About PRTG












PRTG pricing
PRTG has a free version and offers a free trial. PRTG paid version starts at US$2,149.00/year.
Alternatives to PRTG
PRTG Reviews
Feature rating
All PRTG Reviews

- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
PRTG a useful and easy to deploy tool
We started using PRTG with the demo and we realized that it had many functionalities such as email notification and others such as being able to monitor the traffic of an interface or the SNMP of a device and we decided to purchase the licensed version and it has been a great choice.
Pros
What I like most about PRTG is that it is very easy to deploy, in addition to being very intuitive, it does not require much knowledge to configure it. It also has an APP for Android that is very useful and from which you can monitor the services.
Cons
What I like least is that it is a little expensive compared to the competition.
Response from Paessler GmbH
Dear Cesar Enrique,
Thank you for your feedback on PRTG Network Monitor! We're glad to hear that you find PRTG easy to deploy and intuitive, with an easy-to-use Android app for service monitoring.
We understand your concerns about the cost compared to the competition, but we appreciate your decision to switch to PRTG for its efficiency and faster notifications. We're happy to have you as a satisfied user and hope it continues to effectively meet your monitoring needs.
Your Paessler Team
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Good app to monitor connections and devices status
I like this monitoring tool because it helps to prevent some fails or interruptions on the network
Pros
Monitor all the connections and devices that we use in all the company
Cons
It takes some time to setup each connection or device that wants to monitor
Response from Paessler GmbH
Dear Reynaldo,
Thank you for your review! We are pleased to hear that PRTG has been beneficial in preventing network issues. Your feedback regarding the setup process is appreciated, and we are always looking for ways to improve the user experience.
Your Paessler Team
- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
The best ICMP tool
Pros
PRTG is the best tool for ICMP supervision
Cons
The PRTG 500 subscription is quite expensive for 50 devices
Response from Paessler GmbH
Thank you very much for your positive review! We're pleased that you find our product excellent for monitoring. We are constantly striving to provide high quality monitoring capabilities that deliver real value while ensuring reliable performance.
Your Paessler Team
- Industry: Computer & Network Security
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Good to fulfil the basic needs, Inbuilt sensors are not enough
Pros
1. Easy to use
2. Instalation and preconfig is easy
3. Making Alert policies are easy
Cons
1. Sensors are not enough to link PaloAlto, Cisco and HP hardware
Response from Paessler GmbH
Thank you for your feedback. We're glad to hear that you found our product easy to use and install. We appreciate your insight regarding the sensors and will take it into consideration for future improvements.
Your Paessler Team
- Industry: Security & Investigations
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
PRTG networking devices monitor
It is a really good network device monitor tool, we used for internal purposses and also to present to our clients their monitor devices
Pros
It is a really good agentless tool to present monitor graphics of our network devices.
Cons
All seems good so far for us we have used it for around 3 years now.
Response from Paessler GmbH
Dear Uriel,
Thank you for your wonderful feedback! We're glad to hear PRTG has been a reliable solution for monitoring your network over the past three years. We're here to ensure your continued monitoring success!
Your Paessler Team
- Industry: Nonprofit Organisation Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Awesome product to use
Pros
The monitoring system, dashboard, logs, patch management etc. I think I like all the features of PRTG.
Cons
I would say they should improve their Remote management system more. We cannot push the softwares directly from there.
Alternatives Considered
Splunk EnterpriseReasons for Choosing PRTG
It was giving us much more functionality with same prices.Reasons for Switching to PRTG
PRTG was Ace in all the features it was providing and it was trusted platform in the market.Response from Paessler GmbH
Dear Harjot,
We're thrilled to hear you're enjoying PRTG. We're committed to providing a trusted platform with comprehensive features that meet your needs. Thank you for choosing PRTG!
Your Paessler Team
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
A simple and cost-effective way for traffic monitoring
The installation are pretty easy and operationally, it's easy to maintain as long as you have large disk space and good CPU resources.
The monitoring is made easy with custom sensors and updated snmp library files.
Previously, the mail support will be a bit delay since HQ in Germany is 6-8 hours away, but now, APAC has its own resources to respond to the case.
Pros
Easy to setup and operate. Few clicks and you are able to monitor the performance and health of your network, devices, servers, IOTs devices. Not too expensive and light installation file.
Cons
Not able to run on Linux or other non-Windows operating system.
