Smartsheet

Pros

With Smartsheet, you can easily create and manage projects, track progress, and collaborate with team members in real-time. One of the most powerful features of Smartsheet is its critical path highlighting feature. It makes it much easier for you to notice any issues early and try to sort them out. Smartsheet is an online tool, so clients, you, and your team members can use Smartsheet from any location and at any time.

Cons

Unfortunately, in Gantt chart view, there are limited possibilities to customize the task dependencies. Availability features of allocating various resources do not incorporate part-time availability well enough.

Pros

Smartsheet allowed us to improve operational efficiency and quality.

Cons

That we didn't use this platform sooner, we continued to use a well known competitor and it was causing inefficiencies we could have resolved by switching to Smartsheet

Pros

I like that it connects with resource manager, and that I can assign people to different tasks. I also like the rules you can create. It's quite intuitive.

Cons

It feels like a glorified excel sheet, and there are things that are not great. The version history is hard / nonexistent, it doesn't auto save, you can't collaborate with someone in the document -- you have to save and refresh. You also can't track resourcing that changes over time.

Pros

Smartsheet offers a wide range of templates that cater to various business needs. It has improved my organizational skills, helped me meet important deadlines, and kept me accountable for tasks that need follow-up. Moreover, it allows me to work even when I'm unable to connect to the private Wi-Fi required by some systems. With Smartsheet, I can access all the information I need without relying on my EHR. It also provides the flexibility to work remotely, whether from a coffee shop or outside on my PC.

Cons

Configuring Smartsheet to leverage its full potential can be challenging, and I recognize that I'm not using it to its fullest. I would prefer more detailed explanations over numerous YouTube videos on how to utilize each template. An in-built Smartsheet guide for maximizing integrations would be helpful, avoiding the need for external instructions. While short videos may highlight features, they often fail to show effective integration. The cost of attending the conference is exorbitant. Many colleagues who considered attending were deterred by the conference fees alone, not to mention additional expenses for flights and stay. As someone who frequents conferences, I find the cost prohibitive without the incentive of college credits or certification, particularly for individuals not sponsored by corporations.

Pros

Smartsheet is very helpful when keeping track of sales and production. It is similar to excel, but offers a lot more. I also enjoy that you can use it on a mobile device.

Cons

Although I do enjoy the mobile version, it can be difficult to navigate

Pros

This software package is simple and versatile. Easy to setup, online forms for data collection are very convenient.

Cons

Free licence exists for users that need limited feature. However the software pushes hard to get a paid license even if unnecessary.

Alternatives Considered

Reasons for Switching to Smartsheet

Pros

The data visualization along with the data automation helps to get insights of the data.

Cons

The Gantt chart options are to be added more to get a better look ahead & the Cost is higher than that of competitive software.

Pros

Good for tracking projects and deadlines/tasks.

Cons

Hard to learn all of the features and set up a template.

Pros

Fairly intuitive UI and UX. I was brand new to Smartsheet in September 2023 when I joined a department that heavily utilized the tool. I took some of the self-paced trainings (videos) but found that if you are just using it for the basics you can just click around and/or Google your way through the vast majority of it. Overall, I've been a use for 1+ year and like the tool.

I also like that my clients (many of whom do not have a Smartsheet license) can still utilize/access the workspaces I create.

Cons

No auto-save?! All the time I add a new row, make updates, etc. and forget to hit the little save button. And it does not save any of the work, it just disappears like I never did it! There is a little banner that pops-up after 10 mins and says something like "It's been 10 minutes since you saved your work" But often the work I'm doing doesn't take a full 10 mins.

This is so annoying and seems like a simple, standard feature. I sincerely hope it's on their road-map as Google Docs has had this capability for years.

Pros

Application is easy to use and very powerful features.

Cons

Some of the features can get complex at times.

Pros

Smartsheet's collaborative tools were very impressive. The feature of sharing sheets with team members, assigning responsibilities, and setting permissions ensured a synchronized understanding among all individuals and facilitated their effective contribution. By improving communication, the danger of miscommunication or duplicated efforts is minimized, which is essential for keeping the project on track.

Cons

Smartsheet's adaptability is a strong point, it can also result in discrepancies in how various team members configure and oversee their sheets. In the absence of explicit instructions, this might lead to a dearth of uniformity among projects, hence complicating the task of upholding a unified project management methodology.

