Concept3D

Pros

Concept3D is a great mapping tool. It builds on top of the already recognizable Google Maps interface, yet allows clients like us to add specific renderings of our campus and detailed location info inside pin points.

Cons

The back end editor is a little cumbersome and confusing. But once you learn it, it's not bad. Plus, the customer service is excellent if you ever need assistance.

Pros

The ability to customize our map as new features get added around campus (new parking lots, attractions, etc.). Also, the capabilities of creating specific tours within our map for certain populations that visit our website.

Cons

CMS is somewhat of a learning curve to get used to and has a few quirks about it. Customization options can sometimes seem limited to more web savvy users who may want to add their own styles.

Pros

The Concept3D interactive map product is visually stunning and provides amazingly accurate representations of our campuses. It's a unique and attractive tool to help promote our university and to assist the thousands of visitors and new students who come to our campuses each year.

Overall, the map CMS is easy to use and requires minimal training for staff to use it to create map locations and events.

The ability to schedule events and locations and to share specific map location links have made the interactive map a valuable tool for advance promotion of campus events (sports, concerts, commencement, orientation, etc.), parking and construction projects.

Cons

There are a few CMS limitations that can be frustrating for map administrators, such as the inability to copy previously-created locations and to make multi-location edits, the lack of map snapping when drawing lines and polygons, and occasional issues when multiple administrators attempt to use the CMS simultaneously.

The Concept3D product is not an ideal solution for print map needs, especially for large campuses.

Using the Concept3D product for walking or driving directions is not as user-friendly or intuitive as Google Maps.

Pros

It's incredibly easy to use on the front and the back end. Has some great features and we really like how you can create multiple tours.

Cons

I admittedly am very pleased with this and I'm not sure what I like least.

Pros

The Concept3D illustrated interactive map offers a great mix of functionality and familiarity. Because it is built as an overlay on the Google Map platform, the Concept3D map is instantly familiar and easy to use. Its customization features enable us to present as much information as we want to enhance the user's experience — text, photos videos, panoramic images, tours, etc. Built-in editing tools are easy to use. And Concept3D customer support is always helpful. We also like the way the Google platform allows us to highlight locations that are not on our campus, such as the international locations of international development student projects in countries all over the world.

Cons

My only complaint is not about Concept3D, but about myself. With limited staff and lots of other responsibilities, I haven't had time to exploit all of the potential of this tool.

Pros

What we liked most about Concept3D is the ability to truly customize within their CMS. Adding in personal icons as well as the high-quality 360 panoramas to the map itself elevates the product to a higher functionality level. We also love the create a tour on the map feature, as this is something that multiple departments, like admissions, have wanted to create and utilize for potential students and events. We also love the 360 tour itself, as this is a fantastic way to showcase our campuses and bring a personal touch to who we are as a university to those not yet familiar.

Cons

We do not have many, if any, complaints. One thing we are looking forward to seeing expand would be the interface/control of the 360 tour. We love how it currently is designed, however small tweaks - such as a potential top bar for the logo and buttons, perhaps some extra control over CSS for some elements, and a bigger description box for each stop in the bottom right corner - would be great!

Pros

The UI of the CMS that powers Concept3D is very user-friendly, yet feature-filled. The system is frequently updated with new features, and unlikely many SaaS offerings, not every upgrade requires additional costs. Customer service has been great throughg our years with Concept3D, and I can definitely say the tool has only improved in that time. An eye for design pairs well with the solid functionality.

Cons

I had some issues with integrating embeds with my site in some situations, but working with my rep, it was determined it was an issue with a conflict with my CMS, and we found a solution to solve it. It is not the cheapest hit on my budget, but I can't argue that we don't get our money's worth.

Pros

I like how easy it is to update as an administrator and how stylish and modern it looks as a user.

Cons

We are having some issues with the PDF generator but the customer support team has been very helpful in addressing the problem and providing timely updates.

