--- description: Review of RESMARK Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RESMARK | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/4391/tour-operator/software) > [RESMARK](/software/152878/resmark) # RESMARK Canonical: https://www.softwareadvice.co.nz/software/152878/resmark Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/152878/resmark?page=2) > Resmark offers a solution to book tours, activities, and rentals, which aims to help businesses understand customers and expand. This tool allows users to create/sign online waivers and release of liability forms using WaiverSign, which is built into Resmark. Resmark intends to improve the customer experience and create relationships by delivering timely automated messages before and after booked trips. A Resmark US-based support team is available when questions regarding adventure travel marketing arise. > > Verdict: Rated **4.8/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 35 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: RESMARK Systems - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$95.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Resmark pricing is super simple. No booking limits, no user limits, no choosing which features will be best for you. With our pricing packages, you get access to everything Resmark. You'll also get unlimited access to our support team to ensure your success. A small 2%-3.5% transaction fee (depending on the package) will be passed on to the customer with each transaction. If you prefer, this can be absorbed and paid by you directly.? As a bonus, you'll also get our built-in digital waiver program, WaiverSign, which includes 100 signed waivers every month and only $0.10 for each additional signed waiver. Businesses processing over $3 million per year can request custom pricing for the “Enterprise” version. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Aruba, Bahamas, Barbados, Belize, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Dominican Republic, Grenada, Jamaica, Mexico, Puerto Rico, St Lucia, St Martin, Turks & Caicos Islands, US Virgin Islands, United States ## Features - API - Access Controls/Permissions - Activities Booking - Activity Dashboard - Alerts/Notifications - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - CRM - Central Reservation System - Channel Management - Client Management - Communication Management - Customer Database - Customer History - Customer Support - Customisable Branding - Customisable Reports - Data Import/Export ## Integrations (1 total) - Google Analytics 360 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Tour Operator Software](https://www.softwareadvice.co.nz/directory/4391/tour-operator/software) ## Related Categories - [Tour Operator Software](https://www.softwareadvice.co.nz/directory/4391/tour-operator/software) - [Online Booking Systems](https://www.softwareadvice.co.nz/directory/432/reservation/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.co.nz/software/133924/eventgrid) — 4.6/5 (5748 reviews) 2. [Booqable](https://www.softwareadvice.co.nz/software/77802/booqable) — 4.8/5 (1126 reviews) 3. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1524 reviews) 4. [OpenTable](https://www.softwareadvice.co.nz/software/439120/opentable) — 4.7/5 (1317 reviews) 5. [Lodgify](https://www.softwareadvice.co.nz/software/140962/lodgify) — 4.5/5 (1282 reviews) ## Reviews ### "Resmark has made a world of difference for our small company\!" — 5.0/5 > **Erik** | *22 July 2014* > > We searched for three years to find an online booking system that fit our needs. We needed an incredibly robust system that could handle the dynamic nature of our tour company, but everything that we saw had functional limitations or looked cheap and awkward when integrated on our web site. When we discovered Resmark it was clear that we had finally found something that worked for us. Resmark literally acts as another administrative assistant, only this "employee" rarely makes any mistakes and works around the clock\! At first we were a bit nervous about making the big leap into an online system, especially one that has a bit higher cost than so many of the systems available out there. However, the value of Resmark is outstanding. No other system that we tested came close to being as robust as Resmark, and we see the system paying for itself already (only halfway into our season). I also feel the need to talk about the customer support that Resmark offers. I am blown away by how easy they are to reach, and how helpful they are. There is a bit of a learning curve to figuring out how to set things up (at least for techno-challenged people like me), but the friendly folks at Resmark have been an invaluable resource. Their knowledge of the system is comprehensive, and they are incredibly quick to fix any problems that arise. i can recommend Resmark without reservation. It has made our company more efficient and effective, and it has taken a huge administrative load off of our backs. ----- ### "Great solution to our reservation problem" — 5.0/5 > **George** | *30 July 2014* > > We have been working with Resmark since the summer of 2011, and actively using the software since April 2012. Our expereince has been very positive from the beginning. The team at Remsark, from sales to tech support, has been very professional and they are always willing to go the extra mile to help resolve even the smallest of issues. Response time to questions from customer support is also very prompt. My expereince has been very positive with all the staff at Resmark. The software itself is easy to use after a little training. We have about 10 people using resmark on a regular basis, and I've personally trained about 20 people. The steps to book and manage reservations are very intuitive, and with a little practice, most employees are off on their own in a matter of hours. Reporting is very diverse and the system allowes you to pull just about any information and export to excel. Online booking process easy to use and we rarely hear about any issues from customers. One drawback is Resmark software can not be used on a tablet or other mobile device. We have a few remote locations where desktop or laptop use is not available. Having full tablet access would be a bonus. Overall I would definitely recommend Resmark to any company who is looking for reservation software for outdoor programs. Resmark is always innovating and keeping current with trends in the industry. Good company, good people. ----- ### "Game changer" — 4.0/5 > **Dan** | *22 July 2014* > > We're into our second full year with Resmark, and as promised it's working hard behind the scenes of my adventure travel company in Alaska. The automated emails are helping us deliver pertinent info systematically to our leads and guests, and the integration with Waiversign has helped us to achieve an entirely paper-free reservation \& registration process. More customization \& email tracking options, and a cheaper price, would kick Resmark into a world of 5 stars across the board\! ----- ### "Do it\!\!" — 5.0/5 > **Richard** | *24 July 2014* > > For a small company providing mostly seasonal tours, Resmark was no small investment. But, we pride ourselves on offering the best adventures in the area, and Resmark has allowed us to make the most of a small staff. Simply put, we've become more efficient. The software fills the role of several employees. Our reservations staff is easily trained to use the software, and online reservations are effective and attractive. The numerous pre-packaged reports help with both daily operations and marketing. Our staff is more prepared for guests, and our marketing team is able to plan, make informed decisions, and track the effectiveness of our efforts. Also, the auto emails rock\! Our very small staff can easily handle all inquiries (both through our wesbite and from other outside sources), and create targeted email campaigns. We send useful information before the trip, and gather useful input from guests after the trip. Plus, keeping in touch with past guests never hurt. Customer service? Ridiculously good. Always friendly, informative and prompt. It was a tough decision to go with Resmark, but it has been one of the best decisions we have made. ----- ### "A comprehensive program" — 5.0/5 > **Anne** | *23 July 2014* > > I was initially reluctant to trade a reservations program I knew for a new system, but Resmark was very user-friendly as far as set up, as well as entering and retrieving the information we need to efficiently operate our rafting trips. After 3 years, we are very happy we made the switch. Resmark does far more than we utilize--the program is integrated, comprehensive, and still simple to use. It has made our business more efficient and allows us to focus on our customers instead of administrative details. The best part of Resmark is the support and development team. They are available any time, knowledgeable, friendly and helpful. The developers are always interested in feedback and responsive to their clients' needs and ideas. We have made several suggestions that have been included in program updates, so we know they are listening\! ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/152878/resmark?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/152878/resmark) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data