---
description: Review of Tripleseat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Tripleseat | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Tripleseat

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> Tripleseat is an event management platform designed for restaurants and unique venues. It helps hospitality businesses, including restaurants, bars, nightclubs, hotels, catering companies, breweries, and wineries streamline the event booking and planning process.

Tripleseat offers features to help businesses capture, manage, and convert event leads. It provides a centralized lead dashboard, automated lead responses, and detailed lead analytics. The platform also includes online booking calendars, event management tools, automated document creation, and 3D venue visualizations to enhance productivity and deliver a streamlined event planning experience.

To support data-driven decision making, Tripleseat features a real-time data dashboard, lead and sales reporting, customer relationship management data, and custom reporting capabilities. These analytics tools give hospitality businesses the insights needed to refine marketing strategies, optimize sales processes, and deliver exceptional event experiences that drive repeat business and increased revenue.
> 
> Verdict: Rated **4.7/5** by 572 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 572 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tripleseat
- **Location**: Concord, US
- **Founded**: 2008

## Commercial Context

- **Pricing Details**: Contact Tripleseat for full pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- 2D/3D Designing
- 360-Site Stream
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Attendance Management
- Attendee Management
- Attendee Tracking
- Audience Engagement
- Automated Scheduling
- Availability Indicator
- Availability Management
- Banquet Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Budget Management
- Calendar Management

## Integrations (32 total)

- Constant Contact
- Cvent Event Management
- DoorDash for Merchants
- Event Staff App
- EventUp Planner
- Fiserv
- Fishbowl
- Fishbowl
- Galley
- GoTab POS
- Google Calendar
- Kenect
- Maestro
- Mailchimp
- Meta for Business

... and 17 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Ticketing Systems](https://www.softwareadvice.co.nz/directory/4641/ticketing/software)

## Related Categories

- [Ticketing Systems](https://www.softwareadvice.co.nz/directory/4641/ticketing/software)
- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)
- [Floor Plan Software](https://www.softwareadvice.co.nz/directory/4778/floor-plan-software/software)
- [Winery Management Software](https://www.softwareadvice.co.nz/directory/4212/winery/software)
- [Brewery Management Software](https://www.softwareadvice.co.nz/directory/4717/brewery/software)

## Alternatives

1. [Eventbrite](https://www.softwareadvice.co.nz/software/133924/eventgrid) — 4.6/5 (5748 reviews)
2. [Whova](https://www.softwareadvice.co.nz/software/159316/whova) — 4.8/5 (2423 reviews)
3. [EventCreate](https://www.softwareadvice.co.nz/software/240674/eventcreate) — 4.9/5 (776 reviews)
4. [monday.com](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (5726 reviews)
5. [Cvent Event Management](https://www.softwareadvice.co.nz/software/99149/cvent-event-management) — 4.5/5 (990 reviews)

## Reviews

### "Still learning new tricks\!" — 5.0/5

> **Mai** | *7 April 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: I actually think it possible, I like it even MORE now\!As a company we have started using the TripleSeat direct feature for delivery options and it too remains SO user friendly for both back end internal use and client facing UX.
> 
> **Cons**: The only challenge is that with Tripleseat direct, it only allows you to add additional items (like rentals, or unique aks) as "Special Requests" and I worry about the kitchen missing those items\!
> 
> The experience remains incredibly user friendly which is truly the best part about the platform. Not all clients are very tech savvy and sometimes, neither am I\! The ease of the different functionalities, especially the new use of TripleSeat direct has proven to be a truly fantastic feature\!

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### "Really great\!" — 5.0/5

> **Courtney** | *30 April 2025* | Civic & Social Organisation | Recommendation rating: 10.0/10
> 
> **Pros**: How easy it is to process payments and get contracts signed. I can complete a booking from initial enquiry to signed contract and paid deposit in one day.
> 
> **Cons**: The Timeline calendar view doesn’t function very well. Even when you select to view one week at a time it only shows you one day
> 
> Great customer service, easy to use and clean UI. Has a lot of features if you need but a lower priced subscription if you don’t need all the features.

-----

### "Tripleseat" — 4.0/5

> **Vanessa** | *13 January 2023* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: I love all the features it provides in organizing upcoming events and keeping them organized
> 
> **Cons**: It did take a bit of a curve to learn about all the features but once learned it was easy to use

-----

### "We love triple seat" — 5.0/5

> **Vanessa** | *25 April 2025* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: That’s it very user friendly and can use triple seat university for guidance.
> 
> **Cons**: Having to convert some report into a excel format and it’s not very cute lol
> 
> We have about 1 year with triple seat and it has been way much better then out other platforms witch was caterease it’s been so much better to use and it’s up to date and love it always having updates a new features.

-----

### "Tripleseat helps through great events a sell lots of beer\!" — 5.0/5

> **Danny** | *23 July 2025* | Restaurants | Recommendation rating: 3.0/10
> 
> **Pros**: Overall Tripleseat is great and works well if your venue has the need for a customizable event management platform. It helps with the whole event process from lead generation, managing the event itself, and the whole financial side from taking payments to reporting information.
> 
> **Cons**: The built in discussion (email) platform is a little clunky and can be difficult especially from a client perspective. It has improved over the years and more updates are planned to make it more like a traditional email platform.
> 
> Overall the platform is good if you need all that it offers. The customer support is good and the account managers are very helpful when you need higher level help.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/160939/tripleseat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/event-management/tripleseat-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/160939/tripleseat> |
| en-GB | <https://www.softwareadvice.co.uk/software/160939/tripleseat> |
| en-IE | <https://www.softwareadvice.ie/software/160939/tripleseat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/160939/tripleseat> |

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