Slack

Pros

The best thing about Slack, in my opinion, is how easily it integrates with different communication channels and has an intuitive UI that makes it simple to share files, remain in touch with coworkers, and work efficiently in real-time. Its extensive app integrations and customisation possibilities also improve productivity and simplify workflows.

Cons

Slack's potential for information overload, especially with regard to channels and notifications, is a disadvantage that can occasionally result in decreased focus and distractions. Additionally, without appropriate planning and communication channel control, managing big teams or complicated projects can become difficult.

Pros

The interface and integration capabilities of Slack are several times more modern than similar messaging tools.

Cons

Slack has more work to do to overtake market share in Enterprise use cases, meaning those professional teams who are already integrated into the Microsoft environment and prefer Teams. It is often the case where Slack is used on the side, as an addendum, to a team that is already using a different communication platform. I guess this kind of problem would be best remedied by better marketing & outreach to promote Slack’s features and ease.

Pros

A lot of products integrate easily with Slack. As a replacement for Skype it was quite good.

Cons

Rug-pull price increase forced us to migrate. We found Zulip which ended up being better in practically every way.

Pros

Communication is seamless. Even though it is an instant messaging product, it lends itself surprisingly well to transactional communication as well, effectively replacing email for most use cases.

Cons

Search is painful. Notifications with channel membership takes some work to get right.

Pros

We are a prodominently remote business now and what stands out most about Slack is its ability to centralize communication in a way that makes teamwork seamless. The channels allow for organized discussions around specific topics, and the integration with other tools makes it easy to streamline workflows. It makes collaboration feel more dynamic because you can react to messages, share updates in real-time, and even automate some tasks to save time.

Cons

One of the things I like least about Slack is the potential for information overload. With so many channels, threads, and messages, it can sometimes feel overwhelming to keep up with everything, especially if you're part of a large team or working on multiple projects at once. Notifications can pile up quickly, and it’s easy to miss important messages buried in a sea of conversations.

Alternatives Considered

Reasons for Choosing Slack

Switched From

Reasons for Switching to Slack

Pros

I love that it has a free version and allows video, audio, text, and pictures for communicating with my colleagues. It's a good way for our remote team to stay connected.

Cons

I do not like the inconsistent notifications and the way threads work. My team has missed important communications way more often than we have with other similar apps.

Pros

Slack is incredibly user-friendly and makes it easy to manage multiple workspaces, enabling simultaneous communication both within my company and with customers. I especially like the threads feature—it helps keep discussions organized and makes it easy to find information when needed. I also like the customizations and automation you can set up, which saves time.

Cons

I use Slack on both my phone and laptop, but sometimes I have an issue where I can’t answer a call on my laptop because it’s active on my phone instead.
Also, sometimes when a colleague calls me using Apple headsets, I can’t hear them.

Pros

Slack is the best internal messaging product i have ever used. I love being able to quickly create groups and find answers to my questions

Cons

Searching Slack for specific topics can become confusing to follow and find

Pros

Our company communications have been built on Slack - the ease of use and increasing features available have helped us grow and manage communications (both internally & externally).

Cons

The cost is somewhat steep, especially as the team grows. Was recently notified that they were adding a limit to 10 connected apps and would charge us 40% more if we had over 10 (this is down from the previous ulimited). Though they quicky changed their mind. Lead to a fair amount of wasted time internally assessing connections.

Alternatives Considered

Reasons for Switching to Slack

Pros

What I liked most about Slack is how it keeps communication organized and accessible. The channel system is great for separating topics or projects, and the integrations with tools like Google Drive and Trello make it easy to streamline workflows without switching apps. The clean and intuitive interface also makes it easy to navigate, even for new users.

Cons

One downside of Slack is the potential for notification overload, especially in larger teams where messages can pile up quickly. It can sometimes feel overwhelming to keep up with everything. Additionally, while the search function is helpful, it could be more intuitive when trying to locate older messages or specific files in busy channels.

