---
description: Review of Whisbi Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Whisbi | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [CRM Software for Startups](/directory/3235/startup/software) > [Whisbi](/software/161194/whisbi)

# Whisbi

Canonical: https://www.softwareadvice.co.nz/software/161194/whisbi

> Whisbi is a cloud-based customer service and support solution designed for customers of multiple sizes. It offers real-time video communication, co-browsing and web chat features to customers. The solution allows users to embed a call-to-action button on the company's website. Clicking the button initiates real-time video communication between customers and the service representative. At the end of the communication, the customers can share experiences regarding their purchases on social media. Users can also embed the live chat feature on their website to address customer queries more efficiently.


Whisbi offers a reporting feature to track customer activity from the start to gain information in order to make more informed decisions about customer support and marketing activities. The conversational Chabot feature helps companies engage with leads and convert these leads into customers. Support is provided via knowledge base.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Overall Quality**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use |  | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features |  | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: Whisbi Technologies
- **Founded**: 2009

## Commercial Context

- **Pricing Details**: Contact us. Whisbi provides tailored solutions for various industries.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Brazil, Canada, Germany, Mexico, Spain, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Audience Targeting
- Call Tracking
- Chat/Messaging
- Chatbot
- Communication Management
- Customer Experience Management
- Customisable Branding
- Dashboard
- Feedback Management
- Group Messaging
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Nurturing
- Lead Qualification
- Live Chat
- Multi-Channel Communication

## Integrations (2 total)

- Adobe Campaign
- Google Analytics 360

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software for Startups](https://www.softwareadvice.co.nz/directory/3235/startup/software)

## Related Categories

- [CRM Software for Startups](https://www.softwareadvice.co.nz/directory/3235/startup/software)
- [Gaming and Casino CRM Software](https://www.softwareadvice.co.nz/directory/340/gaming-casino-crm/software)
- [Mortgage CRM Software](https://www.softwareadvice.co.nz/directory/345/mortgage-crm/software)
- [CRM Software for Hotels](https://www.softwareadvice.co.nz/directory/339/hospitality-hotel-resort-crm/software)
- [Predictive Lead Scoring Software](https://www.softwareadvice.co.nz/directory/3393/lead-scoring/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
3. [EngageBay CRM](https://www.softwareadvice.co.nz/software/83835/engagebay) — 4.7/5 (907 reviews)
4. [Salesforce Starter](https://www.softwareadvice.co.nz/software/82914/salesforceiq) — 4.4/5 (223 reviews)
5. [Thryv](https://www.softwareadvice.co.nz/software/66581/thryv) — 4.2/5 (505 reviews)

## Reviews

### "Great tool to increase online conversion. If you want or need more sales, that's the tool." — 5.0/5

> **Alex** | *30 October 2013*
> 
> **Pros**: Mutidevice and no plugins or software needed.
> 
> **Cons**: You will need a webcam :)
> 
> Video increase user engagement

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/161194/whisbi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/whisbi-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/161194/whisbi> |
| en-GB | <https://www.softwareadvice.co.uk/software/161194/whisbi> |
| en-IE | <https://www.softwareadvice.ie/software/161194/whisbi> |
| en-NZ | <https://www.softwareadvice.co.nz/software/161194/whisbi> |

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