--- description: Review of ShipWorks Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ShipWorks | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Order Management Software](/directory/1730/order-management-system/software) > [ShipWorks](/software/156799/shipworks) # ShipWorks Canonical: https://www.softwareadvice.co.nz/software/156799/shipworks Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/156799/shipworks?page=2) > ShipWorks is an on-premise shipping software for e-commerce companies, online retailers and warehouses of all sizes. Key features include import-shipping information, print labels, automated tasks and scheduling, workforce management and reporting. It is compatible with Windows XP and newer Windows operating systems. With ShipWorks, users can automate tasks such as printing invoices, updating shipping details and sending emails. Users can also compare and negotiate prices from different carriers and services for each package. Built-in documentation helps users generate required forms with shipping information for international shipping. ShipWorks is compatible with multiple online marketplaces and shopping carts including Amazon, eBay, BigCommerce and Magento. It allows users to manage and ship orders for multiple sales channels from a centralized interface. Users can print labels for shipping carriers including FedEx, USPS, UPS, DHL, OnTrac and more. ShipWorks accounts come with phone, email and online support. Users also have access to an online knowledge base, forums, webinars and video tutorials. > > Verdict: Rated **4.4/5** by 38 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 38 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Shipstation - **Location**: Austin, US ## Commercial Context - **Starting Price**: US$189.99 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Ideal for quick label printing and basic shipping. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Air Shipping - Alerts/Notifications - Backorder Management - Barcoding/RFID - Batch Processing - Bills of Lading - Catalog Management - Container Shipping - Delivery Management - Freight Shipping - Ground Shipping - Import/Export Management - Inventory Management - Kitting - Multi-Location - Order Entry - Order Fulfillment - Order Management - Order Routing ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Order Management Software](https://www.softwareadvice.co.nz/directory/1730/order-management-system/software) ## Related Categories - [Order Management Software](https://www.softwareadvice.co.nz/directory/1730/order-management-system/software) - [Supply Chain Management Software](https://www.softwareadvice.co.nz/directory/4250/scm/software) - [Logistics Software](https://www.softwareadvice.co.nz/directory/406/logistics/software) - [Warehouse Management Software](https://www.softwareadvice.co.nz/directory/251/warehouse-management-system/software) - [Order Fulfillment Software](https://www.softwareadvice.co.nz/directory/253/order-fulfillment-software/software) ## Alternatives 1. [Fishbowl](https://www.softwareadvice.co.nz/software/1700/fishbowl-inventory-scm) — 4.2/5 (1116 reviews) 2. [Easyship](https://www.softwareadvice.co.nz/software/59194/easyship) — 4.3/5 (278 reviews) 3. [Stamps.com](https://www.softwareadvice.co.nz/software/154423/stamps-com) — 4.4/5 (919 reviews) 4. [AutoDS](https://www.softwareadvice.co.nz/software/114513/autods) — 4.0/5 (173 reviews) 5. [ShipStation](https://www.softwareadvice.co.nz/software/235645/shipstation) — 4.6/5 (957 reviews) ## Reviews ### "Very Customizable" — 5.0/5 > **Verified Reviewer** | *2 April 2019* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: Lots of options to customize to suit our needs. Customer service to ready and able to assist directly on the software. > > **Cons**: Cost to use gets on the high side otherwise customer service takes a little more time to assist with complicated functions ----- ### "Powerful software, can be confusing but works well" — 5.0/5 > **Rick** | *2 September 2024* | Wholesale | Recommendation rating: 9.0/10 > > **Pros**: Powerful. Allows rate shopping across various services. > > **Cons**: It's a little hard to understand how to use it. But once we understood, it works extremely well. > > We needed an efficient way to make product shipments without having to enter data for each shipment. Ship works allows for efficient upload and quick processing. ----- ### "Rude Staff" — 2.0/5 > **brandon** | *13 February 2017* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Easy to use > > **Cons**: Slow, too many updates, freezes, glitches > > Customer service is extremely rude. Super slow, updates that take a long time and dont fix issues. Software freezes and takes a lot out of your computer. You need a lot of ram to run this software efficiently. I personally believe Shipstation is better, it is web based and runs smoother. I also like the data is provides as far as revenue and shipping costs. Helps me estimate true profits at a glance. I've used them since 2012 and processed almost 25,000 shipments. After today's rude conversation with their staff at Shipworks I'm moving to Shipstation. ----- ### "The one program that makes my business succeed" — 5.0/5 > **Sidney** | *7 July 2016* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It just works. It organizes your data from different sources, allows for varied analysis, and has many built in features that save a lot of time and money. I use this to leave feedback, print and schedule orders, email customers before I ship, check when orders were sent out, leave notes when there are problems, and a million other things. The best thing about shipworks is the amazing support, when something goes wrong, they fix it in minutes to keep you up and running. > > **Cons**: I wish there would be WYSIWYG editing for templates instead of complex XML, support for Canada Post commercial accounts, the ability to print indicia for shipping on demand, the ability to update tracking after a label has been printed, more customer and order analysis tools, Canadian address validation,. I would also like to see very cheap or free new channel addons for very low volume channels, so we can try new ecommerce platforms without committing to the minimum package per month. > > I was looking for a product like this, and tried shipworks after several competitors. They sat with me on the phone to get it set up, and literally after that ten minute call, its been saving me five to six hours a day in shipping and organization time. Shipworks is the single most valuable piece of software in my online sales, and is flexible enough to expand as my business grows to other platforms. The support when there is an issue is amazing, they are easy to talk to and immediately fix problems, which is a must with mission critical software. I have now shipped over 10,000 packages with shipworks and am a huge fan. If you're looking to simplify your life and improve your shipping process, get this software, its a game changer. ----- ### "Its OK but I have my issues" — 4.0/5 > **Brad** | *16 March 2020* | Consumer Goods | Recommendation rating: 5.0/10 > > **Pros**: It works. gets the labels printed on our zebra printer. communicates back to the website with the status update and tracking info. These are pretty much the basics that are required. > > **Cons**: I hate that it's installed on your computer. This means that you can only do your print from the computer in the office that's set up. You have to create all your label templates, packing slips, etc. on that computer. So if anything happens to the computer you have to go through a whole new setup process. I have gone through this with a crashed computer and it was a big deal. I also dont' like that for every software or store you run, you have to get a new license from shipworks. This adds up the cost pretty quickly. I have multiple sales channels on different domains, and I have to pay Shipworks their fee each month for EACH channel. Not cool. > > Like I said it works, so not much to complain about. I am thinking of switching to a web based solution that won't charge me for every store I have. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/156799/shipworks?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/156799/shipworks) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data