing accuracy in time tracking. Additionally, it facilitates real-time monitoring of employee attendance and provides managers with insights into labor costs and workforce productivity.  Employees can view upcoming shifts, breaks and time-off requests within the time clock interface, providing them with easy access to their work schedules. Additionally, the time clock feature supports geofencing capabilities, allowing businesses to set location-based restrictions for clocking in and out, ensuring that employees are physically present at the designated work site when recording their time. When I Work allows integration with various third-party applications such as Gusto, QuickBooks and ADP, catering to businesses of various scales. Pricing is structured on a monthly basis and the platform provides assistance through online tutorials, written resources and a ticketing system for support. > > Verdict: Rated **4.5/5** by 1300 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1300 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: When I Work - **Location**: Minneapolis, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$2.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Single location plans start at $3 per user per month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Ireland, Netherlands, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Attendance Management - Attendance Tracking - Automated Scheduling - Automatic Time Capture - Availability Management - Billable & Non-Billable Hours - Budgeting/Forecasting - Calendar Management - Calendar Sync - Class Scheduling - Client Database ## Integrations (19 total) - 321Forms - Access PeopleHR - Crew - GoCo - Google Calendar - Google Workspace - Gusto - Gusto - Meta for Business - OnPay - PayPal - Paychex - QuickBooks Online - QuickBooks Online Advanced - Rippling ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Absence Management Software](https://www.softwareadvice.co.nz/directory/4774/absence-management-software/software) ## Related Categories - [Absence Management Software](https://www.softwareadvice.co.nz/directory/4774/absence-management-software/software) - [Employee Monitoring Software](https://www.softwareadvice.co.nz/directory/4593/employee-monitoring/software) - [Restaurant Management Software](https://www.softwareadvice.co.nz/directory/2165/restaurant-management/software) - [Attendance Tracking Software](https://www.softwareadvice.co.nz/directory/404/time-attendance/software) - [Employee Vacation & PTO Tracking Software](https://www.softwareadvice.co.nz/directory/1892/vacation-tracking/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5317 reviews) 2. [BambooHR](https://www.softwareadvice.co.nz/software/27196/bamboohr-payroll) — 4.6/5 (3644 reviews) 3. [Rippling](https://www.softwareadvice.co.nz/software/410674/rippling) — 4.9/5 (4883 reviews) 4. [Paycom](https://www.softwareadvice.co.nz/software/32588/paycom) — 4.4/5 (1400 reviews) 5. [RUN Powered by ADP](https://www.softwareadvice.co.nz/software/422321/run-powered-by-adp) — 4.6/5 (1566 reviews) ## Reviews ### "Updated When I Work Review" — 5.0/5 > **Terry** | *26 August 2026* | Publishing | Recommendation rating: 10.0/10 > > **Pros**: I like the flexibility of the platform. You can flex up or down on a monthly basis depending upon headcount. > > **Cons**: The chat/texting feature. It still does not allow you the option to only communicate with one employee. > > Overall I would still give the platform a solid 5 stars based on the cost and user interface, as well as the admin for the app. ----- ### "When I Work just works" — 5.0/5 > **Dale** | *28 April 2026* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Templates are amazing. Shift templates, job templates, etc. I also like the drag and drop and copy for shifts. I like the reports that we can download for time tracking. > > **Cons**: You can't schedule into the next day. When scheduling, you can only schedule until midnight. It would be nice to be able to schedule from like 10:00pm to 6:00am or similar. > > My experience has been great with dealing with support. They're quick to respond and want to help. The software is very easy and straight forward to use. ----- ### "Convenient" — 5.0/5 > **Anonymous User** | *23 July 2026* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: Very straightforward and easy to work with. Easy to understand steps and can be very helpful if worked with. > > **Cons**: I think I love using it it is very convenient Overall I have no problem using it. It is pretty good > > Very straightforward and easy to work with. Easy to understand steps and can be very helpful if worked with. ----- ### "Feature-Heavy, Not User-Friendly" — 3.0/5 > **Kaleb** | *30 April 2026* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: When I Work has very accurate geofencing that allowed our team to track employee arrivals, departures, and location. > > **Cons**: There are many opportunities to get stalled in a simple workflow. For example, clicking "Confirm Shift", and then indicating you've arrived for work and then confirming that requires a lot of clicks through various screens to actually show that you're clocked in. When you're in a rush or have a slower connection, clicking one button would be much more helpful, rather than multiple layers of confirmation. > > When I Work is very feature-heavy, but not always user-friendly. It has a prolific verification and notification layer, and I was constantly receiving updates and notifications about the slightest changes in my shifts and schedule. ----- ### "Great time tracking app." — 4.0/5 > **ryan** | *28 June 2026* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: I liked most that it was easy to schedule, publish, and email multiple employees. I could make changes to the schedule as needed. I thought it was great for clocking employees in and out for the day. > > **Cons**: The only negative that I have encountered is with minor glitches when updating as schedule. On occasion I would have to do this multiple times until it updated. > > Overall it was very user friendly. It has been one of the best applications I have used to keep track of time and schedules for multiple employees. ----- Page: 1 / 53\ Next: [Next page](https://www.softwareadvice.co.nz/software/161998/when-i-work?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/161998/when-i-work) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data