--- description: Review of QuestionPro Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: QuestionPro | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [SMS Survey Software](/directory/4444/sms-survey/software) > [QuestionPro](/software/153082/questionpro) # QuestionPro Canonical: https://www.softwareadvice.co.nz/software/153082/questionpro Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.co.nz/software/153082/questionpro?page=2) > QuestionPro is a cloud-based survey and research platform that enables users to create, distribute and analyze surveys, polls, forms and quizzes. It helps organizations gather actionable insights, optimize customer experiences, measure employee engagement and manage online communities. The platform supports several question types, ready-made templates and advanced survey logic including skip logic, branching and question piping. Users can fully customize surveys with logos, colors and layouts and deploy them via email, social media, website pop-ups, or mobile devices. Offline survey collection is also available to capture responses anywhere. QuestionPro includes AI-powered survey creation, allowing users to automatically generate relevant survey questions to save time and improve data quality. It also features AI-driven sentiment analysis, helping organizations understand open-ended feedback and identify key trends. The platform provides real-time dashboards, robust analytics and reporting tools to turn survey data into actionable insights. It integrates with popular tools such as Salesforce, Google Workspace, HubSpot, Tableau and Zapier, making it easy to manage data across the QuestionPro ecosystem or other business platforms. QuestionPro is suitable for individual researchers, small teams, medium businesses and large enterprises. Its versatile suite supports market research, customer experience management, employee experience programs and online community engagement. > > Verdict: Rated **4.8/5** by 532 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 532 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Question Pro - **Location**: Beaverton, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$83.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Subscriptions billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - Audience Targeting - Benchmarking - Commenting/Notes - Conditional Logic - Contact Database - Contact Management - Customer Segmentation - Customisable Branding - Customisable Questions - Customisable Reports - Customisable Templates - Customizable Fields - Data Analysis Tools - Data Cleansing ## Integrations (13 total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [SMS Survey Software](https://www.softwareadvice.co.nz/directory/4444/sms-survey/software) ## Related Categories - [SMS Survey Software](https://www.softwareadvice.co.nz/directory/4444/sms-survey/software) - [Employee Engagement Software](https://www.softwareadvice.co.nz/directory/3397/employee-engagement/software) - [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software) - [Community Software](https://www.softwareadvice.co.nz/directory/4515/community/software) - [Market Research Software](https://www.softwareadvice.co.nz/directory/4222/market-research/software) ## Alternatives 1. 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[Typeform](https://www.softwareadvice.co.nz/software/324633/typeform) — 4.7/5 (969 reviews) ## Reviews ### "Great looking and easy to use" — 4.0/5 > **Tom** | *16 June 2026* | Research | Recommendation rating: 9.0/10 > > **Pros**: It's recent AI features are a great add-on. the surveys themselves continue to look fresh and modern and a pleasant UX for respondents. > > **Cons**: depending on which edition you have, the inability to access certain question types can be a frustration but that's not really to do with the product - just the licence I am on > > Easy to use, the account team are very responsive and supportive too. Been a huge improvement to our research services since moving to QuestionPro. ----- ### "Professional survey software for research, evaluation and higher education projects" — 5.0/5 > **Andreas** | *14 May 2026* | Research | Recommendation rating: 9.0/10 > > **Pros**: QuestionPro is very useful for professional online surveys in research, evaluation and higher education projects. We especially appreciate the advanced survey logic, filtering options and the flexibility in designing complex questionnaires for different stakeholder groups. The platform is intuitive to use and works well for both smaller studies and larger surveys. > > **Cons**: New users first need to explore the available functions and configuration options, as not all features are immediately intuitive. In the Non-Profit License, some more advanced question types and features are unfortunately not available. > > Overall, our experience with QuestionPro has been very positive. We use QuestionPro in applied social science research, evaluations and stakeholder surveys involving HEIs. The software supports efficient survey administration and professional data collection workflows. We also appreciate the continuous development of the platform and the responsive support team. ----- ### "QuestionPro is number \#1 in our book\!" — 5.0/5 > **Sheryl** | *20 May 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: QuestionPro is extremely reliable. I keep the perspective of our patrons at the forefront and helps our business improve with every survey. > > **Cons**: They took away some of the functionality and features on the nonprofit option that were very valuable that we wish they would restore. > > Overall, questionpro is a true gift to use and we value being about to use it as a nonprofit organization. ----- ### "Easy-to-Use Survey Platform" — 5.0/5 > **Andrea** | *15 May 2026* | Nonprofit Organisation Management | Recommendation rating: 9.0/10 > > **Pros**: I liked most that QuestionPro is very easy to use, especially when designing surveys. The platform is intuitive, practical, and makes it simple to create, distribute, and manage surveys. I also really appreciate their active customer support, which responds quickly to questions and requests. > > **Cons**: There is very little I disliked about QuestionPro. Some advanced features may take a bit of time to explore at first, but overall the platform is easy to use, reliable, and well supported. > > My overall experience with QuestionPro has been very positive. It is an easy-to-use and reliable platform for creating and managing surveys, with intuitive survey design tools and useful features for collecting feedback. Their customer support is also very active and responds quickly to questions or requests, which makes the experience even better. ----- ### "Helpful resource for small teams" — 4.0/5 > **Chris** | *28 May 2026* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: The platforms flexibility, analytics and reporting are very helpful for our small organization. Customer support is very responsive. Once, the website was down and QuestionPro had it back up and running within a couple hours. The range of questions available meets all of our needs. We love that the QR codes generated for the survey are static so we can use flyers/paper materials without having to update this code each time. > > **Cons**: The design side can sometimes be difficult to navigate as someone with minimal experience in data collection. > > For us as a small non-profits, the service they provide is extremely helpful for our small team. Customer service is great. The software feels a little outdated, but nothing that hinders our use. ----- Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.co.nz/software/153082/questionpro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/153082/questionpro) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data