Pros

Ease of use for our digital users. Intuitive and mobile friendly.

Cons

There are some Admin UI items I'd love to see updated.

Pros

Concept3D's maps have been hugely beneficial for our end users to navigate their way around our campus. We've been able to use it to setup maps for special events, orientation, etc quickly. The backend CMS is so easy to use, our student interns have been able to really handle most of the administration of the map.

Cons

A lot of the features we'd like to explore implementing seem to have an extra cost, that was hidden. We've encountered a few little bugs that have forced us to rethink how we implement something to ensure a better user experience.

Pros

I really like how we can make our campus map more interactive, by embedding photos and videos, descriptions, making specialized tours of campus landmarks. The different layers and scheduling allow us to make specialized maps for specific events or purposes, without having to clutter up the main map with all of the options.

Cons

Right now, I just wish I could change the appearance of lines drawn on the map by more than color and width. I'd like to be able to do dashed and dotted lines, things of that nature. Sometimes it's a little confusing to work through all of the options, especially when you're not spending all day every day in the map.

Pros

Concept3D has met and exceeded our initial needs from launch, and they continue to meet those needs today through innovation and development of the platform to meet new challenges that emerge.

Their platform met our minimum requirements, as well as many of our "wants" including things like:

- High resolution, high-quality artwork to be used for a printed version
- API integrations
- Integration with other technologies on campus
- EPS/Vector
- Responsive
- Interactive photo/video
- Ability to easily update content and buildings
- Custom tours and hotspots
- Wayfinding
- 360 VR
- WCAG Accessibility
- Location sharing

Account management and support have been great to work with. Support is quick and they provide solid resolution to any given problem or challenge.

Cons

There have not been too many if any, cons to share to date. Concept3D has been a fantastic partner from the product, UI/UX (user and admin sides), accessibility, to support.

Pros

The ease of use, especially during set up was my favorite thing by far.
I appreciated that Concept3D had an icon library set up, that was helpful in setting up the layers we wanted on our map.
I also felt that the rendering done was beyond my expectations! We have a building that will be finished in a couple years, so there were just design documents to use of it, and Concept3D did amazing at adding it to the map. It was nice to view it in that way to see how pedestrian traffic will flow and to be able to plan for that building.

Cons

The pdf builder isn't my favorite. It doesn't have the same user friendliness as the rest of the map.
It would be nice for it to automatically add a legend for the items that are clicked on during the export, versus going through all of the check box options. I think we'd benefit from a pdf map that is set up by Concept3D.

Pros

Very high quality renderings, the virtual tour we built emulates a real world experience and gives us the flexibility to create customizations for our users and viewers. We're able to use this experience to give a thorough walkthrough of our business and software to our prospective clients, and it has been very successful for us so far.

Cons

This was definitely an investment for us, as the software is not cheap. But, we quickly understood why, once the implementation and final product were realized - this was a very in depth project and the out put was really valuable.

Pros

The ease of setting up roles and adding users is the best. It's much easier to allow users to update their own content than to have them filter changes through one person.

Cons

It would be nice to have a little more freedom in customizing the front end of the map.

Pros

I love how the online 3D map allows for tours and easier navigation so our students can find their classes or needed departments easier. I love the detail that the graphics team puts into the 3D map to make it look as accurate as possible. I am also impressed with how mobile friendly it is!

Cons

I would love if I was able, as the campus map administrator, to edit the building labels and even have the building labels be a live link to information about those buildings.

Pros

Adding and organizing geographic data is easy as is displaying data in an attractive, easy to understand rendering.

Cons

Fixed true north design - I understand the renderings need to be from a single direction, but I would have preferred have the map facing SE to keep the major roads horizontal in the rendering

Pros

Made it easy to have a very attractive and engaging map.
Setup and onboarding was incredibly simple.

Cons

Not ideal for including in iframe/embedding.
Can become cumbersome to update, and expensive to make major changes.

Pros

The fact that it has an easy to use and legit way-finding feature!

