--- description: Review of Referral Rock Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Referral Rock | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Affiliate Software](/directory/4629/affiliate/software) > [Referral Rock](/software/152167/referral-rock) # Referral Rock Canonical: https://www.softwareadvice.co.nz/software/152167/referral-rock Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/152167/referral-rock?page=2) > Referral Rock is referral program software built to help businesses bring in referrals consistently. Rather than handing over software and leaving a team to figure it out, every plan includes a dedicated advisor who helps set the program up around how the business interacts with its customers day to day, using proven referral best practices, then it runs in the background. The advisor recommends the rewards that fit the audience, sets up the program and its messaging, and handles any integration, so the program is built right before it goes live. From there the system covers the whole program: automatic invites and enrollment, a branded member portal, easy sharing, reward management, automatic payouts, and real-time tracking and reporting. The business stays in control of the parts that matter: the reward rules (two-sided, tiered, milestone, recurring, or flat), how partners and advocates are enrolled, and how the program connects to CRM, e-commerce, and email tools. It fits relationship-led sales and high-volume checkouts alike, because how referrals are tracked and rewarded follows how customers actually buy. Because each program is shaped to the business running it, very different kinds run on it: home services, professional services, clinics, franchises, agencies, SaaS, and e-commerce. Referral Rock supports refer-a-friend, affiliate, partner, and brand ambassador programs, all on one platform. > > Verdict: Rated **4.6/5** by 101 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 101 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Referral Rock - **Location**: Alexandria, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$250.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Advocate Management - Affiliate Management - Alerts/Notifications - Campaign Analytics - Campaign Management - Campaign Segmentation - Commission Management - Contact Management - Conversion Tracking - Customer Engagement - Customer Segmentation - Customisable Branding - Customisable Reports - Customisable Templates - Data Import/Export - Discount Management - Electronic Payments ## Integrations (22 total) - AWeber - ActiveCampaign - Acuity Scheduling - BigCommerce - Campaign Monitor by Marigold - Drift - HubSpot CRM - HubSpot Sales Hub - HubSpot Service Hub - Intercom - Leadpages - Mailchimp - Marketo Engage - Shift4Shop - Shopify ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Affiliate Software](https://www.softwareadvice.co.nz/directory/4629/affiliate/software) ## Related Categories - [Affiliate Software](https://www.softwareadvice.co.nz/directory/4629/affiliate/software) - [Referral Software](https://www.softwareadvice.co.nz/directory/4568/referral-management/software) - [Customer Advocacy Software](https://www.softwareadvice.co.nz/directory/4271/customer-advocacy/software) ## Alternatives 1. [Referral Factory](https://www.softwareadvice.co.nz/software/432465/referral-factory) — 4.8/5 (162 reviews) 2. [UpViral](https://www.softwareadvice.co.nz/software/235774/upviral) — 4.7/5 (107 reviews) 3. [Buyapowa](https://www.softwareadvice.co.nz/software/162295/buyapowa) — 4.6/5 (84 reviews) 4. [ReferralCandy](https://www.softwareadvice.co.nz/software/152176/referralcandy) — 4.5/5 (387 reviews) 5. [Post Affiliate Pro](https://www.softwareadvice.co.nz/software/109053/postaffiliatepro) — 4.7/5 (703 reviews) ## Reviews ### "Easy to set up and use PLUS amazing team" — 5.0/5 > **Zara** | *16 March 2026* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: The client support is great\! The staff are so friendly and always ontop of things (so I don't have to be) > > **Cons**: I would love if the UI was a bit nicer looking. But I am picky when it comes to look/feel of user interfaces. > > Really helpful staff, plus brilliant, flexible technology that is easy to set up and use. Their one-click sign up function is awesome ----- ### "Frictionless for the Customer\!" — 5.0/5 > **Samina** | *6 June 2023* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: The best thing is how easy it is for a customer to sign up with a single click and use their dashboard link to check their stats. Our goal was to make it frictionless for the Referring member and Referral Rock certainly does that. > > **Cons**: We had to host the landing page within Referral Rock instead of our domain for tracking purposes. This was not ideal but it was the only way to make it work with our system. > > Overall great experience. Great customer service and our account manager \[sensitive content hidden\] was super helpful and knows her product very well\! ----- ### "Poor User Experience. Poor Customer Service." — 1.0/5 > **Verified Reviewer** | *10 January 2019* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: The idea, maybe. Except there are competitors out there that are way better. > > **Cons**: Supposed to make your life easier, but it’s conplicated and frustrating. Plus it doesn’t even look professional. > > Not a fan. ----- ### "Fantastic product and service\!" — 5.0/5 > **Nicole** | *15 June 2023* | Banking | Recommendation rating: 10.0/10 > > **Pros**: The customizable tools and portal we're extremely easy to use. > > **Cons**: I can't think of one con about Referral Rock\! > > At a lower cost than competitors, we received excellent customer service from sales to implementation and implementing the product was a breeze with all of the available customizable tools. ----- ### "Outstanding customer service" — 5.0/5 > **Sarah** | *3 March 2020* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: The Referral Rock platform is a simple off the shelf solution for a referral program. It easily integrated into Salesforce and we were able to reskin the entire platform in our branding. > > **Cons**: Unfortunately, there was no available support in the Australian time zone which made it a challenge but hardly a con. > > Our overall experience has been amazing, from the moment that we indicated we were interested in the platform we have pleasantly surprised by the platform and the customer service. I have worked with many platforms with customer service centres outside of Australia and this is the best experience we have ever experienced. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/152167/referral-rock?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/152167/referral-rock) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data