Alternatives Considered
SolarWinds Service Desk, ManageEngine Network Configuration Manager and WhatsUp GoldReasons for Choosing PRTG
MRTG is an open source and not easy to manage and operate. Another solution by Solarwind seems to be heavy with the installation and not that straight forward when doing snmp.Reasons for Switching to PRTG
Easy to install, cost is lower than the rest, easy to operate and devices can be monitored within 5 minutes.Response from Paessler GmbH
Dear Ahmad Fahmi,
Thank you for your detailed feedback! We're glad to hear that you found our system easy to set up and operate, with effective monitoring capabilities.
Your Paessler Team
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
A well priced, well featured Network Monitor
Substance over spectacle is in our value system, and PRTG has always delivered on substance. Their updates have been rock solid over the last 10+ years and we’ve been able to effectively leverage PRTG to catch, alert, investigate, and address issues, bit pro- and reactively.
Pros
PRTG has allowed us to accurately monitor our network and systems as well as been the forefront of our notification system for 10+ years. There tool has been easily implemented in multiple environments and for multiple workloads for us. It has a good ability set, and has received modern updates as new technology has emerged.
Cons
The interface, while easy to evaluate on a limited environment, can become cluttered or larger than feasible for a quick dashboard-type view on larger environments. It provides good logs and graphs for deep dives, but can be seen as dated in it’s presentation compared to other options on the market.
Alternatives Considered
DatadogReasons for Switching to PRTG
Datadog is an interesting product and priced well, but ultimately it wasn’t enough ROI to invest in a switch.Response from Paessler GmbH
Dear Michael,
Thank you for leaving us a review. We appreciate your detailed review and your commitment to PRTG. While we prioritize functionality and reliability, we're committed to improving the user interface to scale to larger environments and provide a more intuitive experience.
Your Paessler Team
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
PRTG - a helping hand in monitoring devices
After the initial configuration setup the software pretty much finds what needs to be monitored and suggests ever sensor available. So, pretty easy.
Pros
It just took off all the manual work of checking equipments and let's me know when there's a problem.
Cons
Havng to remove the auto discovery sensors manually because my licence didin's allow for that many.
Alternatives Considered
Solarwinds Log AnalyzerReasons for Switching to PRTG
Better price and simplicity of use. Other tools were more expensive and didn't add any value over PRTG.Response from Paessler GmbH
Dear Yolanda,
Thanks for your positive feedback! We're glad to hear that PRTG has streamlined your monitoring process and provided automated alerts for device issues. Our goal is to simplify setup and provide comprehensive monitoring options, so we're thrilled that you found it easy to configure and use.
Your Paessler Team
- Industry: Building Materials
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Fast and easy to set up monitoring
Pros
The initial setup of PRTG is very easy, and the 100 free sensors allows you to monitor a reasonable part of your network for free to determine that it will do the desired job - or if you only have a small network, this may be fine to monitor your entire network.
Cons
Some advanced features like the ability to set up auto-remediation of issues would be nice, as would the ability to use PRTG behind Cloudflare.
Reasons for Switching to PRTG
PRTG was faster and easier to set up and have a functional monitoring system, while also being relatively low cost.Response from Paessler GmbH
Dear Warren,
Thank you for your positive feedback on PRTG's easy setup and free sensor offering. We appreciate your suggestions and we'll consider them for future updates to improve our product's capabilities.
Your Paessler Team
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
PRTG Network Monitor is a powerful tool
This tool has saved us a lot of time with configuration of in-depth service monitoring
Pros
The ease to implement and on-board new devices into the portal. The out-the-box templates are also very good and enable us to monitor in-depth services with ease
Cons
Bespoke and customised service monitoring is a bit complicated and it would be nice to have more comprehensive documentation on this
Response from Paessler GmbH
Dear Matthew,
Thank you for sharing your thoughts with us! We're happy to hear that you find PRTG Network Monitor to be a powerful tool. It's great to know that the ease of implementation and onboarding of new devices, along with the out-of-the-box templates, have helped you to effectively monitor services.
Your Paessler Team
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
I like PRTG, always is working
Pros
I used PRTG in several environnements accros my work, and every time the setup was faster. I used at home too, there is free licence that you can use.
Cons
When you use some sensors using a specifically SNMP string and a update arrive, your sensor can be down and you need to rebuild all the sensor again to make it work.
