--- description: Review of Slack Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Slack | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Sales Engagement Platforms](/directory/4071/sales-engagement/software) > [Slack](/software/154669/slack) # Slack Canonical: https://www.softwareadvice.co.nz/software/154669/slack Page: 1 / 969\ Next: [Next page](https://www.softwareadvice.co.nz/software/154669/slack?page=2) > Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics. Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues. Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop. Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android. > > Verdict: Rated **4.7/5** by 24183 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24183 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Activity Tracking - Activity/News Feed - Alerts/Notifications - Archiving & Retention - Audio Calls - Audio Capture - Authentication - Brainstorming - CRM - Calendar Management - Call Conferencing - Call Recording - Call Routing - Chat/Messaging - Chatbot - Collaboration Tools ## Integrations (188 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 173 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Engagement Platforms](https://www.softwareadvice.co.nz/directory/4071/sales-engagement/software) ## Related Categories - [Sales Engagement Platforms](https://www.softwareadvice.co.nz/directory/4071/sales-engagement/software) - [Sales Enablement Software](https://www.softwareadvice.co.nz/directory/595/sales-enablement/software) - [Screen Sharing Software](https://www.softwareadvice.co.nz/directory/4402/screen-sharing/software) - [Internal Communication Software](https://www.softwareadvice.co.nz/directory/4370/employee-communication-tools/software) - [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (11130 reviews) 2. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5308 reviews) 3. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17670 reviews) 4. [Google Meet](https://www.softwareadvice.co.nz/software/185290/google-meet) — 4.5/5 (12161 reviews) 5. [Basecamp](https://www.softwareadvice.co.nz/software/4057/basecamp) — 4.4/5 (14437 reviews) ## Reviews ### "Absolutely the best; wish my team utilized it better" — 5.0/5 > **Anonymous User** | *24 July 2026* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: Absolutely the best communication tool still. It's still very easy to use, share, promote collaboration and communication, and has enough tools built in. > > **Cons**: It can be used a little too aggressively by teams and people turning it into a social media-like environment. ----- ### "Effective Collaboration Platform for IT and Business Teams" — 5.0/5 > **Dave** | *9 July 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: Slack has streamlined communication across our IT, operations, and business teams by replacing lengthy email chains with organized channels and direct messaging. The search functionality, file sharing, integrations, and reliable desktop and mobile applications make it easy to collaborate, troubleshoot issues, and keep projects moving efficiently. > > **Cons**: As workspaces grow, conversations and notifications can become overwhelming without proper channel organization and notification management. Some advanced administration, security, and compliance features are also reserved for higher-tier licensing plans. > > We've had a positive experience using Slack as a collaboration platform across multiple departments. It has improved communication, accelerated issue resolution, and provided a centralized location for project discussions and file sharing. From an IT administration perspective, deployment and user management have been straightforward, the platform has proven reliable, and the available integrations have helped streamline daily business operations. Overall, Slack has been a dependable solution that has enhanced productivity and cross-functional collaboration. ----- ### "Slack - The professional accountability tool" — 5.0/5 > **Anonymous User** | *23 July 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Using the channels has made daily reporting for my team so simple. It’s been a great help with holding my team accountable. > > **Cons**: Logging in can be tricky. It’s also hard to use on an older PC as it doesn’t work on older versions of windows. ----- ### "Powerful communication and work management tool" — 4.0/5 > **Amanda** | *22 May 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Slack is a powerful tool for both work management and communication. The supported integrations elevates visibility of tasks from different connected applications. The splitting of Direct Messages and Channels is helpful for ensuring communication reaches its target audience. > > **Cons**: Slack has a steep learning curve compared to other platforms (less intuitive in my opinion). Based on if conversations were continued within individual threads or within the main body of a message, I could inadvertently miss replies. Also it seems that my notifications for in-thread replies are inconsistent between my computer and phone's application. I'm used to this now and just make sure to constantly monitor the Activity page. > > After making it through the initial learning period, I have been happy using Slack. It helps me manage communication topics, stay on top of my work, and go back through chat histories to find information and files I need. ----- ### "Very useful for student projects and team collaboration" — 5.0/5 > **Verified Reviewer** | *14 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I really like how easy Slack makes it to communicate and stay updated, especially when working on college projects with a team. As a B.Tech CSE student, I often have different groups for different projects or activities, and having separate channels keeps everything much more organized than using one common chat. Sharing files, sending messages, and discussing things with teammates is also very convenient. I especially like that I can quickly search for old messages or files instead of scrolling through a long chat. > > **Cons**: The only thing I found a little difficult in the beginning was getting used to all the different channels and notifications. If you’re part of many groups, it can sometimes feel like there are too many notifications. Once you customize the notifications and organize your channels, though, it becomes much easier to manage. > > Overall, my experience with Slack has been really good. I find it especially useful for college projects and team collaboration because communication stays organized and everything related to a project can be kept in one place. It is simple enough for regular chatting but also has features that make it useful for more serious teamwork. The file sharing and search options are probably the features I use the most. For a student working on group projects, I think Slack is definitely worth trying. ----- Page: 1 / 969\ Next: [Next page](https://www.softwareadvice.co.nz/software/154669/slack?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/154669/slack) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data