Pros

Great interactive tool for working with any individuals for projects. Even multi company uses to avoid email big down

Cons

Filtering for specific items in the list has to be set up by an admin. Ideally filters can be done easier without having up adjust the sheet. However, once it’s set up it works well. Filtering is done in one list (not the same as excel spreadsheet) harder to find what you want to filter

Pros

We get a ton of use inside smartsheet. Our primary use is to document tasks and projects inside one program. Smartsheet allows us to do this, track said items, and easily communicate across the company.

Cons

I would not say we have any high cons per say, but if you require more complicated or intricate uses from a task/project management software, you'd be better suited looking at more expensive or higher frills programs.

Pros

Smartsheet is great for client implementations. We were able to configure worksheets to meet specific implementation processes. We were also able to provide the client with the ability to update some or all of the worksheets within Smartsheet as well as create a document store for the client so we could keep track of official versions of documents.

Cons

I wish there was a less expensive option to allow client users access without paying the additional cost for that.

Alternatives Considered

Reasons for Choosing Smartsheet

Switched From

Reasons for Switching to Smartsheet

Pros

I've worked on Smartsheet for many years and have always said it's like Excel but on steroids! My favorite part of Smartsheet is the automation alerts we can create.

Cons

That you can't have multiple font colors in one cell. Sometimes the data we enter into a cell needs to have a specific font color which Smartsheet does offer. However, it doesn't allow us to have 2 different font colors in the same cell like Excel has. It would be great to have this feature!

Pros

Easy to use with great collaboration features that allow for across team and client communication so everyone stays up to date on schedules or metrics.

Cons

I think the sheets and schedule features are a little more robust than their dashboard. Though all parts have steadily improved over the 5 or 6 years Ive used Smartsheet.

Pros

Smartsheet is a wonderful tool for me. I use it to create tasks list broken down by project schedule and then can notify key team members about those tasks. They can update whether or not it's been finished so I can keep track of what's been done. I utilize their Gantt charts also to produce project timelines for clients - and in particular clients with whom I have multiple projects, and they can see them all in one place by creating a widget that shows all ongoing timelines in comparison. Very useful.

Cons

I think there is a learning curve to it that can be a bit challenging. And finding the time to access learning resources to get up to speed is difficult at times. I'm not sure there's a good answer to that issue - it is what it is.

Pros

I like the beauty of Smartsheet templates and the ability to customize them to what I need. I also like how easy it is to integrate with other third-party platforms. Smartsheets houses many of our performance and business process flows and will continue to do so in the future.

Cons

I think the platform is easy to pick up and use, but the training aspect left much to be desired. Once you obtain the knowledge to do what you want to do, it is fine.

Pros

It is over five years now ever since I started using Smartsheet. It help me track and plan projects in one single dashboard.

Cons

Up to date I still use Smartsheet and it seldom fail to accomplish my needs.

Pros

This is a more effective and efficient tool for tracking all requests for small projects
It is a user-friendly interface tool as we are all familiar with MS excel.
It's easy to design distinct workstations for various Projects. Even, we can create a separate folder, sheet, and report for each stream within a project.
The ability to notify users and the appropriate team when a task is created or changed. This helps us to efficiently handle our requests.
The audit functionality within each sheet allows us to easily identify the recent changes and updates. So, we have more insights into what is happening with my request

Cons

It Would also be nice if we could set a dashboard view as the default view for every user
It has limited functionality when compared to other ticketing platforms. So, the big projects may find some difficulties with its functionalities

Pros

Ability to manage Discrepancies and Discounted Cash Flows for internal checks and balances in updating software ,rerouting and transfer validations metrics

Cons

Compatibility on different operating systems and pathways dependencies

Pros

With Smartsheet, I am able to manage projects and tasks automatically on the go via mobile application.

Cons

I have been using it in nearly all agencies that I am currently enrolled and just works fine.

Pros

How it automates construction project management procedures is what I like most since I save a lot of time.

Cons

It was quite daunting to use some features during the initial setup.

Pros

Having the follow-up of each task is the best function because it allows me in real time to visualize the progress that is being achieved with each document or task, the work administration makes it easier to do it together with my work team by having a chat in real time to communicate and support us when needed.

Its initial configuration is easy to implement with the help of support that is needed to clarify doubts that arise during configuration

Cons

There is no serious problem that has occurred, it always works perfectly and when there are updates they are easy to implement and get everything back in order

Pros

Templates were most helpful for creating instantly new workspace

Cons

References are the one where it refer old sheets