Response from Paessler GmbH
Dear Julian,
Thank you very much for your positive feedback! We're glad to hear that PRTG has consistently met your expectations in different environments, including at home, where you can use the free license.
Your Paessler Team
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
See what you cant
Pros
Simple and easy to use interface makes network monitoring easy.
Cons
Some of the censors can be quite difficult to configure.
Response from Paessler GmbH
Dear Richard,
Thank you very much for your review! Check out our how-to guides and our YouTube channel to get the most out of PRTG.
Your Paessler Team
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
PRTG keeps my network in check, no more surprises
Pros
User-friendly interface, reliable monitoring
Cons
Limited customization options, expensive for larger networks
Response from Paessler GmbH
Dear Adrian,
Thank you very much for your detailed feedback about PRTG. We're glad that you find it easy to use and results in reliable IT monitoring for you . We are happy we made your job easier and support your companys' needs.
Best,
Your Paessler Team
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
A great product if you just need a simple and free monitor or Enteprise Leve one
I currently use the free product where I work now, but in the past have used the enterprise product for a larger oragnization.
Pros
There are a lot of different things you can monitor, prebuilt templates and even custom things that you can build. Having a free product helps a lot to see if it's what you need in your environment.
Cons
I wish AD logon integration was included in the free version instead of 1 shared account.
Response from Paessler GmbH
Dear Isaac,
Thank you for your feedback! We're thrilled to hear that you found our product versatile with its range of monitoring options and customizable features. We're committed to providing valuable tools for both individual and enterprise-level needs.
Your Paessler Team
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Easy to install, configure, maintain and use monitoring System
Pros
- ease of use
- ease of installation
- ease of maintenance
- Variation of integrated monitors and sensors
- ability to install scripted and other manual monitors and sensors
Cons
there is not a lot I can wirte here, maybe sometime the lack of support by phone
Response from Paessler GmbH
Dear Lars,
Thank you for your detailed feedback! We're pleased to hear that our monitoring system met your expectations with its ease of installation, configuration, and maintenance, as well as its wide range of built-in monitors and sensors that provide flexibility.
Your Paessler Team
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Monitoring
Pros
Great monitoring functionality. Lots of options to monitor pretty much everything.
Cons
Lack of mfa for builtin accounts. Need to use 3rd party tools to use mfa.
Response from Paessler GmbH
Dear Alpesh,
Thank you for your feedback! We're glad you like our monitoring features, which offer a wide range of options to meet your needs. We'll continue to enhance our features to provide you with great monitoring for all aspects of your system.
Your Paessler Team
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
PRTG Network Monitor Review
Pros
PRTG Monitor is a robust product that allows for our team to monitor networks, ISP connections, and Servers at the offices we manage which a spread out coast to coast.
Cons
The learning curve for building detailed reports is somewhat steep but manageable.
Response from Paessler GmbH
Dear James,
We're happy that you're happy! Thanks for leaving us a review! Check out our how-to guides and our YouTube channel to get the most out of PRTG.
Your Paessler Team
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Weekly for Free Trial
-
Review Source
Best Network monitor with plenty of great metrics
Best networks monitor of market to monitor proactively predict issues.
Pros
Best tool to monitor the network , Great to get good insists into the network.
Cons
On the costlier side ,for smooth operation machine with good hardware configuration is required
Response from Paessler GmbH
Dear Abhishek,
Thank you very much for your detailed feedback on PRTG. We're glad you find it easy to monitor your network. It's great to know that it effectively supports your company's needs.
Best,
Your Paessler Team
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
PRTG keeps my network in check, no more surprises!
Pros
Easy to set up, comprehensive monitoring, saves time.
Cons
Interface is a bit overwhelming, occasional false alarms.
Response from Paessler GmbH
Dear Guillermo,
Thank you for sharing your experience! We are glad to hear that PRTG helps keep your network running smoothly. Your feedback about the interface and false alarms is valuable, and we appreciate your insights as we strive to enhance our product.
Your Paessler Team

- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
PRTG Network Monitor
Pros
Comprehensive Monitoring Features: PRTG Network Monitor includes a variety of monitoring features, such as bandwidth monitoring, device health monitoring, server monitoring, application monitoring, and more. It supports a number of protocols and technologies, enabling businesses to keep an eye on many facets of their network infrastructure and gain visibility into its performance, availability, and resource usage.Alerting and Notifications: PRTG Network Monitor offers customizable alerting and notification features to promptly inform IT teams about critical network events or performance issues. It supports various alerting methods such as email notifications, SMS, push notifications, and more. Users can define thresholds and conditions to trigger alerts and ensure timely response to network incidents.
