
SimplyBook.me
About SimplyBook.me












SimplyBook.me pricing
SimplyBook.me has a free version and offers a free trial. SimplyBook.me paid version starts at €9.90/month.
Alternatives to SimplyBook.me
SimplyBook.me Reviews
Feature rating
All SimplyBook.me Reviews

- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
SimplyBook.me is perfect for me!
I have tried a couple of other services, but SimplyBook.me is the most optimal for the money. Absolutely essential.
Pros
Very easy to use, fully compatible with my website, and the mobile app is invaluable.
Cons
It can become expensive when you have to upgrade to get more features. Fortunately, you can just scale up as needed.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Best booking site
So far most things have been seamless and I can research using their AI search tool. Sometimes when I reach out through the live chat I quickly get my questions answered.
Pros
Extremely simple to use. This is perfect for someone with little knowledge of how to put together a scheduling site. I have had many compliments on my site and feel like I get more bookings because of it.
Cons
Sometimes I find it hard to navigate on the mobile app. Secondly, If I book a client for them on my booking page, not the admin side, if I go to book someone else the last person info is still there and I cant seem to get rid of it without shutting the app or desktop off and then rebooting..
Alternatives Considered
CalendlyReasons for Switching to SimplyBook.me
I fit my needs better than any others. It was more versatile in set up and gave me more options.Response from SimplyBook.me
Thank you for your feedback! We’re delighted to hear that you find SimplyBook.me easy to use and that it has positively impacted your bookings. It’s great to know you appreciate the AI search tool and the responsiveness of our live chat support.
We understand your concerns regarding navigation on the mobile app and the issue with retaining client information when booking. Your feedback is valuable, and we’ll take it into consideration as we work on improvements. If you have any further questions or suggestions, please feel free to reach out!
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
SimplyBook is Excellent
My overall experience is excellent! The Team is really smart and they are patient too.
Pros
The Live Customer Support Chat. All the Live Agents are excellent. It is 24 hours a day. And even on the weekends when they need to close down for a day and a half, they still return your emails. They help you set it up. It's worth it.
Cons
There is nothing that I like least about SimplyBook.
Response from SimplyBook.me
Thank you for your amazing review! We’re so glad to hear that you’ve had an excellent experience with SimplyBook.me and our live customer support team.
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
It could be so much better, if they listen to their customers
Customer service is responsive, but not really solution-oriented. The usability and admin interface in general is far from intuitive and current UX standards.
Pros
It has a wide range of (theoretically) great features. App is handy.
It is not as pricey as many others.
Cons
As a tourguide I was long looking for a booking tool to make my tours easier to book and generate automated invoices. Simplybook.it does that on a simple level, but after several years in use it really frustrates me, that their (paid) features are not really thought-through in the end (and they don't care to change it).
Examples:
Group booking feature makes it possible, that one person can book a tour for e.g. 4 people, which is great. Invoices then are also correctly generated for the price of 4. But if the customer cancels their group booking, it is not possible to do that for the group of 4 people, instead technically the cancellation is 1 out of 4 bookings of this group, and 3 remains. Oddly the invoice remains unchanged for 4 people, and the calender shows 3 bookings inside the group.
That brings up several inconveniences:
1) I have to confirm the customers, if they wanted to cancel the whole booking or if they only wanted to cancel single people in the booking (100% wanted to cancel the whole group and arent even aware they did not). So I have to cancel the remainig 3 manually.
2) If I have to cancel a group, I need to cancel x-times. So the customer receives x-confirmation emails. That just makes me appear bothering and unprofessional.
3) The amounts of the invoices are not affected from any cancellation, so you really need to be careful not to mess up your accounting
Which brings me to the central flaw (bug in my opinion) of simplybook.me:
Cancelled bookings (group or single) still have a generated invoice in the system and are not flagged as cancelled, but pending (and so have no different status than any other open invoice). So to have a correct invoice journal at the end of the year or quarter, you carefully need to filter the invoices to status "paid". Otherwise your accounting is full of wrong revenues due to invoices from cancelled services.
Another bug in the group booking feature is that it is only available on service selection level (eg. tour 1, 2 and 3). If you set the widget to only show tour 1, there is no possibility anymore to book for a group.
If I reach out to their customer service to improve on all this, I get more or less the same answer over the years: it is like it is and I dont get a sense of ambitions to change or update (sometimes they offer me some kind of workarounds with other paid features - haha).
