--- description: Review of Gryphon ONE Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Gryphon ONE | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/4646/speech-analytics/software) > [Gryphon ONE](/software/154276/gryphon-sales-intelligence) # Gryphon ONE Canonical: https://www.softwareadvice.co.nz/software/154276/gryphon-sales-intelligence Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/154276/gryphon-sales-intelligence?page=2) > Revolutionizing Enterprise Engagement: Fueling Growth, Enhancing Experience, and Fortifying Compliance Today's enterprises face a dynamic landscape, balancing bold growth targets with stringent compliance regulations and exceptional customer experiences. Gryphon ONE equips marketing, customer service, and sales teams with the tools to achieve significant revenue growth, improve customer experiences, and address compliance risks. This is accomplished by seamlessly aligning regulatory requirements with unique business objectives in every interaction. Unlock Revenue Potential: Many organizations struggle with compliant outreach, inadvertently shrinking their pool of reachable contacts due to excessive suppression. With 25+ years of specialized expertise, Gryphon AI understands the complexities of compliance requirements. We've partnered with 200+ enterprise organizations, helping them navigate regulatory and company-specific risks while significantly expanding their marketable audience. Gryphon ONE ensures your outreach efforts are both compliant and effective, transforming previously untapped segments into valuable leads that drive increased revenue. Elevate the Customer Journey: Modern customers demand personalized and seamless interactions. Gryphon ONE's proprietary AI provides real-time insights that drive unique business objectives at every stage of the customer journey. By intelligently engaging with customers before, during, and after every interaction, Gryphon ONE: guides your team toward optimal engagement strategies, proactively addresses potential issues as they arise, and delivers key performance insights such as call success and customer sentiment. This data-driven approach enhances personalization, improves agent effectiveness, and cultivates greater customer loyalty. Fortify Against Risk: For more than a quarter-century, Gryphon AI has been a trusted ally in helping enterprises avoid critical violations such as TCPA, Do Not Contact, and collections infractions across all communication channels. Our automated Gryphon ONE platform ensures comprehensive compliance by diligently adhering to Federal, state, and provincial regulations, dynamic contact data updates, call curfew and frequency restrictions, opt-out requests, and proprietary data on existing business relationships and consent. Crucially, the platform maintains a comprehensive audit trail of all these processes, providing irrefutable proof of compliance and safeguarding your organization from potential penalties. Gryphon ONE provides comprehensive contact compliance protection, empowering industry-leading, risk-free growth across even the most regulated industries. Financial Services: In a highly regulated and evolving environment, modern FinServ companies need a proactive approach to compliance. Gryphon ONE enables financial institutions to mitigate risk while simultaneously enhancing the customer experience, ensuring they remain competitive and compliant. Insurance: Insurance carriers face a myriad of compliance challenges, from accurate claims handling to safeguarding sensitive customer data. Gryphon ONE delivers a holistic solution, effectively bundling robust risk management with intelligent customer engagement, empowering carriers to thrive in a dynamic landscape. Healthcare: Regulatory compliance is paramount in healthcare, impacting member safety, data security, and operational efficiency. Gryphon ONE delivers intelligent contact compliance that arms organizations with the tools for regulatory adherence while maintaining a patient-centric approach, fostering healthy and compliant growth. Telecommunications: Telecom enterprises navigate a hyper-dynamic landscape of intense competition and regulatory pressures. Gryphon ONE offers an innovative compliance solution that minimizes regulatory risk while maximizing marketing reach, proactively addressing these challenges and ensuring long-term success. > > Verdict: Rated **4.7/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 9 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Gryphon Networks - **Location**: Boston, US - **Founded**: 1999 ## Commercial Context - **Pricing Details**: Gryphon ONE’s flexible Editions are tailored to meet your evolving business needs. Each edition builds upon the previous, ensuring your organization always has the tools and capabilities it needs. Discover the perfect fit for unlocking the full potential of Gryphon ONE’s intelligent contact compliance. - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Archiving & Retention - Audio Capture - Audit Management - Audit Trail - Auto-Dialer - Automatic Transcription - CRM - CRM Integration - Calendar Management - Call Centre Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording ## Integrations (27 total) - 8x8 Contact Center - Adobe Campaign - Aircall - Alvaria Cloud - Capgemini Intelligent Automation Platform - Cisco Unified Intelligent Contact Management Enterprise - Dialpad - Epsilon - Five9 - Fusion Connect CCaaS - Genesys - Guidewire - HubSpot CRM - Microsoft 365 - Microsoft Teams ... and 12 more integrations ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Speech Analytics Software](https://www.softwareadvice.co.nz/directory/4646/speech-analytics/software) ## Related Categories - [Speech Analytics Software](https://www.softwareadvice.co.nz/directory/4646/speech-analytics/software) - [AI Sales Assistant Software](https://www.softwareadvice.co.nz/directory/4614/ai-sales-assistant/software) - [Contact Centre Quality Assurance Software](https://www.softwareadvice.co.nz/directory/4478/quality-assurance/software) - [Compliance Software](https://www.softwareadvice.co.nz/directory/4363/compliance/software) - [Sales Enablement Software](https://www.softwareadvice.co.nz/directory/595/sales-enablement/software) ## Alternatives 1. 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I enjoyed how the data was ''interactive'' and easily manageable, giving me the portfolio I needed rather with a UI to match. My incentive to make sales calls improved simply by seeing statistics reflect ideal call times. One nice bonus was a simpler way to gauge the ideal call length, as well. > > **Cons**: As more users were rolled out at our company, we noticed a higher frequency of errors. The errors themselves are resolved with a simple IT ticket through Gryphon, so at the end of the day I cannot complain and not much time was wasted. One feature I wish wasn't locked out was/is the ability to track inbound calls. This is a feature that was not included in the package we purchased, so take note of that. > > I've enjoyed the use of the app and the motivation it provides to gauge, improve and present my outbound calling as a whole. The Gryphon team has been a pleasure to work with, and very flexible when it comes to meeting and guiding us on our performance as a large company. ----- ### "Gryphon Sales Management" — 5.0/5 > **Hannah** | *20 August 2019* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: I began 'managing' Gryphon for our Branch a little over a year ago. Since I began, I felt fully supported by Gryphon's representatives and staff. Any time I ever have a question about anything, I know exactly who to go and that they will respond back to me quickly with answers. From an administrative point of view, navigating Gryphon has been very straightforward and simple to learn and to teach others. From a manger's standpoint, I know our managers are very satisfied with the many different options there are when it comes to displaying data and pulling reports. > > **Cons**: I cannot speak for the actual end users themselves, but I never have heard any complaints about the system and its functionality. Everyone who uses Gryphon finds it simple and useful. We keep the Gryphon homepage up on a TV in our office to add a sense of healthy competition among our users. ----- ### "Gryphon Review for Inside Sales" — 4.0/5 > **Verified Reviewer** | *25 September 2019* | Biotechnology | Recommendation rating: 5.0/10 > > **Pros**: Heatmaps to track the effectiveness of calls during different periods allows me to more efficiently plan my calling times. > > **Cons**: The disposition codes can be clunky to enter, and the presence of a hang up button seemed counter intuitive. ----- ### "Gryphon ONE Review - A comprehensive Sales Management Solution" — 5.0/5 > **Olivia** | *9 March 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Gryphon One provides cutting-edge solutions for sales coaching, training and analytics. The call recording and speech analytics capabilities of the program are excellent, enabling us, managers, to spot coaching opportunities and areas for development. The platform's gamification feature is also a great way to motivate sales teams and drive engagement. > > **Cons**: As for now there's no features that I don't like as a user. ----- ### "Good way to track activity" — 5.0/5 > **Chris** | *3 September 2019* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: Good tool to use to track activity, success and log and store numbers. Also good tool to use on multiple phones. > > **Cons**: Dialing a new number and having it not dial because I did not press pound the correct amount of times. > > Customer support is good. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/154276/gryphon-sales-intelligence?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/154276/gryphon-sales-intelligence) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data