Cons
Interface Customization Limitations: While PRTG Network Monitor provides customizable dashboards and reports, some users may find limitations in terms of design flexibility and customization options. Users with specific visual preferences or those requiring highly tailored reports may find the available customization options somewhat limited.
Response from Paessler GmbH
Dear Gideon,
Thank you for highlighting the comprehensive monitoring features and customizable alerting capabilities of PRTG. We designed our system to provide businesses with extensive visibility into their network infrastructure and enable timely responses to critical network events. We appreciate your feedback!
Your Paessler Team

- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
PRTG guarantees continuous and detailed monitoring of your network.
Over the years we have experienced failures in our network which have allowed us to learn details that we could correct over time, usually our technical support function was corrective, that is, when a failure occurred our team worked and corrected the anomaly presented, with PRTG we could proactively turn the work into preventive, with the possibility of preconfiguring thresholds on nodes and other specific equipment we could detect failures such as traffic jams, loops and even in some BRAS servers failures such as lack of IPv4 addresses; All this allowed us to improve the network's operability, reducing downtime.
Pros
Honestly I have used several tools that allow us to perform the analysis of our IT infrastructure and I can say that PRTG has given us a hand in relation to monitoring, remote management and fault detection in equipment such as switches and other transport network equipment, in addition to them and based on the previous configuration where we parameterize the nominal values to determine their normal operation which gives us timely alerts to take corrective actions on the spot, the tool is very complete and customizable to our need.
Cons
The implementation of the tool is the point where you have to be more careful to make good use of this and in turn PRTG perform the functions for which it was designed, in the initial configuration thresholds are determined which are not the same in all organizations therefore requires that the staff implementing the application has extensive knowledge in network administration and the learning curve is steep despite being intuitive tool.
Response from Paessler GmbH
Dear Alejandro Enrique,
Thank you for your valuable feedback! We are glad to hear that PRTG plays an important role in monitoring, remote management and fault detection of your IT infrastructure. We understand that the initial implementation requires careful thought and a good understanding of network administration, and we appreciate your comment on the learning curve.
If you would like to give us more feedback, why not become part of our PRTG Feedback Insiders. You can find all the information here: https://go.paessler.com/prtg-feedback-insiders
Your Paessler Team
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
PRTG Network Monitor is the Perfect Tool for Monitoring
Pros
A versatile network watchdog, offering impressive system health features and easy integrations with servers, switches, routers, and firewalls.
Cons
Though powerful, it presents a somewhat complex interface and setup, with a few buggy sensors, and license limitations based on node count.
Response from Paessler GmbH
Dear Samuel,
Thank you for your feedback! We appreciate your positive remarks about PRTG and its system health features.
Do not hesitate to contact our support team if you have any questions about PRTG.
Your Paessler Team
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Affordable simple server monitoring
Given the price, PRTG offers a good bang for buck. For this price we cannot expect the features of some of the higher end monitoring solutions.
Pros
The basic features work as they should. I have never had any SNMP issues with getting results from my devices. Also I have never had any false positives for these sensors.
The architecture makes it easy to deploy. No agent, just a probe which sends data to a core server.
Cons
If you want to go out-of-the box there is a big chance of false positives.
Deploying custom sensors is very labor-intensive work.
Response from Paessler GmbH
Dear Rein,
Thank you so much for taking the time to leave us this review! Feel free and have a look at our Sensor Hub where you can find a lot of predefined scripts and custom sensors.
Cheers,
Paessler AG

- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
PRTG is a great network monitoring software!
My overall experience with PRTG is great! I've been using that for about 7 years now and have 3 PRTG servers, each one to monitor a specific location. I have just a few issues over this amount of time, but those are totally acceptable because no software is perfect. This one is pretty good and worth a try.
Pros
- There is a free version of up to 100 sensors
- Dashboard is great
- There are a lot of sensors for all purposes available
- You can monitor remote hosts
Cons
- Very rarely, after an update, some sensors start to malfunction
Response from Paessler GmbH
Dear Carlos,
Thank you so much for taking the time to leave us this review. We're happy that you're happy!
