--- description: Review of QuestionPro Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: QuestionPro | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [SMS Survey Software](/directory/4444/sms-survey/software) > [QuestionPro](/software/153082/questionpro) # QuestionPro Canonical: https://www.softwareadvice.co.nz/software/153082/questionpro Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.co.nz/software/153082/questionpro?page=2) > QuestionPro is a cloud-based survey and research platform that enables users to create, distribute and analyze surveys, polls, forms and quizzes. It helps organizations gather actionable insights, optimize customer experiences, measure employee engagement and manage online communities. The platform supports several question types, ready-made templates and advanced survey logic including skip logic, branching and question piping. Users can fully customize surveys with logos, colors and layouts and deploy them via email, social media, website pop-ups, or mobile devices. Offline survey collection is also available to capture responses anywhere. QuestionPro includes AI-powered survey creation, allowing users to automatically generate relevant survey questions to save time and improve data quality. It also features AI-driven sentiment analysis, helping organizations understand open-ended feedback and identify key trends. The platform provides real-time dashboards, robust analytics and reporting tools to turn survey data into actionable insights. It integrates with popular tools such as Salesforce, Google Workspace, HubSpot, Tableau and Zapier, making it easy to manage data across the QuestionPro ecosystem or other business platforms. QuestionPro is suitable for individual researchers, small teams, medium businesses and large enterprises. Its versatile suite supports market research, customer experience management, employee experience programs and online community engagement. > > Verdict: Rated **4.8/5** by 539 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 539 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Question Pro - **Location**: Beaverton, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$83.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Subscriptions billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - Audience Targeting - Benchmarking - Commenting/Notes - Conditional Logic - Contact Database - Contact Management - Customer Segmentation - Customisable Branding - Customisable Questions - Customisable Reports - Customisable Templates - Customizable Fields - Data Analysis Tools - Data Cleansing ## Integrations (13 total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [SMS Survey Software](https://www.softwareadvice.co.nz/directory/4444/sms-survey/software) ## Related Categories - [SMS Survey Software](https://www.softwareadvice.co.nz/directory/4444/sms-survey/software) - [Employee Engagement Software](https://www.softwareadvice.co.nz/directory/3397/employee-engagement/software) - [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software) - [Community Software](https://www.softwareadvice.co.nz/directory/4515/community/software) - [Market Research Software](https://www.softwareadvice.co.nz/directory/4222/market-research/software) ## Alternatives 1. [UmfrageOnline](https://www.softwareadvice.co.nz/software/449992/Enquetes-Maken) — 4.6/5 (1758 reviews) 2. [Google Forms](https://www.softwareadvice.co.nz/software/179230/google-forms) — 4.7/5 (11537 reviews) 3. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10495 reviews) 4. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2919 reviews) 5. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5308 reviews) ## Reviews ### "Question pro for Education" — 5.0/5 > **Megan** | *26 July 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: QuestionPro is powerful and offers a lot of functionality for the price. It is relatively easy to use once you get familiar with the platform, and it provides a wide range of tools and features for creating and managing surveys. > > **Cons**: There is a bit of a learning curve when you first get started. Some features can take time to figure out, especially if you are new to the platform, but once you learn how everything works, it becomes much easier to use. > > Overall, I have had a very positive experience with QuestionPro. I like the product and find it to be a good value for the price. It is fairly easy to use, and the platform is more powerful than I initially expected. There is some time required to learn the system, but overall I would recommend it to organizations looking for an affordable and capable survey platform. ----- ### "Great survey tool with advanced features and a very useful dashboard of results\!" — 5.0/5 > **Zeina** | *23 July 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: QuestionPro allowed us to add features in our survey that did not exist in other survey tools. We were able to do branching, complicated scoring, and receive a great dashboard with graphs and details that we could directly use in reporting. It also allows sending the survey via a built-in mail merge tool and tracking responses, with the option of sending reminders to those who have yet to complete with one click\! They offer an amazing value for nonprofits and it is one of the most advanced and affordable survey tools. > > **Cons**: Some of the more detailed features need some learning but once you use them it is easy to remember how to enable them. > > As I was learning to use the more advanced features, I used their support and online chat feature and found the customer support very helpful and informed. They follow up with resources and documentation of the chat. ----- ### "Great looking and easy to use" — 4.0/5 > **Tom** | *16 June 2026* | Research | Recommendation rating: 9.0/10 > > **Pros**: It's recent AI features are a great add-on. the surveys themselves continue to look fresh and modern and a pleasant UX for respondents. > > **Cons**: depending on which edition you have, the inability to access certain question types can be a frustration but that's not really to do with the product - just the licence I am on > > Easy to use, the account team are very responsive and supportive too. Been a huge improvement to our research services since moving to QuestionPro. ----- ### "Professional survey software for research, evaluation and higher education projects" — 5.0/5 > **Andreas** | *14 May 2026* | Research | Recommendation rating: 9.0/10 > > **Pros**: QuestionPro is very useful for professional online surveys in research, evaluation and higher education projects. We especially appreciate the advanced survey logic, filtering options and the flexibility in designing complex questionnaires for different stakeholder groups. The platform is intuitive to use and works well for both smaller studies and larger surveys. > > **Cons**: New users first need to explore the available functions and configuration options, as not all features are immediately intuitive. In the Non-Profit License, some more advanced question types and features are unfortunately not available. > > Overall, our experience with QuestionPro has been very positive. We use QuestionPro in applied social science research, evaluations and stakeholder surveys involving HEIs. The software supports efficient survey administration and professional data collection workflows. We also appreciate the continuous development of the platform and the responsive support team. ----- ### "Effective tool for nonprofits." — 5.0/5 > **Megan** | *31 July 2026* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: We appreciate ease of building user-friendly surveys and all of the different varieties of questions and formats. There is immediate customer support when needed > > **Cons**: I wish there were some more customizations, but there are plenty of options, so we always find something that works for our vision and needs. > > We've been using QuestionPro for several years and are very satisfied with the company and the surveys. We appreciate the analytics and the information it gives to our company. ----- Page: 1 / 23\ Next: [Next page](https://www.softwareadvice.co.nz/software/153082/questionpro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/153082/questionpro) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data