I find this pretty frustrating, because this tool could be so much better than it is right now if they actually listen to their customers. But they refuse.
Response from SimplyBook.me
Thank you for your detailed review and for sharing your experience with SimplyBook.me. We sincerely apologize for the frustrations you've encountered with our platform. Your feedback is incredibly valuable to us, and we're committed to addressing these issues to improve our service. We understand the importance of having a seamless and intuitive booking experience for tour guides like yourself, and we're actively working on enhancements to meet your needs.
If there's anything specific you'd like to discuss or if you have further suggestions, please don't hesitate to reach out to our customer service team. We're here to assist you in any way we can. Thank you for your patience and for choosing SimplyBook.me.
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Amazing platform and customer service! (One good idea in here too)
Our experience with this company has been outstanding. They provide a top-tier service, and the product has delivered consistent value, aligning perfectly with our needs and enhancing our operations. Their platform is intuitive, efficient, and has allowed us to streamline processes effectively.
[sensitive content hidden] consistently provided insightful guidance and was instrumental in helping us navigate the initial setup. His in-depth knowledge and willingness to walk us through each step made a significant difference in our onboarding experience.
[sensitive content hidden] has been a true asset, particularly with her quick response times and clear communication. She’s always accessible and ensures we feel supported, no matter how complex the inquiry.
[sensitive content hidden] has a knack for understanding our needs even before we fully articulate them, often offering solutions that anticipate potential issues. Her proactive support and thoughtful insights have greatly contributed to our satisfaction.
Pros
The customer service team deserves special recognition for their dedication and responsiveness. They have gone above and beyond to ensure our questions are answered and that any challenges are resolved swiftly. [sensitive content hidden] have been exceptional throughout our engagement. Each of them has demonstrated professionalism, patience, and a deep understanding of our unique requirements, making our interactions smooth and productive. Their proactive approach and attention to detail set a high standard for customer support.
Cons
One area for improvement would be to offer customizable revenue-sharing options. I'd love to see a way to implement revenue splits between each service provider and my company, which would open even more opportunities for collaboration and growth.
Alternatives Considered
Acuity SchedulingReasons for Choosing SimplyBook.me
I need a more robust offering and Simplybook.me did just that.Switched From
SetmoreReasons for Switching to SimplyBook.me
I felt the features and benefits were much more extensive and I could stay with Simplybook.me for the long run because of all the features as we grow.Response from SimplyBook.me
Thank you so much for your amazing feedback! We’re happy to hear that our customer service team has made such a positive impact. We truly value your input and are glad to know the platform has helped your processes.
We also appreciate your suggestion about customizable revenue-sharing options, and we’ll certainly take it into consideration for future updates.
If you ever need more support or have further ideas to share, don’t hesitate to reach out. We’re here to help as you continue growing with SimplyBook.me!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
A SIMPLE Solution!
I've been really happy with Simplybook.me. It's a simple booking platform and what I was looking for. It also has most of the features I wanted.
Pros
Love how easy to use it is for me and my clients. It has automated my business so I can focus on teaching classes. Also compared to US-based companies it is sooo affordable and I love all of the custom features that are included especially the progressive web app (mobile app)
Cons
One feature I still need for my business is a waiting list per class right now it only has waiting list per day.
Took a while to set up, but very helpful user guides / customer service when I did get stuck.
Reasons for Switching to SimplyBook.me
SimplyBook.me has a much better price for the features I wanted most. Also the other ones have higher per transaction fees whereas Simplybook is just the monthly and not a per transaction fee.Response from SimplyBook.me
Thank you for your review!
We're delighted to hear that SimplyBook.me has been a simple and effective solution for you and your clients. It’s great to know that the affordability and customizable features have met your needs.
We appreciate your feedback on the waiting list feature—your suggestion is valuable, and we’ll consider it for future updates. If you need any more assistance or have additional feedback, don’t hesitate to reach out. Thank you for choosing SimplyBook.me!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Best Quality for the Price
I've been with SimplyBook for about a year and a half now, and unless a cheaper option with similar features and quality were to come along, I don't see myself changing. That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under consideration.
Pros
I really love the customizable features and that I can select the ones I need most depending on my plan.
Cons
I don't like that I can't over-book myself as an administrator, I think some of the options that you have to pay extra to use or choose as a feature are a little pedantic and could be included in the overall price, such as add-ons for services.