Cheers,
Paessler AG
- Industry: Entertainment
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
-
Review Source
PRTG helps to keep an eye on a real-time network in use for an event
Tracking local network devices at an event, and with notifications when something is offline have greatly helped to reduce the stress of keeping an eye on device uptime. a local overview of the network has been a great tool
Pros
there's a lot to it, as such, it covers alot of ground. I'm sure there are templates and possibly scripting that I haven't explored or discovered, but what I have used for monitoring remote events has worked really well.
Cons
there's a bit of learning curve, and as time permits, I hope to eventually get to dig into it. An intro at maybe a simpler level would be nice, with maybe an incentive track to learn more in-depth usage
Response from Paessler GmbH
Dear Randy,
Thank you for your feedback! We appreciate your insights on the learning curve and your suggestions for simplifying the onboarding process. We're glad to hear that PRTG has helped enhance your network monitoring during an event.
Your Paessler Team

- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
PRTG Is a Great Tool for many Organizations
PRTG brings a lot of value to our organization and it works well to notify our Department immediately when something is down. We have a critical need for this. Some of the user interface and customization for alerts could be better though.
Pros
PRTG works on Mac or PC! I can set it up to alert me only on certain items in my org tree by priority, and it works 100% and I don't ever miss notifications.
Cons
Some alert settings could be more customizable or paused for a certain time period easier. The user interface could be setup a little cleaner and up to date.
Response from Paessler GmbH
Dear Adam,
We're happy to hear that PRTG meets the critical needs of your organization by alerting you promptly on both Mac and PC. Your ability to prioritize alerts ensures that you never miss important notifications. We appreciate your feedback on UI and customization and will strive to improve these aspects for a better user experience.
Your Paessler Team
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Proactive Network Management Made Easy
The overview that PRTG provides about network health and performance is incredibly important in detecting and resolving a possible security threat at its quickest. This proactive approach reduces our downtime a great deal and increases our overall security posture.
Pros
PRTG really excels at providing detailed network visibility. Customizable dashboards and real-time alerting enable strong security. The way this integrates with other existing systems, with deep reporting, makes my proactive management of risk much easier.
Cons
While PRTG is feature-rich, the initial setup may be a little time-consuming. It would be nice if there were more streamlined configuration options for quicker deployment.
Response from Paessler GmbH
Dear Amgad,
Thank you very much for your detailed feedback on PRTG. We're glad to hear that you find it easy to visualize your network and devices and find our reporting easy to use and highly effective. It's great to know we are making your job easier.
Best,
Your Paessler Team
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
PRTG is a great option to monitor your IT assets
The experience has been good in general. Once you get everything done in terms of configurations and custom settings, you basically need to keep watching the dashboard and your email for the notifications.
Pros
I like the interface, which is very versatile and allows you to customize the views that are more important to you. I also like to receive notifications when something happens so we can quickly react and fix.
Cons
Some of the sensors require very complex configurations and that sometimes prevents us to get the most from PRTG. The system is so complete that it also has too much settings for each sensor which sometimes makes the work of configuring them very exausting.
Response from Paessler GmbH
Dear Carlos,
Thank you for your detailed review! We're glad to hear that you find PRTG's interface flexible and customizable, allowing you to respond quickly to incidents. We're constantly working to simplify sensor configurations while maintaining the system's comprehensive capabilities. Likewise, we appreciate your feedback and are committed to improving your experience.
Your Paessler Team

- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
BEST NETWORK MONITOR
Very great Experince especially for Network Monitoring and Tracking of the Different Network Devices and Sensors.
Pros
1. Easy Access and Management of a large number of Both LANs and WANs on just a single window.
2. On-premises installation for full control over the company's data, configuration & updates.
3. Free Version of the Software with most of the core network management tools with its limitation being that it offers only 10 Sensors.
Cons
Sensor Limitations: The Free Version of the Software is limited to only 10 sensors
Response from Paessler GmbH
Dear Balayo,
Thank you for your positive review! We're thrilled to hear that you find our network monitor easy to use and appreciate its comprehensive features, including on-premises installation. Just a heads up, the free version actually comes with 100 sensors, not just 10.
Your Paessler Team
- Industry: Utilities
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
The best SNMP monitoring software for complex networks
PRTG is a popular network monitoring tool known for its ease of use and comprehensive monitoring capabilities. I appreciate its intuitive interface, ability to monitor a wide range of devices, and customizable alerting system. This centralized view of network health allows for swift issue identification and resolution.
