--- description: Review of ServiceTitan Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ServiceTitan | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Field Service Mobile Apps Software](/directory/1875/mobile-app/software) > [ServiceTitan](/software/155551/servicetitan) # ServiceTitan Canonical: https://www.softwareadvice.co.nz/software/155551/servicetitan Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.co.nz/software/155551/servicetitan?page=2) > ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. > > Verdict: Rated **4.3/5** by 335 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 335 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Audit Trail - Automated Scheduling - Availability Management - Bid Management - Billing & Invoicing - Budget Tracking - Budgeting/Forecasting - CAD Tools - CRM - Calendar Management - Calendar/Reminder System - Change Order Management - Checklists ## Integrations (15 total) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) ## Related Categories - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) - [Cleaning Company Software](https://www.softwareadvice.co.nz/directory/613/maid-service/software) - [Construction Software](https://www.softwareadvice.co.nz/directory/4133/construction/software) - [Construction Management Apps Software](https://www.softwareadvice.co.nz/directory/1722/best-apps/software) - [Scheduling Software](https://www.softwareadvice.co.nz/directory/4738/scheduling/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1463 reviews) 2. [FieldPulse](https://www.softwareadvice.co.nz/software/109782/fieldpulse) — 4.6/5 (465 reviews) 3. [Housecall Pro](https://www.softwareadvice.co.nz/software/7729/housecall) — 4.7/5 (2741 reviews) 4. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5296 reviews) 5. [Service Fusion](https://www.softwareadvice.co.nz/software/5783/service-fusion) — 4.3/5 (308 reviews) ## Reviews ### "ServiceTitan , built for professionals" — 5.0/5 > **Chris** | *5 May 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: What I liked best about ServiceTitan was how easy it was to learn and use the product overall making it a great experience. > > **Cons**: What i liked least about ServiceTitan was the issues my company faced trying to get the application to work on lower end devices . > > My overall experience with ServiceTitan was useful and pleasant . It provided exactly what it described it would. ----- ### "Great Integration Experience" — 5.0/5 > **Heather** | *15 May 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: ServiceTitan has enabled our team to work more efficiently while also providing greater visibility and improved communication for our customers. As we move further along in the integration process, we're excited about the opportunities for growth that this platform will bring to our team. > > **Cons**: There are a few processes and workflows that could potentially be refined to ensure the system is working as effectively as possible for our company. > > I truly appreciate the attention and quick responses we consistently receive from our Customer Success Manager, Jay Flores. He genuinely takes ownership of our company's success within ServiceTitan, and his deep knowledge paired with his positive attitude make him an outstanding asset to our team. ----- ### "Update on Review" — 3.0/5 > **Robin** | *19 March 2026* | Building Materials | Recommendation rating: 5.0/10 > > **Pros**: It has a lot of potential. Be prepared to spend a lot of time on it. We have been working on the pricebook and workflows, we are happy with it at this point. Still much to learn. > > **Cons**: It is hard to reach a representative right away if you need immediate help. The knowledge base is hard to find what you are looking for. AI is more helpful if you have it. > > Overall, I think it is a good product if you have the time and manpower to commit to it. We have decided to keep it as our CRM. ----- ### "It's growing on us" — 4.0/5 > **Hunter** | *25 March 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: I appreciate that ServiceTitan is always working to improve and offer the best to its customers. Some of the features are Pro products but there is a lot built into the core system that you don't feel neglected without signing up for the pro features. I also appreciate the support team. They are always available, respectful, and helpful. I also really enjoy the collaboration ServiceTitan offers to our teams in projects and tasks. I really enjoy the scheduled reports that get emailed out to whomever you choose. > > **Cons**: We were told that ServiceTitan was very customizable, that is and isn't true. It's customizable when you work with what's existing - the existing is very fixed whether you want the feature there or not (arrival windows, etc). There are lots of opportunities for work-arounds. But it is best to conform for it to operate properly. I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software, unexpectedly. Lastly, it's hard to know what affects what in terms of reporting. For example, sold hours points to a technician's productivity, but if it isn't set up on the back end then it's not properly reporting. > > It was rough in the beginning, the onboarding was stressful, time consuming, and exhausting. (Usually the hard things are the right thing to do, I hope this statement rings abundantly true in the foreseeable future). It felt like we had to do things many times before we got it right and then when it was onto finding the next thing. Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team. She's helping us refine our systems and ensure that we're doing ServiceTitan's best practices. It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more. I'm looking forward to seeing where the system will go in the coming years and am excited to be a part of it\! ----- ### "Davis AC & Heating review" — 5.0/5 > **Jonathan** | *15 May 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: I love the data we are capturing from ServiceTitan. The pro products have additionally added a level of automation that we could not find in our past software. > > **Cons**: The inventory module has been giving our company some heartburn. I wish that we would have fully understood during the implementation portion how everything was going to flow from A to Z. > > It has been somewhat of a mixed bag, but as our CSM, \[sensitive content hidden\] , helps us decode and debug these issues, I am confident that this platform is going to be an excellent ROI for us. ----- Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.co.nz/software/155551/servicetitan?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/155551/servicetitan) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data