Pros

I like that it is easy to edit a message. I like the ease of posting anonymously. I also love that there are loads of groups. Finding a link within chat is also good, so I would say overall their search functionality is good.

Cons

The vast number of emoticons can make it look less business-like at times.

Pros

Accessing instant messaging, video conferencing, file sharing, collaboration and remote work features in one place is what I like most about Slack.

Cons

There is nothing that I do not like about Slack - it accomplishes all my needs.

Pros

Slack’s instant messaging and channels made team communication seamless, keeping conversations organized and project discussions easy to follow.

Cons

Notifications could become overwhelming, especially in larger teams with multiple channels. It’s easy to get distracted by constant updates.

Pros

Slack is great for working with internal teams and with external guests. I like that you can create lots of channels for specific topics or teams and that you can reply to comments in an individual comment replay thread.

Cons

I can't think of any Cons. Slack's functionality is great and works very well.

Pros

To start, the easy to use interface is a HUGE benefit. If you have ever used any messaging platforms before, jumping into Slack will be seamless. It is intuitive and streamlined. I also love that it keeps all communication in one place - whether that be huddles, group chats, one-on-one conversations, or channels. Everything is easily searchable. Slack really improved its functionality when it added the ability to do calls a few years back.

Cons

Overall, I am thrilled with the platform. I love that it offers a free plan, but the paid are a bit pricey compared to others in the market. Also, the limited users available in a huddle is a bit of a con but not large enough to deter me from recommending Slack.

Pros

I am a daily user of Slack-: I nearly like everything about Slack. It streamlines internal communications via creation of unlimited comms channels.
Video conferencing tool was incorporated recently which has saves me a lot of time since I do not integrate with external web conferencing apps.

Cons

Slack is one and only tool which I have used for an extended duration without facing challenges.

Pros

The ability to create custom channels for projects,along with with features like message threading,file sharing and video/audio which helps keep everyone on the loop, also communication across all of our departments is a breeze without overwhelming our inboxes.

Cons

Slack doesn't give the option to go back to a conversation with deactivated member,that can impact the business if there are some crucial information on the chat.

Pros

Slack is the most robust BIM tool that I have ever used. Currently, I like the newly updated feature (video conferencing) since it allows me to conduct online meetings without integrating with external web apps.

Cons

I have never come across any drawback ever since I implemented Slack in 2018.

Pros

Slack enhances real-time team collaboration which boost productivity in my organization.
It offers audio and video conferencing capabilities which enables me to handle online meetings.

Cons

Slack has never failed to accomplish my needs and I use it on a daily basis.

Pros

Slack’s newest feature (video conferencing) allows me to conduct corporate meetings online.

Cons

Slack is the oldest tool that I still use and pose no error on my end.

Pros

Slacks unified workspace allows me to access multiple tools in one space and this saves me time. Am able to get the information I need in one place. It is easy to use Slack also for task Management.

Cons

Slack is fine and has nothing to worry about.

Pros

Currently I like the fact that the vendor incorporated video conferencing capability which allows me to handle corporate meetings online without integrating with external apps.

Cons

Truth be told, I am facing zero drawbacks when using Slack at the moment.

Pros

Slack is widely used in my organization to enhance team collaboration and online meetings in one central place.

Cons

Slack features has never been hectic to use even the new ones, the vendor ensure to accompany then with free webinars.

Pros

What I like most about Slack is its intuitive interface and the seamless integration with other tools we use daily, like Google Drive and Zoom. The ability to organize conversations into channels makes team collaboration efficient, and features like reminders and scheduled messages help keep everything on track. The search functionality is a lifesaver when looking for past discussions or shared files.

Cons

What I like least about Slack is the notification system. It can become overwhelming, especially in large teams with multiple active channels. Although there are settings to mute channels or customize notifications, it still requires constant adjustment to avoid distractions. Additionally, the free plan has limited message storage, which can be frustrating when trying to access older conversations.

Pros

Slack is best for customer engagement and it has a user-friendly interface. It is simple to start using slack because it has a simple learning curve.

Cons

There is nothing that is challenge with Slack.