About Slack

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics. Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues. Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop. Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.
Slack Software - Slack Action Items
Slack Software - Slack Channels
Slack Software - Slack Conversations
Slack Software - Slack search for messages
Slack Software - Slack Video/Voice Conferencing
Slack video
Slack Software - Slack Action Items - thumbnail
Slack Software - Slack Channels - thumbnail
Slack Software - Slack Conversations - thumbnail
Slack Software - Slack search for messages - thumbnail
Slack Software - Slack Video/Voice Conferencing - thumbnail

Slack pricing

Slack has a free version and offers a free trial. Slack paid version starts at US$7.50/month.

Starting Price:
US$7.50/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Slack

RingCentral Video

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monday.com

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Slack Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.6
Customer Support
4.4
5 reviews of 23,176 View all reviews
Frankline
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 31/10/2020

PERFECT BRIDGE BETWEEN AGENCY AND WORKERS

Slack qualifies to be the best collaboration tool of our generation with users navigating the app with quite a lot of ease. The experience at large is very positive and with such competitive prices, indeed there lies infinite potential with slack. It offers several intergrations iclusive of outlook and zoom among other essential plugins.

Pros

As a messenger app, the basic functions enabling communications are on a perfect edge with a simple, precise interface very easy to navigate. The search option comes in as a plus as you are able to trace your target messaage on a long thread with simple typing of words on the search bar. With slack, we are able to share files with quite a lot of ease and now with the IRC style, we can separate the conversation threads in the presence of multiple members in a team to set up off-topic discussions.

Cons

When sharing your screen with another team or individual, you have to go back to the initial chat to send a message, I would prefer this being done from the same UI of the screen-share. Also the limitation to the number of users attending a video conference does not confer with large organisations such as ours.

Verified Reviewer
  • Industry: Publishing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/06/2023

Really great form of team collaboration, ultimately enhancing productivity

Overall very positive, and would recommend to anyone looking for a collaborative product amongst teams.

Pros

Slack is extremely intuitive to follow and easy to navigate. It is a great collaborative tool for internal teams and the wider company updates.

Cons

Sharing files can be quite clunky, and downloading files directly from slack is not always straightforward.

Zain
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 10/01/2024

Communication Tool

Pros

Best part is the communication with team at Multiple locations. Multiple channels can be easily handled and can set multiple meetings. All the separate workspace for various tasks make it very versatile for employees.

Cons

One normal analysis clients have raised about Slack incorporates the potential for data over-burden. In enormous groups or dynamic channels, the steady stream of messages can be overpowering, and a few clients find it trying to successfully oversee or channel the notices. Furthermore, for certain clients, the expense related with premium elements can be a disadvantage.

Chaya
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 18/04/2019

Slack – Managing projects optimally

Slack is a tool which can be used as a project management tool for managing projects and also it can be used for internal communication inside a project group or a company. Each project group can have its own channels inside the company workspace. Communication through private and public channels has made Slack more popular among the users.

Pros

Slack can be considered as a project management tool. Slack provides both mobile version and desktop version applications where the mobile version is installed in the mobile phone so that whatever may be the situation user may not miss any important information about the project instantly. While the desktop version helps to transfer files of the working project easily while working on the project. Slack provides the facility to share the files, folders, audio and video clips, links. there are private and public channels in slack. Users can be added to these channels and if the users prefer they can have their own personal chats through slack. The emojis, stickers, GIF are also added In Slack to provide better user experience and attract the users with its familiar look to most of the social media or texting apps.

Cons

In order to use Slack users need to have a proper network connection. Without proper network coverage, Slack won’t work. Sometimes messages won’t be delivered to the other side after a selected time(10 PM). Unless the user sets his or her state into active user won’t receive notifications after 10 pm. If the state is away then the messages sent after 10 pm won’t be delivered till the next morning. Because of this sometimes users may miss some important messages. It is both an advantage and a disadvantage too. There is no mechanism to know whether the receiver read the message or not once a message is sent. The sender has to wait until other messages come from the receiver acknowledging that the receiver read the message.

Verified Reviewer
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/11/2023

I LOVE Threads and Apps. Slackbot is my new best friend

Overall, absolutely love it. I have always been a preacher of adopting Slack at workplace

Pros

I love the threads - they way collaborative messaging is arranged. Easy to manage and track in the future. I also love apps and slack bot to automate some stuff and communications

Cons

I feel it is a bit pricey for smaller size teams.

Alternatives Considered

Microsoft Teams

Reasons for Switching to Slack

Slack is any day much easier to use with all types of tools and products like GSuite, Google calendar etc.

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