---
description: Review of Smartsheet Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Smartsheet | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Smartsheet

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> Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking.&#10;&#10;Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, data can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work efficiency.&#10;&#10;Project plan information can be shared with leadership team members and key stakeholders to keep everyone on the same page. Activity log reports and customizable dashboards help ensure that team collaboration is consistent across projects of any size and kind, from software development to marketing plans.&#10;&#10;With the Smartsheet app, teams can access project information and workflow data while on the go. The mobile app is compatible with iOS and Android devices.
> 
> Verdict: Rated **4.5/5** by 3506 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 3506 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smartsheet
- **Location**: Denver, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Choose the plan that works best for you and manage your projects, programs, and processes — all in one place. Plans start at $9.00/month when billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Singapore, South Africa and 6 more

## Features

- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Ad hoc Reporting
- Agile Methodologies
- Alerts/Notifications
- Analytics
- Approval Process Control
- Approval Workflow
- Asset Tracking
- Assignment Management
- Audit Trail
- Availability Management
- Backlog Management
- Bar Chart
- Bid Management
- Billing & Invoicing

## Integrations (71 total)

- 123FormBuilder
- Acumatica Cloud ERP
- Adobe Creative Cloud
- Amazon Q
- AppSheet
- Azuqua
- Backupify
- Bitium
- Box
- Cronos
- Docusign
- Domo
- Dropbox Business
- Easy Insight
- Egnyte

... and 56 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Marketing Project Management Software](https://www.softwareadvice.co.nz/directory/1815/marketing/software)

## Related Categories

- [Marketing Project Management Software](https://www.softwareadvice.co.nz/directory/1815/marketing/software)
- [IT Project Management Software](https://www.softwareadvice.co.nz/directory/3203/it/software)
- [Construction Management Apps Software](https://www.softwareadvice.co.nz/directory/1722/best-apps/software)
- [Home Building Software](https://www.softwareadvice.co.nz/directory/44/homebuilder-software/software)
- [Project Portfolio Management Software](https://www.softwareadvice.co.nz/directory/1937/ppm/software)

## Alternatives

1. [monday.com](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (6035 reviews)
2. [Clockify](https://www.softwareadvice.co.nz/software/355240/clockify) — 4.8/5 (9242 reviews)
3. [Jira](https://www.softwareadvice.co.nz/software/4315/jira) — 4.4/5 (15367 reviews)
4. [Asana](https://www.softwareadvice.co.nz/software/5576/asana) — 4.5/5 (13570 reviews)
5. [Wrike](https://www.softwareadvice.co.nz/software/3777/wrike-pm) — 4.4/5 (2988 reviews)

## Reviews

### "Strong Project Tracking and Collaboration Tool With Good Automation Potential" — 5.0/5

> **Basel** | *2 May 2026* | Packaging & Containers | Recommendation rating: 8.0/10
> 
> **Pros**: Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system. I like that it feels familiar because of the spreadsheet-style layout, but it adds workflow automation, approvals, attachments, comments, dashboards, and reporting on top of that. It is especially useful when multiple departments need visibility into the same project or process.
> 
> **Cons**: The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools. Some advanced automations and reporting features take time to configure properly. It can also become messy if sheets, permissions, and workspaces are not structured carefully from the beginning.
> 
> Overall, my experience with Smartsheet has been positive. It is a reliable platform for project collaboration, task tracking, approvals, and process management. It works well when teams need a shared source of truth instead of relying on emails, spreadsheets, and scattered updates. The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules. For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option.

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### "Versatile and Effective for Company-Wide Workflow Management" — 4.0/5

> **Caleb** | *20 April 2026* | Construction | Recommendation rating: 6.0/10
> 
> **Pros**: The biggest strength of Smartsheet is its versatility. We use it across the company for a wide range of functions, from receipt tracking and estimating pipelines to project management and scheduling, which makes it a valuable all-around platform.
> 
> **Cons**: The main limitation with Smartsheet is its formula structure and overall flexibility for more advanced data analysis. While it performs well for organized, process-driven tracking, it can be restrictive when more dynamic calculations and multidirectional data relationships are needed.
> 
> Overall, my experience with Smartsheet has been very positive. It is a highly versatile platform that works well for a wide range of business functions, including tracking, estimating, project management, and scheduling. While it does have some limitations in handling more advanced calculations and data relationships, it has still been a great tool for our overall workflow.

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### "Smartsheet becoming smarter\!" — 5.0/5

> **Osman** | *27 March 2026* | E-Learning | Recommendation rating: 8.0/10
> 
> **Pros**: How easy it is to integrate and how our partners have been using it have liked as a solution instead of using the conventional tools
> 
> **Cons**: Before it had its limitation but now it offers many different features that you don't find in Excel or google sheets
> 
> Very convenient tool that allows you to work on your data and also to present information to your partners.

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### "Flexible but Complex Project Management Tool" — 5.0/5

> **Nikole** | *1 May 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Smartsheet is its flexibility and customization. It works like a spreadsheet but can be built into powerful workflows, dashboards, and reporting tools. It’s great for automating processes, tracking projects, and keeping teams aligned in one platform.
> 
> **Cons**: The biggest downside of Smartsheet is that it can feel complex and not very intuitive, especially when building advanced workflows or dashboards. It also has a steep learning curve and some features are locked behind higher pricing tiers.
> 
> Overall, Smartsheet has been a powerful tool for project and workflow management. It’s highly flexible and great for organizing complex processes, tracking tasks, and building reporting dashboards. However, it does take time to learn and set up properly, especially for more advanced automation and customization.

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### "Smartsheet is the best sheet\!\!" — 5.0/5

> **Brooks** | *11 May 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Smartsheet keeps my life organized. It is value for money and the ease of use is incredible. Customer support is always just a chat away and bugs and issues are not a thing with Smartsheet. The navigation is so simple and self explanatory and the task management is one of the best to use\! I love the project collaboration for work.
> 
> **Cons**: I don’t have any complaints about Smartsheet and I’ve utilized it for 2 years. It’s by far the best option for me.
> 
> Smartsheet has been very helpful since I’ve started my new occupation. It helps to plan, track and automate projects in real time.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/157390/smartsheet)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/157390/smartsheet> |
| en | <https://www.softwareadvice.com/project-management/smartsheet-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/157390/smartsheet> |
| en-GB | <https://www.softwareadvice.co.uk/software/157390/smartsheet> |
| en-IE | <https://www.softwareadvice.ie/software/157390/smartsheet> |
| en-NZ | <https://www.softwareadvice.co.nz/software/157390/smartsheet> |
| fr | <https://www.softwareadvice.fr/software/157390/smartsheet> |

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