Pros
PRTG is known for its user-friendly interface and simple setup process, even for those without extensive IT experience.
Cons
The functionality I like least in PRTG is the map creation feature.
Response from Paessler GmbH
Dear Rafael,
We're thrilled to hear that you find PRTG user-friendly and easy to set up, even for non-technical users! While we're sorry to hear that the map creation feature didn't meet your expectations, we're glad you appreciate the intuitive interface.
Your Paessler Team
- Industry: Cosmetics
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
PRTG Network Monitor helps us to maintain internal performance criteria.
Pros
Ability to create and present an online dashboard on the status of IT resources for users of our services.
Cons
Time-consuming setup of a large number of sensors and their dependencies to accurately provide status information on larger or more complex devices.
Response from Paessler GmbH
Dear Karel,
Thank you very much for your positive feedback! We're thrilled that PRTG Network Monitor has helped you meet your internal performance criteria, especially with its ability to create and present online dashboards to give users visibility into the status of IT resources.
Your Paessler Team
- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Review from me
My overall experience with the PRTG Network Monitor has been positive. The comprehensive monitoring capabilities allowed me to effectively monitor my network and identify potential issues early on.
Pros
User-friendly interface and easy configuration.
Comprehensive monitoring capabilities for networks and systems.
Flexibility in customizing alerts and notifications.
Good scalability for small to large environments.
Regular updates and good support from the manufacturer.
Cons
Potentially longer learning curve due to the variety of features.
Response from Paessler GmbH
Dear Tobias,
Thanks for your positive feedback! We're happy to hear that you're pleased with the interface, monitoring features, and customization options. Your recognition of our scalability and support means a lot to us.
Your Paessler Team
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
PRTG Network Monitor Review: Simplify Your Network Management
In terms of performance and reliability, PRTG generally receives positive feedback. Its distributed monitoring architecture helps ensure high availability and fault tolerance, contributing to a smooth and uninterrupted monitoring experience
Pros
One common positive aspect users highlight is the real-time insights provided by PRTG, which allow them to proactively identify and address network issues before they escalate. The ability to customize dashboards, reports, and alerts according to specific requirements is also highly appreciated.
Cons
While PRTG is known for its user-friendly interface, some find the initial learning curve steep, especially when configuring more advanced monitoring settings or integrating with third-party systems.
Response from Paessler GmbH
Dear Chad,
Thank you for your positive feedback! We're glad to hear that you find PRTG's real-time insights valuable for proactive network management.
Your Paessler Team
- Industry: Chemicals
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Monitoring with some limits
overall we are pretty happy with this product.
Pros
I really like the scheduled scanning with templates for specific ip ranges, so that even new servers/devices/components directly are monitored without forgetting them to add.
Also the possibility to write own sensors with Powershell or other languages is very good.
Cons
Batch management is poor in some places. if you want to manage multiple servers at once it is possible at some places but there are limitations so that some task are pretty repetative if you need to add batches, or you have to use workarounds.
Response from Paessler GmbH
Dear Rene,
Thank you for your detailed feedback. We're glad you find the scheduled scanning and custom sensor features valuable. We'll take your comments on batch management into consideration. We appreciate your support and are committed to improving your experience with our product.
Your Paessler Team
- Industry: Industrial Automation
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Good engine
The engine is good, the amount of available sensors is good. The GUIs / clients could be better.
Pros
Quick and easy setup
Open interfaces for custom sensors
An API
Fair prizing
Cons
Almost all GUIs
Old web GUI stuck sometimes or do not show everything
New web GUI put focus on strange things and not very intuitive
The full client does not work good at all
No multiselect on sensors for multiple changes on sensors are possible
Response from Paessler GmbH
Dear Eike,
Thank you for your feedback! We're glad you're happy with the sensor options. If you would like to give us more feedback, why not become part of our PRTG Feedback Insiders. You can find all the information here: https://go.paessler.com/prtg-feedback-insiders
Your Paessler Team
- Industry: Civil Engineering
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Reliable partner for IT Monitoring
Good reliable and stable partner for IT monitoring. We have been using it for years now.
Pros
Wide range of available sensors. Easy setup.
Cons
No probes for linux systems - although it is still possible to monitor linux devices.
