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About TriNet Zenefits
Zenefits is an all-encompassing HR SaaS platform designed specifically for small to midsize businesses. The Zenefits People Platform includes a robust offering spanning HR, Benefits, Payroll, Well-being and Performance apps that combines with advisory services and tightly integrated partner apps to radically simplify HR administration.
Zenefits offers three pricing packages (Essentials, Growth, and Zen) tailored to SMBs of any size.
TriNet Zenefits pricing
TriNet Zenefits has a free version and offers a free trial. TriNet Zenefits paid version starts at US$8.00/month.
Starting Price:
US$8.00/month
Free Version:
Yes
Free trial:
Yes
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TriNet Zenefits Reviews
Feature rating
5 reviews of 822
View all reviews
Shae
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
3
5
Reviewed on 16/08/2019
Seamless low-cost solution for small to mid-sized companies that kills busy work
-Paperless onboarding/offboarding to support a remote workforce -Integrations with existing ATS, removing the needs for duplicate data entry -Digital document storage, allowing us to digitize all employee files. No more paper! -Time off tracking: Automatic rating to managers for review and approval of all time off requests while keeping the HR team aware of team schedules. Transparent reporting to have conversations with employees regarding the time off trends (% of unplanned versus planned time off). Time off solution also supports Prop 206 mandated sick leave. -Health insurance platform that allows for the execution of open enrollment, qualifying life events and new hire enrollments for all lines of coverage (med, dent, vision, life and disability). HSA app built in to allow employees to review available balances and submit out of pocket expenses. -ACA compliance: Built into existing subscription model that allows for ACA reporting, submission to IRS and 1094/1095 creation without the need for an accountant or an expensive solution. -Business intelligence: Real-time standard and customized reporting. I use this solution heavily as a federal contractor to execute our annual affirmative action reporting.
Pros
With a solution like Zenefits, I have managed to reduce the HR budget year-over-year while going 100% paperless. The integration with our applicant tracking system allows me to push data seamlessly from my mobile device directly to Zenefits to extend an offer, wherever, whenever. I am no longer chained to the constraints of my desk, which is critical for an HR team of one. Easily the most comprehensive solution in the market (at this price point) that addresses onboarding/offboarding, automated and customized email triggers to employees, time and attendance, insurance, aca compliance, reporting (standard and custom) and a multitude of integrations. Since becoming a client over 2 years ago, I have gone to market year-over-year, and haven't found a solution that is comparable. Zenefits kills the busy work and allows me to dedicate time to our employees and driving meaningful initiatives, restructuring the experience with HR to being a partnership versus an administrative burden.
Cons
I would love it if the custom email triggers were built out with greater functionality. Right now I highly utilize this tool but I see the opportunity for additional growth. The site should have a support number listed in the event of an outage. Right now you can only access support if you are logged into the dashboard.
Reasons for Switching to TriNet Zenefits
Best product year-over-year when I go to market. Best in terms of price point and capabilities.
Amanda
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4
4
Reviewed on 4/09/2023
Our HR functions are centralized at Zenefits
Payroll, new hire paperwork, paid time off, and benefits administration are just some of the fundamental HR features managed by Zenefits. We may be a small group, but we're responsible for the same number of procedures as a large company. It's fantastic to have a system in place that keeps everything coordinated without requiring us to constantly monitor, update, calculate, and email each other.
Pros
If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a superb all-in-one solution. When effectively implemented, Zenefits is all an organization needs to manage its workforce.
Cons
Customers who have questions for their broker must use the built-in "help" function rather than get in touch with an individual directly. The current state of available learning management technologies and straightforward guidelines leaves much to be desired.
David
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
1
3
Reviewed on 16/02/2021
Great Sales Department but not backed up by Service or Software
I love the onboarding and sales process. Every person I talk with at Zenefits is pleasant and understanding. Whoever is in charge of the software development and customer service systems should be fired. In order to get a question answered one has to submit to a complex matrix of categories and subjects. I rarely could find the particular category that I needed.
Tax Services are a joke. I just received an email on Feb 16 2021 for a quick question that I had on May 7th of 2020. If you have any need for any changes that require a human, find a different way.
Pros
Timekeeping is accurate. The time-off request and approval process works great. Like the PTO Calendar. Every task could be performed even if some were clunky.
Cons
Navigation is not intuitive and few improvements over 2 years. There were bugs when working with state taxes (for WA). Claimed integration with Quickbooks Desktop is flat out lies. Integration with Quickbooks Online is weak at best. DON'T TRUST Zenefits to make changes to your payroll tax filings. Will take 6+ months to get a response.
joy
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
1
5
Reviewed on 21/01/2024
Great for small HR department
My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload their I-9 verification docs and all I have to do is cross verify the documents on their first day. So streamlined and private - for both employee and HR.
The streamlined all-in-one features of Zenefits allowed us to drop outside consultants and service providers. It also significantly reduced internal hours spent on HR data entry and overall employee HR management. This was a huge ROI in terms of the money and time we saved.
Pros
Zenefits streamlined and Simplified our HR! As the only HR person, Zenefits allows me to support all of our employees as if they had an entire HR department at their disposal. The online portal streamlines my HR management and provides the employees with 24 hour access to HR info. Zenefits provides EVERYTHING we need in one intuitive online portal... it handles the entire employee lifespan - from offer letters, hiring, onboarding, payroll, benefits administration, and termination.
Cons
Little to no phone support available for user issues. Online live chat and email are main access to customer support. Can be frustrating when you're in a time sensitive pinch.
Alternatives Considered
RipplingReasons for Choosing TriNet Zenefits
We wanted an upgrade to our online portal for employees and their overall user experience and access to info. It also really helps streamline workflow and increase efficiency for a small HR department.Reasons for Switching to TriNet Zenefits
Zenefits price was much more affordable than others!
Alan
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4
4
Reviewed on 30/09/2023
TriNet simplifies employee benefits, money, and policies
Trinet handles the tedious administrative tasks that arise. They're quite competent, and having a single, dedicated agent has simplified our interactions with them.
Pros
Paychecks, tax documents, insurance information, spending accounts, and corporate policies are all conveniently housed in one location thanks to TriNet.
Cons
When using my own device, I don't see the need to log in every day, therefore there may be room for improvement in settings like this. I realize this may be a matter of corporate policy, however it has been brought up in previous evaluations.
