--- description: Review of Vonigo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Vonigo | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Field Service Mobile Apps Software](/directory/1875/mobile-app/software) > [Vonigo](/software/159049/vonigo) # Vonigo Canonical: https://www.softwareadvice.co.nz/software/159049/vonigo Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/159049/vonigo?page=2) > Vonigo is a cloud-based field service solution for service businesses of all sizes. The solution's suite of applications is designed to help businesses manage day-to-day operations of service-based organizations, such as cleaning services, HVAC repair, plumbing, pest control, property maintenance and more. The customer management feature allows the user to track different steps of their client relationships from the first contact through scheduling services, creating work orders, invoicing, payment processing and follow up outreach. Vonigo’s scheduling tool features drag and drop functionality and location-based optimization. Invoices can be created directly from work orders, eliminating manual entry. The online payments go directly to the service business’s bank account. Other features include automated route sheets for dispatching, appointment location interfacing with Google Maps, email notifications, on-screen signature capture and pre-built reporting tools. Vonigo is available on a monthly subscription basis that includes support via phone and product tutorials. > > Verdict: Rated **4.5/5** by 79 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 79 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Fullsteam ## Commercial Context - **Starting Price**: US$98.00 - **Pricing model**: Per User - **Pricing Details**: Vonigo offers three pricing plans: Starter: $98 per user/month Professional: $119 per user/month Premium: $139 per user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Automatic Re-ordering - Availability Management - Billing & Invoicing - CRM - Calendar Management - Calendar Sync - Campaign Management - Claims Management - Commercial - Commission Management ## Integrations (8 total) - 8x8 Contact Center - Google Analytics 360 - Google Calendar - QuickBooks Desktop - QuickBooks Online - RingCX - Xero - authorize.net ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) ## Related Categories - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) - [Cleaning Company Software](https://www.softwareadvice.co.nz/directory/613/maid-service/software) - [Service Work Order Software](https://www.softwareadvice.co.nz/directory/1544/work-order/software) - [Carpet Cleaning Software](https://www.softwareadvice.co.nz/directory/3521/carpet-cleaning/software) - [Scheduling Software](https://www.softwareadvice.co.nz/directory/4738/scheduling/software) ## Alternatives 1. [ServiceTitan](https://www.softwareadvice.co.nz/software/155551/servicetitan) — 4.3/5 (325 reviews) 2. [Housecall Pro](https://www.softwareadvice.co.nz/software/7729/housecall) — 4.7/5 (2737 reviews) 3. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 4. [Salesforce Service Cloud](https://www.softwareadvice.co.nz/software/363691/service-cloud) — 4.5/5 (820 reviews) 5. [ServiceOS](https://www.softwareadvice.co.nz/software/357850/serviceos) — 5.0/5 (32 reviews) ## Reviews ### "Three month experience" — 5.0/5 > **Eduardo** | *29 September 2020* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: I have been using Vonigo for three months now and as with any new platform you need to learn the specifics to be able to leverage the full platform benefits. I am really happy with the interconnections it has with other systems we use like Quickbooks or Authorize.net for credit card transactions. The best part has been their support team, they always reply fast to my questions and if it is too complicated they will prepare small video tutorials for me. > > **Cons**: There is always room for improvement and simplification and the team is open to hearing the ideas and implementing some of them ----- ### "Service and Fundraising Coordination in one place." — 5.0/5 > **Brian** | *8 January 2026* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: I like to look at donor history, the campaign file, and the schedule all together because it shakes up my day to be running between three different pieces of software just so I can do my follow up. > > **Cons**: There are a few buggy things from time to time that mess with workflow consistency, and some places in the system feel less intuitive when trying to set up new campaigns or entering time. > > I use Vonigo to organize fundraising coordination/time-lengths/Donor information, It's useful for juggling multiple projects and schedules running all at one without making a mess of operations. ----- ### "Extreme Poor Quality and needs major development to be an effective tool." — 1.0/5 > **Jodi** | *29 September 2024* | Veterinary | Recommendation rating: 1.0/10 > > **Pros**: There is little that I have found in terms of this system that I can complement. It may be the way my franchise has installed the product. But in general; the only thing that I can say is a positive about the system is the separation of leads and clients. > > **Cons**: I’ll be prudent and limit my list to the top 10 things: 1. Too many screens to navigate and click through to work in this product. 2. Reports do no reconcile and tell a congruent story - sales should be sale should be sales - report to report they do not reconcile with the same numbers. 3. The time it takes to book a commited lead to a client including appointment and labels. It’s like it was developed in 1990 not 2024. Remember DOS? That’s the feel with a slightly better looking not functioning UI. 4. The pay system is difficult to understand and look up client history 5. The system does not easily track franchise royalty payments vs total sales for franchisee experience. 6. The system support is slow and disjointed. It lacks accountability and SLAs to fix and repair defects timely. 7. The training and “flexibility” of the system just leads to inconsistent use and too many “ways” of working that causes the unreconciled data. 8. The calendar view of the system is hard to read in terms of dates in time of appointments what looks like a 3-4 appointment can really be 330-430. You shouldn’t have to open up each appt to get the real details. 9. The app functionality is way too different from the UI and it’s like using a completely different experience. 10. This is not the last but least scenario; the administration layers of users is too few. There needs to be developed role based access between admin and user. This is critical for a system to function. Never have I not had a system with some layer of management function. > > Poor. I hate this application and I cannot wait until I no longer have to use it for The Dog Wizard franchise. It was a poor decision to select a system like this over a dog based functional system like Gingr. ----- ### "Just a review)" — 4.0/5 > **Mariia** | *8 January 2026* | Transportation/Trucking/Railroad | Recommendation rating: 3.0/10 > > **Pros**: Was quite quick to understand how to operate and integrate into the system. Took me about several minutes > > **Cons**: I did not find major problems while using the app. May be will have more answers if I use it more. Let’s see ----- ### "Completely Custom Solution\!\!" — 5.0/5 > **Sawyer** | *21 May 2019* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: We've been working hard over the last year to focus in on our customers' booking experience. By working closely with Vonigo's API and developers, we've been able to create something really special on the front-end that our whole team is proud of. On the back-end, Vonigo has a powerful skeleton that is ZIP/Postal code centric. It allows us to go as granular or high level as we want with our day to day zoning and pricing, which is something we leverage differently in each city. The developers, and managers at Vonigo also have our best interests in mind. In under 2 months with Vonigo I was getting the opportunity to give feedback to C-level executives within the company, and truly felt heard. That is something special that you don't see with many companies at all. All-in-all, the custom solution, and attention to detail from the Vonigo team have caused our conversion rates to go way up. This will enable us to soon be moving to a completely online sales funnel. Vonigo is truly at the heart of our franchisee experience, and we're thrilled to have found a partnership that we can see true longevity in. > > **Cons**: Vonigo has a lot of customization and configurability, because it is designed to fit into so many different industries / types of businesses. That being said it is definitely geared towards quote based service companies. As a flat-rate pricing / timing service company we feel that a lot of the features within Vonigo are rendered obsolete, and are more hurdles to our back-end booking / navigation processes than anything else. Furthermore, a lot of Vonigo's additional features seem a bit better on paper than they are in reality. We still have not found a way to seriously integrate their payment features (poor user experience when paying in person, again, it is more designed for quote-based online invoices), or time tracking features (not as robust as we need), and need to leverage 3rd party applications to handle these two essential things. For Vonigo to be truly all-in-one I feel that these features still need a lot more attention (which they are aware of and working on). ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/159049/vonigo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/159049/vonigo) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data