Reasons for Choosing SimplyBook.me
Acuity was too expensive for me as a solo practitioner; when I left my business to go it alone, I didn't need all the features of Acuity so they weren't worth paying for.Switched From
Acuity SchedulingReasons for Switching to SimplyBook.me
It was the most affordable and offered the options that were most conducive to my needs.Response from SimplyBook.me
Thank you for sharing your feedback! We’re pleased to hear you find our customisable features valuable and appreciate the affordability of our service.
We understand your concerns about certain features - we’re always looking for ways to enhance our platform and your input helps us in this process.
If you need further assistance, please feel free to reach out to our support team. We're here to help and ensure you have the best experience with SimplyBook.me.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
It is okay for the money
Not great but not horrible either. The CSR are very responsive and helpful, That is why this software scored higher for me.
Pros
All of the features and that the price was affordable.
Cons
The software is not user friendly enough. There is a bit of a learning curve compared to other systems on the market. The YouTube video's are not detailed enough to be helpful. Luckily, I had additional assistance from other's that helped me build the system out so that I could use it.
Reasons for Choosing SimplyBook.me
Schedulicity was great but the CC processor did not want to work with my second location. Vagaro became extremely expressive other time.Reasons for Switching to SimplyBook.me
I liked PowerDairy but to add others was to expensive and the same for the others. Except MassageBook, it did not have one of the features that I needed. And they did not know when it would be rolled out.Response from SimplyBook.me
Thank you for your feedback! We’re glad to hear that you found SimplyBook.me affordable and that our support team was helpful. We understand the learning curve can be a bit tricky, and we’re working on making the platform easier to use.
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
-
Review Source
A good tool to book online courses and reducing manual scheduling work
Used for less than a year for a business which sells online courses. The tutor can set up a booking page where students can view available course slots, select a class, register online and pay. A good tool to book online courses, but it can be difficult to figure out which plan is right for you.
Pros
Good integration with Google Calendar and social networks. Automated notifications for users and availability of online payments.
Cons
Even some essential features are available only in most expensive plans. The learning curve can be complex for beginners.
Alternatives Considered
Acuity SchedulingReasons for Switching to SimplyBook.me
It was too expensive for the features includedResponse from SimplyBook.me
Thank you for your review! We’re glad to hear that SimplyBook.me has been a useful tool for booking online courses!
Your feedback is important to us as we strive to improve our platform. If you have any questions or need assistance in choosing the right plan, please feel free to reach out. We’re here to help!
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for Free Trial
-
Review Source
Great booking site, SimplyBook.me
Booking can be done easily and it's easy to setup.
Pros
Easy for appointment bookings, easy to use and provides great customer service.
Cons
It's expensive when trying to upgrade and creates trouble while trying to send the link.
Response from SimplyBook.me
Thank you for your review!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
I like SimplyBook me
Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.
Pros
I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.
Cons
One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.
Alternatives Considered
Simple SalonReasons for Choosing SimplyBook.me
The features don't adequately support what I need.Reasons for Switching to SimplyBook.me
I prefer SimplyBook.me because it offers more robust features. I particularly like the ability to showcase photos to clients on the website with categorized options.Response from SimplyBook.me
Dear Elsie
Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly!
You mention limited options for customer payments, we would be happy to hear your comments so that we can see if there is something that we need to improve. Please reply to this message with what you feel is missing.
All the best
The SimplyBook.me team
- Industry: Events Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Great experience used for many years
We've used this system for around 8-9 years now and it's been great. At one point I considered Square Appointments, but it was more costly, and also not as easy to use/setup. Whenever I did have an issue the support team at SimplyBook.me has been outstanding.
Pros
Lots of customization options, overall very flexible, and great system once setup correctly.
Cons
It can be overwhelming trying to figure out which add-ons are most useful as there are so many (not a bad thing though). The system won't allow multi-day bookings either unless enable clients to book past closing time.
Alternatives Considered
Square AppointmentsReasons for Switching to SimplyBook.me
Cost, features, value more or less.Response from SimplyBook.me
Thank you for sharing your experience!
We’re pleased to hear that you’ve had a great experience with SimplyBook.me over the years and appreciate the flexibility and customization options it offers. Your feedback on the overwhelming number of add-ons and the challenge with multi-day bookings is valuable, and we’re continuously working to improve these aspects.