Cons

The map functions are a bit lackluster but I am sure will be updated in the future.

Pros

It's easy to use and when you have questions, [SENSITIVE CONTENT HIDDEN] responds quickly and takes time help.

Cons

I don't have any cons to share. It works for us.

Pros

The automations and added features, responsive interactions, data form collection.

Cons

Concept 3D continually adds features, they only con I can think of is that those features aren't already available.

Pros

Once the campus has been set up, the software is very easy to use.

Cons

It did take a couple of stops and starts to get the hang of the software.

Pros

Concept3D uses architectural drawings and creates very real renderings of our buildings. Their work is visually stunning. Many of our students and visitors know how to get around campus by previewing it online.

Cons

Concept3D is not cheap. You have to pay a good amount to receive a quality map in return. When we first started, wayfinding was included, but now is an extra cost. Our students miss the wayfinding feature.

Pros

The production team are amazing with render changes! I'm always so impressed at how closely the artwork resembles campus.

Cons

There are only minor issues with admin side editing, like matching opacity levels on shape options. Locations will never be 100% consistent because I'm just dragging a level indicator instead of entering a percentage.

Pros

I like that we have the ability to make edits but can publish them at a later date.

Cons

We are just now implementing panoramas, I wish it had the option for 360 video. I would also like to have panoramas more integrated with the content for a map location instead of having a separate marker.

Pros

The maps are a really cool interface and our users love to interact with them

Cons

There isn't much I don't like about the software, but sometimes the editor freezes and I have to exit and come back.

Pros

Great looking map with so many possible uses--wayfinding, video tours of buildings, admission walking tour, lactation stations, changing rooms for those that bike to campus!

Cons

Would be great if users/administrators could have a bit more autonomy to make building and name changes without having to pay Concept3D to do for you.

Pros

The software is easy to use, has an abundance of features and an amazing detail of our campus in 3D. I also appreciate the fact that it works on all devices without third-party add ons.

Cons

Printing from this map been a challenge for some users. I know Concept3D is looking into this.

Pros

The Concept3D interactive map CMS is very easy use. Minimal training is necessary to begin adding content and customizing to our specific needs.

Cons

Cost. Although, we realize that there is a great deal of work that goes into rendering our large campus.

Pros

The ability to add photos and video to each location.

Cons

The templates could use some more customization features/options.

Pros

The product was easy to implement and has been easy for our staff to use from day one. We've integrated the campus map and tour with our main website, events, and admission communications. There are endless possibilities with how the product can be used to enhance the user experience.

Cons

We still need to master the walking tour. This may be as much on us as it is the product, but we feel our walking tour can be better.

Pros

Ease of Use
Look and Feel
Concept and Design
Customer Service

Cons

None so far.
Very happy with the product

Pros

We've loved being able to use our campus map to create custom event instances that give users a full itinerary with specific locations and instructions.

Cons

It took a little while to get used to the functionality, especially with adding icons, event instances, etc.

Pros

Its a very useful software for the business purpose it was set up for. I inherited the project of 'Cane Biz entries and am using the software much more frequently now (daily) than I have been able to during the last few months.

Cons

The software seems to be graphically not very appealing, it s possible we are not utilizing it to its maximum capacity.

Pros

Great tool for creating an interactive campus map. There are a lot of options and it is very easy to use. This map is a millions steps up from the paper map we used to use.

Cons

It is expensive and you have to pay for all ad-ons.

Pros

A best cad software which provides more flexibility on designing, focused more tools on fast interacting

Cons

Software request more hardware excellence to run on computer and low makes stuck and lagging of some features.

Pros

This software created a beautiful, useful rendering of our campus. It really allowed our beauty to shine through.

Cons

Not being able to do some task autonomously. We needed the company to upload 360 images.

Pros

Sa qualité globale ses fonctionnalités cette application est vraiment cool

Cons

J'ai pas aimé la couleur de l'application