---
description: Review of SO99+ Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: SO99+ | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# SO99+

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> ToolsGroup SO99+ is a supply chain planning solution for demand planning, inventory optimization and replenishment planning. Demand planning provides for automatic, self-adaptive forecast and modeling of demand and demand variability.


From the understanding of demand/demand variability, inventory optimization (IO) plans the precise inventory needed while providing opportunities for overall inventory reduction. The automated replenishment engine monitors and controls the replenishment of optimal inventory at each distribution point. Users can design dashboards and reports for alerts on demand performance, stock projections, etc.


The system is used worldwide by midsize to enterprise-level companies in industries like pharmaceuticals, food and beverage, chemicals, electronics, retail and more.


SO99+ can be deployed as an on-premise solution or through the cloud-based option where users access the solution through remote connection services. It can integrate with ERP platforms like SAP, Oracle and Microsoft Dynamics.
> 
> Verdict: Rated **4.4/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 7 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ToolsGroup
- **Location**: Boston, US
- **Founded**: 1993

## Commercial Context

- **Starting Price**: US$5,000.00
- **Pricing model**: Per Feature
- **Pricing Details**: Contact ToolsGroup for pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French, German, Italian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize and 188 more

## Features

- API
- Alerts/Notifications
- Collaboration Tools
- Data Visualisation
- Demand Forecasting
- EDI
- Forecasting
- Historical Reporting
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Order Management
- Planning Tools
- Predictive Analytics
- Product Introduction Planning
- Promotions Management
- Reporting/Analytics
- Sales & Operations Planning
- Supply Chain Management
- Vendor Managed Inventory

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Demand Planning Software](https://www.softwareadvice.co.nz/directory/246/demand-planning-software/software)

## Related Categories

- [Demand Planning Software](https://www.softwareadvice.co.nz/directory/246/demand-planning-software/software)
- [Inventory Management Software](https://www.softwareadvice.co.nz/directory/4490/inventory-management/software)
- [Supply Chain Management Software](https://www.softwareadvice.co.nz/directory/4250/scm/software)

## Alternatives

1. [Dynamics 365](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm) — 4.4/5 (5811 reviews)
2. [SAP S/4HANA Cloud](https://www.softwareadvice.co.nz/software/417244/sap-s-4hana-cloud) — 4.3/5 (355 reviews)
3. [NetSuite](https://www.softwareadvice.co.nz/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews)
4. [Fishbowl](https://www.softwareadvice.co.nz/software/1700/fishbowl-inventory-scm) — 4.2/5 (1087 reviews)
5. [ENVI](https://www.softwareadvice.co.nz/software/73617/envi) — 4.6/5 (36 reviews)

## Reviews

### "Key user since more than 10y" — 4.0/5

> **Sara** | *26 June 2025* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: It covers all aspects of supply chain giving a full common picture. It pays attention both to strategic and operative tasks
> 
> **Cons**: User interface should be easier and faster, providing tools to analyze issues and identify corrections
> 
> The tool has strong potential and cons could be solved by collaborating with customers generating valute for both

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### "SO99 Facilitador de toma agil de Decisiones" — 5.0/5

> **Abdón** | *3 March 2026* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: Es una herramienta que facilita replicar modelos de planeación y plantear un digital twins de operaciones complejas.
> 
> **Cons**: El planteamiento de escenarios What if con propuestas de cambio de red de abastecimiento, pueden ser complejos de modelar por la cantidad de tablas a afectar.
> 
> Muy buena herramienta para diseño de inventarios y propuestas de replenishment. Esperamos iniciar exploración del modulo de Forecast ya que inicialmente solo lo tenemos como input para los módulos de Fulfillment y replenishment

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### "Optimización de inventarios en el mundo de la belleza" — 4.0/5

> **Ricardo** | *13 March 2026* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: Potencia matemática para modelar problema de inventarios multieslabón incluyendo parámetros probabilisticos
> 
> **Cons**: Podrían mejorar en la experiencia de scenario planning, para crear escenarios más rápido y fácil. Debería darse un acompañamiento de expertos de TG para asegurar máxima adopción de la tecnología y sus capacidades, así como de las best practices de la disciplina de inventory planning and optimization
> 
> Ha sido una solución que nos habilita tomar decisiones más inteligentes para optimizar nuestros inventarios. Implementamos en el 2022 y desde ese momento hemos capitalizado varios beneficios y aún continuamos en proceso de adopción.

-----

### "Vamos por mas¡¡¡" — 5.0/5

> **Carlos** | *25 February 2026* | Building Materials | Recommendation rating: 9.0/10
> 
> **Pros**: 1. Pronósticos altamente acertados.
2. Herramientas para colaboración entre áreas de alto impacto en eficiencia y asertividad.
3. Excelente soporte del equipo de proyecto, acompañamiento y relacionamiento de primer nivel.
4. Alta valoración por parte del equipo de Toolsgroup a la relación con Kinnox.
> 
> **Cons**: 1. La personalización de los reportes y/o acceso a configurar pantallas es complejo.
2. La curva de aprendizaje es lenta. Se requiere bastante tiempo para desarrollar usuarios top en el manejo de la aplicación.
> 
> En el último año la experiencia de servicio se ha incrementado positivamente y se han implementado mejoras para aumentar el impacto en el negocio. Los datos son consecuentes y aportan al desempeño esperado de la cadena de suministro.

-----

### "Eficiencia en operación" — 5.0/5

> **Jose** | *4 March 2026* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: Lá versatilidad del sistema para el manejo de redes de abastecimiento más complejas en donde se tienen muchos puntos de venta y diferentes centros de distribución con distintas limitaciones
> 
> **Cons**: Algunos reportes se podrían generar en formatos más sencillos, lo cual facilitaría el manejo de información general
> 
> El sistema ha facilitado mucho el control de los inventarios en diferentes puntos de la red a pesar de la complejidad de la misma. Redujendo las horas/hombre de operación en los distintos puntos de venta

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/157531/service-optimizer)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/scm/service-optimizer-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/157531/service-optimizer> |
| en-GB | <https://www.softwareadvice.co.uk/software/157531/service-optimizer> |
| en-IE | <https://www.softwareadvice.ie/software/157531/service-optimizer> |
| en-NZ | <https://www.softwareadvice.co.nz/software/157531/service-optimizer> |

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