It’s great to know our support team has been helpful whenever you encountered issues. If you have any specific feature requests or need further assistance, please reach out. We’re here to ensure you get the most out of our system.
Thank you for choosing SimplyBook.me and for your long-standing support!
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Best Bang for our Buck for 5 Years Straight
Love it.
Use it.
Daily/Hourly.
Forever...
Pros
Ease of entire set-up, classes, days/times, restrictions
Ability to change and edit system entries
Online system support has been so very helpful whenever needed
Cons
No live body to speak to, everything is done via text or email only.
It still works, just not as convenient for an old man like me...
Response from SimplyBook.me
Thanks for the great review! We’re thrilled to hear that SimplyBook.me has been a valuable tool for your business over the years. We appreciate your feedback on the support options and will take it into consideration for future improvements. If you ever need further assistance or have any suggestions, don’t hesitate to reach out.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Perfect for small beauty business
I am a very happy client. I value the fact that they offer free service without time limit , ao you can have a aimole booking site when you are not actually earning yet. There are quite a lot of featurea for free. Looks great, loada of template to choose from. Every section has how to videos that takes you step by step to aolve your.problem. I never wait long for customer service help. They answer fast and whether you pay or use a free version, they always help! Very happy client
Pros
It eas very easy to start and you can use their free version indefinitely by renewing monthly. Free version gave me all the basics and more to use for my salon, so grrat for my budget
Cons
Nothing really. I am a happy customer that will be using it forever. Easy, simple grrat product
Response from SimplyBook.me
We're thrilled to hear that SimplyBook.me has been a perfect fit for your small beauty business! It's great to know that you found it easy to start with and that our free version meets your needs within your budget.
We're delighted that you're happy with our product and that you appreciate the range of features available, as well as the support provided by our team. Thank you for being a valued client, and we're here to support you every step of the way!
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
The only option for overlapping bookings
Overall I appreciate the customer support, and it's working for us, even if it's a bit clunky.
Pros
SimplyBook was the only system we could find that allowed us to overlap bookings by a specific time.
Cons
I don't like how complicated it is to make changes. This system was clearly designed for another industry, so we've had to make it work, and it isn't always intuitive as a user how to go about making specific changes.
Response from SimplyBook.me
Thank you for sharing your experience! We’re pleased to hear that SimplyBook.me meets your needs for overlapping bookings. We understand that making changes can sometimes be complex, and your feedback helps us improve. If you need further assistance or have any specific questions, our support team is here to help.
- Industry: Executive Office
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Great Platform to Keep Us Booking
Bring a great experience all together and the system allows me to do other things I need for the business.
Pros
The ease of use once it is setup is nonexistent. Which it should be. We spend a lot of time fine tuning and it runs like a gem!
Cons
I hate setup of anything especially systems such as this. They made it wasy and very accessible.
Response from SimplyBook.me
Thank you for your review!
We're thrilled to hear that once SimplyBook.me was set up, it ran smoothly and efficiently for you. We understand that setup can be a challenge, but we’re glad to know our process made it easier. It’s great to hear that the platform is helping you manage your business effectively and allowing you to focus on other important tasks.
If you have any further feedback or need additional support, please don’t hesitate to reach out.
- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Best Scheduling and Booking Software I've Tested Out of 40+
Pros
Best scheduling software for a recording studio out there. I've tested over 40 other booking software's and Simpybook is by far the best for a mult-location, multi-calendar, multi-staff, multi-user, etc option.
Cons
Calendar view could be easier to read & sort.
Response from SimplyBook.me
Thank you for your detailed review! We're thrilled to hear that SimplyBook.me stands out among the 40+ booking systems you've tested, especially for complex needs like multi-location and multi-staff management.
We appreciate your feedback on the calendar view and will look into how we can improve its readability and sorting.
