---
description: Review of ProPet Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ProPet | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Kennel Software](/directory/4638/kennel/software) > [ProPet](/software/151609/propet)

# ProPet

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> ProPet is a kennel management software that helps businesses streamline operations related to dog grooming, boarding, service scheduling, order processing and more. The pet and client manager module enables staff members to create customer profiles, generate online agreements, track vaccination requirements and collect emergency contact information.&#10;&#10;&#10;ProPet's boarding dashboard allows employees to handle check-ins, generate invoices, view daily reservation summary, manage cancellations, send automatic booking reminders and access pet-specific notes. The retail module allows front desk employees to create an online store, manage product inventory, track orders and accept online payments. Additionally, it provides a separate customer portal, which allows clients to upload pet details, book appointments and receive promotional offers and discounts.&#10;&#10;&#10;ProPet facilitates integration with several third-party solutions, such as MailChimp, Zapier, Twilio, and Stripe. It also provides Android and iOS mobile applications, which enables employees to handle operations remotely. It is available on monthly subscriptions and support is extended via FAQs, phone and email.
> 
> Verdict: Rated **4.7/5** by 103 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 103 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ProPet Software
- **Location**: Ottawa, Canada
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$49.99
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pet \&amp; client manager: $47.99/month (paid annually) or $49.99/month (paid monthly)&#10;&#10;Grooming: $56.99/month (paid annually) or $59.99/month (paid monthly)&#10;&#10;Boarding \&amp; daycare: $74.99/month (paid annually) or $79.99/month (paid monthly)&#10;&#10;Pet resort: $84.99/month (paid annually) or $89.99/month (paid monthly)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Bahrain, Canada, Kuwait, New Zealand, Qatar, United Kingdom, United States

## Features

- API
- Alerts/Notifications
- Appointment Management
- Billing & Invoicing
- CRM
- Calendar Management
- Client Management
- Client Portal
- Credit Card Processing
- Customer Accounts
- Customer Management
- Customer Portal
- Customization
- Discount Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Email Management
- Email Marketing
- Email Templates

## Integrations (3 total)

- Mailchimp
- QuickBooks Online
- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Kennel Software](https://www.softwareadvice.co.nz/directory/4638/kennel/software)

## Related Categories

- [Pet Sitting Software](https://www.softwareadvice.co.nz/directory/4225/pet-sitting/software)
- [Pet Grooming Software](https://www.softwareadvice.co.nz/directory/4633/pet-grooming/software)
- [Kennel Software](https://www.softwareadvice.co.nz/directory/4638/kennel/software)

## Alternatives

1. [Pet Manager](https://www.softwareadvice.co.nz/software/111252/pet-manager) — 5.0/5 (61 reviews)
2. [BusyPaws](https://www.softwareadvice.co.nz/software/262499/busypaws) — 4.7/5 (79 reviews)
3. [Paw Partner](https://www.softwareadvice.co.nz/software/111597/paw-partner) — 4.9/5 (59 reviews)
4. [Gingr](https://www.softwareadvice.co.nz/software/223150/gingr) — 4.5/5 (214 reviews)
5. [RunLoyal](https://www.softwareadvice.co.nz/software/188860/runloyal) — 4.8/5 (27 reviews)

## Reviews

### "Propet works very well\!" — 5.0/5

> **Tasley** | *12 October 2018* | Veterinary | Recommendation rating: 9.0/10
> 
> **Pros**: I like the customer service, ease of use and functionality. When we call and have a problem, they fix it quickly and efficiently.
> 
> **Cons**: It is still developing in certain features.
> 
> I love it. they are adding a retail function at JUST the right time for us.

-----

### "Propet from a Person who is not techie" — 5.0/5

> **Debbie** | *2 February 2023* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: ProPet offers a comprehensive set of pet care services, including dog walking, pet sitting, overnight care, and more.They have an easy-to-use booking system and offer flexible scheduling options.ProPet provides an insurance policy that covers any damage or injury that may occur during pet care services.ProPet offers competitive pricing when compared to other similar services.
> 
> **Cons**: ProPet does not offer grooming services.They do not offer any discounts for multiple pet households.ProPet does not have a mobile app for customers to book services.
> 
> Knowing your pet's activity and health levels: ProPet’s sensors and tracking technology provide pet owners with an understanding of their pet’s activity, health, and behavior.    Connecting with your pet: ProPet’s app allows pet owners to interact and communicate with their pet, as well as receive notifications when their pet’s activity levels change.  identifying potential health issues: ProPet’s sensors and tracking technology can alert pet owners to changes in their pet’s health that may require further medical attention.BenefitsImproved pet health: ProPet’s sensors and tracking technology can help pet owners better understand their pet’s activity and health levels, allowing for more informed decisions about their pet’s health.  Increased pet safety: The device and app can alert pet owners to changes in their pet’s activity levels, preventing dangerous situations or accidents.  Improved pet tracking: ProPet allows pet owners to track their pet’s location, ensuring their pet stays safe and secure.  Reduced pet anxiety: ProPet’s tracking technology also allows pet owners to monitor their pet’s activity levels, helping to reduce pet anxiety.  Enhanced pet care: The device and app provide pet owners with detailed insights into their pet’s health, allowing for more personalized and tailored care.

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### "Great but needs work" — 3.0/5

> **Amanda** | *25 November 2020* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: It's really easy to use and to train people to use.  Very straightforward and user friendly. &#10;Customers use it easily too
> 
> **Cons**: So much needs to be done - main complaint is customers book even if you are full &#10;We have to manually tell them we're full &#10;Causes confusing and overbooking
> 
> It's great but a lot of the issues we have they just say &#10;They are working on it &#10;&#10;Things we have asked for 4+ years ago

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### "We are a new boarding kennel and training facility. We love using this software." — 5.0/5

> **Verified Reviewer** | *22 May 2018* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, customer service has been outstanding. In addition, they are working on upgrades and have used some of our requests to customize the experience.
> 
> **Cons**: There are still a few things in Beta, but they come out quickly and are well thought out and tested.
> 
> This software is easy to use, well thought out and it has lots of features.  It helps us keep track of appointments, training, grooming, etc.  Love it.

-----

### "ProPet" — 4.0/5

> **Verified Reviewer** | *5 October 2018* | Hospitality | Recommendation rating: 6.0/10
> 
> **Pros**: Color codes that can easily be assigned to alert staff to characteristics of both animals and human customers.
> 
> **Cons**: I was unable to upload my own contract for customers to sign.&#10;Also, I emailed 3 times with questions and they were never returned, however the first phone call I made was returned within 24 hours and that was appreciated.

-----

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Next: [Next page](https://www.softwareadvice.co.nz/software/151609/propet?page=2)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/151609/propet)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/pet-grooming/propet-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/151609/propet> |
| en-GB | <https://www.softwareadvice.co.uk/software/151609/propet> |
| en-IE | <https://www.softwareadvice.ie/software/151609/propet> |
| en-NZ | <https://www.softwareadvice.co.nz/software/151609/propet> |

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