Response from Paessler GmbH
Dear Benedict,
Thank you very much for your review of PRTG. We're thrilled that you find PRTG easy to use and that it effectively monitors your network. We are happy we made your job easier.
Best,
Your Paessler Team
- Industry: Medical Devices
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Affordable and Reliable
Pros
the affordability of PRTG was the most important for us
Cons
the fact that it runs on windows alone is the only issue we have
Response from Paessler GmbH
Dear Juan,
Thank you very much for your detailed feedback on PRTG. We're glad to hear that you are enjoying the affordability of PRTG.
As you mentioned, the central PRTG server can only be installed on a Windows server. But, once you've installed the PRTG server, you can use the brand-new multi-platform probe (a remote probe type in PRTG) that also runs on Linux. With this probe, you can monitor and manage your complete IT infrastructure from your Linux system. I hope this helps.
Best,
Your Paessler Team
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Great Network and Real Time Monitor
So far, PRTG has been great to use. We use it so monitor real time network connectivity with our remote locations.
Pros
Really enjoy the ease of use with setting up sensors.
Cons
Dashboard functionality could be a little more robust. We would like to use instant geographical information with a dashboard, but not that great and time consuming to use.
Response from Paessler GmbH
Dear Tim,
Thank you for your feedback! We're glad to hear that you find PRTG easy to use for setting up sensors and monitoring real-time network connectivity. We appreciate your suggestion regarding dashboard functionality and will take it into consideration for future improvements.
Your Paessler Team

- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
PRTG review
we use PRTG on daily bases , check our product usage , product status (online/offline)
provide our customers with read only account helps both sides to monitor their services.
Pros
reality and stability and rich functions that it does support.
Cons
PRTG care ,
support bt email or support by phone , both are weak
Response from Paessler GmbH
Dear Mohammed,
Thank you for highlighting the pros of PRTG. We're glad to hear that you find it useful for daily monitoring, as well as providing customers with read-only accounts for service monitoring.
Your Paessler Team
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
PRTG Performance Review
Pros
PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for users who are seeking for monitoring purposes.
Cons
PRTG can benefit by having more alert settings in different situations or having the ability to pause on certain devices at the discretion of the user.
Response from Paessler GmbH
Dear Krunal,
Thank you very much for your detailed feedback on PRTG. We're glad that you find it easy to use to monitor your IT infrastructure. We are happy we made your job easier and support your companys' needs.
Best,
Your Paessler Team
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
PRTG Review
Fairly Good to work with it. Ease of UI and can create custom sensors.
Pros
Alerting is on time and can connect most of the devices.
Cons
Network scanning is not accurate and it cannot scan multiple networks even if it has access to it. Maybe I am wrong but that is what I experienced.
Response from Paessler GmbH
Dear Mohmad,
Thanks for your positive feedback! We're pleased to hear that you find our alerting system reliable and appreciate the ease of use of our user interface along with the flexibility to create custom sensors. We're committed to continually improving our platform to better meet your needs.
Your Paessler Team
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
PRTG is a good monitoring tools
Pros
PRTG is not only easy to deploy but also easy to maintain, providing real-time alerts to infrastructure and server issues
Cons
There's no mobile app with Azure SSO. The product has no another defects.
Response from Paessler GmbH
Dear Paul,
Thanks for your positive feedback! We're glad to hear that PRTG's ease of deployment and maintenance, along with its real-time alerts, have been valuable for your infrastructure monitoring needs.
Your Paessler Team
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Good tool for a fair price
Pros
It is an easy to configure tool, the configuration process does not take more than 10 minutes and it is not necessary to install agents on all your servers.
Cons
Although they have a good knowledge base and related documentation, there is a lack of support for the customer who has purchased a license they should have more real time support by connecting through any tool and seeing the error without so much documentation or evidence that is sometimes required by other means and more support for configurations and troubleshooting or configuration.
Response from Paessler GmbH
Dear Julián,
Thanks for your feedback! We're glad you found our tool easy to configure, and appreciate your feedback on our knowledge base. We're constantly working to improve our support offerings and will consider your suggestions for future enhancements.
Your Paessler Team
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
PRTG Network Monitor review
PRTG Network Monitor has significantly improved the way I manage and monitor our network infrastructure. Its user-friendly interface, along with a range of features and sensor options, has made it an invaluable tool for our network monitoring needs.
