---
description: Review of Tripleseat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Tripleseat | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Tripleseat

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> Tripleseat is an event management platform designed for restaurants and unique venues. It helps hospitality businesses, including restaurants, bars, nightclubs, hotels, catering companies, breweries, and wineries streamline the event booking and planning process.&#10;&#10;Tripleseat offers features to help businesses capture, manage, and convert event leads. It provides a centralized lead dashboard, automated lead responses, and detailed lead analytics. The platform also includes online booking calendars, event management tools, automated document creation, and 3D venue visualizations to enhance productivity and deliver a streamlined event planning experience.&#10;&#10;To support data-driven decision making, Tripleseat features a real-time data dashboard, lead and sales reporting, customer relationship management data, and custom reporting capabilities. These analytics tools give hospitality businesses the insights needed to refine marketing strategies, optimize sales processes, and deliver exceptional event experiences that drive repeat business and increased revenue.
> 
> Verdict: Rated **4.7/5** by 576 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 576 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tripleseat
- **Location**: Concord, US
- **Founded**: 2008

## Commercial Context

- **Pricing Details**: Contact Tripleseat for full pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- 2D/3D Designing
- 360-Site Stream
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Attendance Management
- Attendee Management
- Attendee Tracking
- Audience Engagement
- Automated Scheduling
- Availability Indicator
- Availability Management
- Banquet Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Budget Management
- Calendar Management

## Integrations (30 total)

- Constant Contact
- Cvent Event Management
- DoorDash for Merchants
- Event Staff App
- EventUp Planner
- Fiserv
- Fishbowl
- Galley
- GoTab POS
- Google Calendar
- Kenect
- Maestro
- Meta for Business
- Mews
- Microsoft Outlook

... and 15 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Ticketing Systems](https://www.softwareadvice.co.nz/directory/4641/ticketing/software)

## Related Categories

- [Ticketing Systems](https://www.softwareadvice.co.nz/directory/4641/ticketing/software)
- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)
- [Floor Plan Software](https://www.softwareadvice.co.nz/directory/4778/floor-plan-software/software)
- [Accounting Software](https://www.softwareadvice.co.nz/directory/4220/accounting/software)
- [Winery Management Software](https://www.softwareadvice.co.nz/directory/4212/winery/software)

## Alternatives

1. [Eventbrite](https://www.softwareadvice.co.nz/software/133924/eventgrid) — 4.6/5 (5830 reviews)
2. [Whova](https://www.softwareadvice.co.nz/software/159316/whova) — 4.8/5 (2492 reviews)
3. [monday AI Work Platform](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (6121 reviews)
4. [Cvent Event Management](https://www.softwareadvice.co.nz/software/99149/cvent-event-management) — 4.5/5 (1099 reviews)
5. [EventCreate](https://www.softwareadvice.co.nz/software/240674/eventcreate) — 4.9/5 (789 reviews)

## Reviews

### "Still learning new tricks\!" — 5.0/5

> **Mai** | *7 April 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: I actually think it possible, I like it even MORE now\!As a company we have started using the TripleSeat direct feature for delivery options and it too remains SO user friendly for both back end internal use and client facing UX.
> 
> **Cons**: The only challenge is that with Tripleseat direct, it only allows you to add additional items (like rentals, or unique aks) as "Special Requests" and I worry about the kitchen missing those items\!
> 
> The experience remains incredibly user friendly which is truly the best part about the platform. Not all clients are very tech savvy and sometimes, neither am I\! The ease of the different functionalities, especially the new use of TripleSeat direct has proven to be a truly fantastic feature\!

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### "Tripleseat Review" — 4.0/5

> **Cristina** | *13 May 2025* | Museums & Institutions | Recommendation rating: 5.0/10
> 
> **Pros**: Event profiles automatically updating with changes. Ease of use.
> 
> **Cons**: Cannot connect with other programs like Tessitura which is our accounting system.
> 
> Overall I enjoy using it. It was easy to learn and to teach others how to use.

-----

### "Tripleseat" — 4.0/5

> **Vanessa** | *13 January 2023* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: I love all the features it provides in organizing upcoming events and keeping them organized
> 
> **Cons**: It did take a bit of a curve to learn about all the features but once learned it was easy to use

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### "CRM I have dreamed about" — 5.0/5

> **Freddie** | *22 October 2025* | Hospitality | Recommendation rating: 3.0/10
> 
> **Pros**: Fantastic for prospecting and client management, really helping me developing business with key contacts but also to save new leads
> 
> **Cons**: If I have to say, just that everything i need to click, nothing is automated for example payments when a client paid, needs to be changed automatically.
> 
> Phenomenal, fantastic tool to really help people develop and grow business and clear tasks to be better salespeople

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### "Amazing platform" — 5.0/5

> **Brett** | *21 May 2025* | Museums & Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: So easy to use. They have thought of everything and then some. Everything I need is all in one place.
> 
> **Cons**: Sometimes emails can end up in a clients spam folder, if their company has a firewall. Other than that, nothing.
> 
> It makes quoting, customer communication, BEOs, invoicing and taking payments so easy\! I’d recommend to all planners at a venue.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/160939/tripleseat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/event-management/tripleseat-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/160939/tripleseat> |
| en-GB | <https://www.softwareadvice.co.uk/software/160939/tripleseat> |
| en-IE | <https://www.softwareadvice.ie/software/160939/tripleseat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/160939/tripleseat> |

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