If you have any further suggestions or need assistance, feel free to reach out!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Simplybook.me Grows With Our Business From Startup to Successful Clinic
Pros
When we first launched our small beauty clinic, we sought out Simplybook.me to help manage our limited appointment bookings and client base. After over two years of use, we've seen our business grow rapidly, and Simplybook.me has scaled with us every step of the way.As a startup, we needed an intuitive, easy-to-use platform that could handle online bookings for our barebones staff. Simplybook.me provided just that with their basic plan. As our appointments filled up, we upgraded to higher tiers that unlocked more features. This allowed us to sync with business calendars, process payments, send reminders, and more.Now with multiple staff members and a bustling schedule, Simplybook.me continues fitting our needs perfectly. Their plans are flexible and affordable even for higher volumes of bookings. We can customize the platform with our branding and tailor it exactly to our clinic's workflow.Simplybook.me has been an invaluable partner from our humble beginnings to now operating a successful, growing enterprise. Their scalable platform and features have allowed us to focus on clients, not bookings. We're excited to continue evolving with Simplybook.me for years to come. It's an essential tool for any small business aiming for bigger things.
Cons
The number of custom features is pretty limited in each plan. For example, for having a fully working payment option like accepting online payment and deposit, you need to activate two or 3 custom features out of the maximum of 4. I wish they increase those limit in the future.
Response from SimplyBook.me
Thank you so much for taking the time to leave us your feedback, we appreciate it greatly and it´s awesome to hear your story and how we have managed to grow together!
All the best with your business going forward - we look forward to continue to work with you!
Best regards
The SimplyBook.me team
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Great for new businesses!
Pros
I love how easy it is to use and book. Clients love that in their appointment reminders there is the ability to reschedule, so they don't have to call me!
Cons
The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their reminders
Response from SimplyBook.me
hank you for sharing your experience!
We’re delighted to hear that SimplyBook.me is proving to be a great tool for your new business and that your clients appreciate the self-service options.
We’re sorry to hear about the delay with automatic renewals and the impact it’s had on your reminders. We’ll look into this to ensure a smoother experience in the future. If you have any further feedback or need assistance, please let us know.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Simplybook.me is Great!
Pros
I love all of the elements and customization abilities.
Cons
Website design templates are minimalistic and basic.
- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Auth.net integration issues
Pros
Ease of initial booking by clients & integration with Google calendar.
Cons
Authorize.net integration has glitches they're blaming on auth.net...but we have multiple online systems that use auth.net and none of the others have issues.
Response from SimplyBook.me
Thank you for your feedback!
we’re sorry to learn about the issues you’re experiencing with the Authorize.net integration.
If you have any additional details or need further assistance, please reach out to our support team so we can work on resolving this issue promptly. Your satisfaction is important to us, and we’re committed to ensuring our integrations work seamlessly.
- Industry: Alternative Medicine
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Good basic booking tool
Pros
It’s easy enough to use but it’s basically just booking
Cons
Wanted more functionality but it does bookings well
Response from SimplyBook.me
Thank you for your feedback! We're happy to hear that you find SimplyBook.me easy to use for your booking needs. While it’s a great tool for booking, we also have over 70 custom features that might enhance your experience even further. If there are specific functionalities you’re looking for or any suggestions you have, we’d love to hear them! Your input is really important to us as we strive to improve.
- Industry: Sports
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Love it! Easy to use
Pros
Easy to use and clients love the ease of it.
Cons
Not all features available for free, have to pay extra.
Response from SimplyBook.me
Thank you for your review!
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Effective Appointment Booking Software
Pros
It's easy to use and manage. Their support team has always been very responsive and helpful every time I've reached out (which has been quite a few times!). Overall, it does the job in a great way and I'm satisfied with the product.
Cons
Although it is user friendly, all of the options on the screen can feel overwhelming. There's a lot of words, images, videos, notifications, etc. that you have to sort through to find what you're looking for.
Response from SimplyBook.me
Thank you for your review!
We're thrilled to hear that you find SimplyBook.me easy to use and that our support team has been helpful. Your feedback about the user interface is valuable, and we're continuously working to make our platform more intuitive and streamlined.
If you have any specific suggestions or need further assistance, please don’t hesitate to reach out. We’re here to help and appreciate your input as we strive to improve the experience for all our users.
- Industry: Sports
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Helps me run my business
good overall experience, if fees where more affordable this would be 10/10
Pros
Ease of bookings when everything is set up
Cons
Price is always a factor. A good system but the price has me looking elsewhere when it comes t renewal
Response from SimplyBook.me
Thank you for sharing your experience with SimplyBook.me. We're pleased to hear that our platform helps you run your business effectively. We understand that pricing is an important consideration, and we're constantly evaluating our pricing structure to ensure it provides the best possible value for our users.
Your feedback is appreciated, and we're always striving to improve. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing SimplyBook.me!