Pros
Over the past year, my experience with PRTG Network Monitor has been transformative for our network infrastructure management. PRTG, with its intuitive interface and comprehensive features, has proven to be a reliable and efficient solution. The user interface is visually appealing and incredibly user-friendly. Setting up sensors is a simple process. The drag-and-drop functionality adds to the ease of customization, allowing me to tailor the monitoring system to our specific needs.
Cons
There is not a special pricing for Non-Profit Organizations
Response from Paessler GmbH
Dear Stefano,
We're glad to hear that PRTG Network Monitor has made such a difference in your network infrastructure management. Thank you for your positive feedback and for choosing PRTG!
Your Paessler Team
- Industry: Machinery
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Amazing tool for amazing price
Planning is more tedious then setting it actually up. Getting all topics covered that you want to monitor is a hard task but then implementing all checks with PRTG is a breeze!
Pros
PRTG has been our go to monitoring tool for a couple of years and has never failed us.
Cons
Auto update function does not always do the trick but manual update always fixes it. Not all metrics are usable but overal very impressed.
Response from Paessler GmbH
Dear Sebastian,
Thank you for your glowing review! We're glad to hear that PRTG has been your reliable monitoring tool for years. We appreciate your feedback on the auto-update feature and metrics, and we're constantly working to improve these features for a seamless user experience. Furthermore, we're happy to hear that once set up, PRTG makes monitoring a breeze.
Your Paessler Team
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Highly Customizable and Very Capable Systems Monitor.
Saved our bacon numerous times. Was able to monitor just about everything I could throw at it. Very satisfied with the performance and options of the product.
Pros
The plethora of ways and systems to monitor. Built in support for Windows Active Directory, DNS, SQL Server and more. So many aspects to monitor - SSL Certificates, Running Services, individual SQL tables.With SNMP, you can add anything that supports that protocol. I Added Printer toner levels.Integrates out of the box with Active Directory, for single sign on purposes. Fine grained security options. An API to easily add new systems.The free version is full featured, limiting only the amount of sensors (100) you can run.Built in Integration with other well known systems like Meraki, and Sophos.
Cons
It's a great product that does what it does every well. Nothing really comes to mind. Perhaps too much customization.
Response from Paessler GmbH
Dear Adam,
Thank you for your positive review! We're glad to hear that PRTG is a valuable tool for you, offering a wide range of monitoring capabilities and seamless integration with various systems.
We appreciate your feedback and are glad to hear that PRTG is helping you save the day. If you ever have any suggestions or need further assistance, please don't hesitate to contact us.
Your Paessler Team
- Industry: Outsourcing/Offshoring
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Great Monitoring Tool. Excellent with alerts and notifications.
Pros
Alerts, Notifications, all the sensors that come out of the box. Easy to use. Easy to set up.
Cons
Could improve with support. It's hard to communicate via email only.
Response from Paessler GmbH
Dear Enrique,
Thanks for your positive feedback! We're happy to hear that you like our monitoring tool and appreciate its robust alerting and notification features. We're committed to providing easy setup and usability, along with a comprehensive suite of sensors to meet your needs.
Your Paessler Team
- Industry: Retail
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Excellent quality monitor platform
Pros
The possibility of integration with many vendors.
Cons
Have a gui for customizations that currently require saving files directly in folders.
Response from Paessler GmbH
Thank you for your positive feedback! We're delighted to hear that you're enjoying the excellent quality and seamless integration options. If you have any further suggestions or feedback, we'd love to hear them!
Your Paessler Team
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Very good network monitor
Very good monitoring. When i first set it up, it immediately found a defective fibre cable for me.
Pros
Realtime monitoring, easy to read display, handy events
Cons
The "unusual" traffic monitor is annoying and you can't turn it off.
Response from Paessler GmbH
Dear Richard,
Thank you for leaving us a review! The unusual detection can be configured globally under Setup > Monitoring > Unusual Detection. Also, it can be disabled/enabled on device-, group-, probe- and root-level under Advanced Network Analysis > Unusual Detection.
Your Paessler Team
Related categories
- Endpoint Detection and Response Software
- IT Management Software
- Data Centre Management Software
- Computer Inventory Software
- IoT Software
- Remote Monitoring and Management (RMM) Software
- Application Performance Management Tools
- Network Monitoring Tools
- Online Help Desk Software
- Help Desk Software for Schools