About Quartzy

Quartzy is a cloud-based lab management solution for research and development businesses to automate laboratory processes including communications between vendors and lab managers, ordering supplies, and purchasing and delivery of products. The platform involves features such as workflow and inventory management, database migration, order processing, shipment tracking and more. Quartzy’s dashboard enables scientists, researchers and lab managers to access a consolidated workspace to gain insights and generate custom reports on lab supplies, reorders, out of stock goods, vendor updates, and more. The platform allows businesses to automate the process of identifying additional deals and suitable alternatives for products. Additionally, the software involves a database inventory manager that tracks sales requests and activities to automatically update the inventory. Quartzy is compatible with Excel, CSV and FileMaker databases to facilitate data exchange. Support is extended via documentation, video tutorials, online chat, phone, email, and FAQs. The product is available for free and on annual subscriptions.
Quartzy Software - Quartzy for putting up order requests
Quartzy Software - Quartzy for adding shipping details
Quartzy Software - Quartzy inventory portal
Quartzy video
Quartzy Software - Quartzy for putting up order requests - thumbnail
Quartzy Software - Quartzy for adding shipping details - thumbnail
Quartzy Software - Quartzy inventory portal - thumbnail

Quartzy pricing

Quartzy does not have a free version but does offer a free trial. Quartzy paid version starts at US$159.00/month.

Starting Price:
US$159.00/month
Free Version:
No
Free trial:
Yes

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Quartzy Reviews

Feature rating

Value for Money
4.7
Functionality
4.4
Ease of Use
4.6
Customer Support
4.7
5 reviews of 270 View all reviews
Verified Reviewer
  • Industry: Biotechnology
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/12/2019

Great tool for small labs

It has helped to streamline our ordering process, which used to just be a communial google doc and which got really slow after a few thousand orders. This has made it eas to search in an orderly faschion by catalog number, so that we can be sure to order the same item for consistency. It also speeds up the ordering process since I can approve orders electronically rather than signing them each time. Everything is organized nicely and can be exported to a list if an audit ever happens. There are even quartzy special prices which sometimes are better than vendor ones.

Pros

You can't beat the free price! We use this to manage lab orders, and it has worked well for the most part. It is easy to search for vendors, and the catalog number usually auto-populates for orders that have been completed before. You can also see what others in the lab have ordered so that you can avoid duplicates. You can even set up a lab inventory to track what you have or don't have. It makes it easy for lab managers to approve requests, and then either order it ourselves or send it up to finance to approve and then order.

Cons

We have a period in time where our lab grew very large, and Quartzy became a little less optimal in that situation. I had to keep track of multiple orders and ended up making a spreadsheet to track stuff rather than relying on quartzy, which has a rather cumbersome interface if you have to track 30+ orders a day. Also, it sends a lot of emails unless you opt out, but then you miss updates on urgent requests people make. I would love to see more customizable notifications.

Christina
  • Industry: Research
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/04/2020

Quartzy is a great purchasing organizational hub for small and big teams

It's easy to use so our team was able to switch over to Quartzy from using Excel sheets to organizing our purchases within a day. Our team has been better about updating the purchasing list because it's so easy to use, and I love how easy it is to see what people what to buy versus what was purchased already and what was received. Quartzy has saved us a lot of time!

Pros

A lot of items we order already have their information populated into Quartzy so we don't have enter in all the details of vendor, catalog #, URL, etc. as we had to do when we were using Excel to keep track of our purchases.

Cons

Not all actions can be done in bulk. For example, if you want to say you received 10 items on the order list, you can just select all 10 items and change the status to "Received". You need to update the status for each item individually.

Ashley
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

3
Reviewed on 16/04/2020

Good for basic lab management

Quartzy is overall "okay." There isn't much to complain about, but there isn't much to rave about either. The platform does its job. However, since our lab does most of the purchasing there seems to be a disconnect between our lab and Accounting, even though we all have access to the site. I wish there were more admin/organization features that allows better tracking of received items so there is better communication between us (the purchaser) and our accounts payable (the payer), thus allowing for more timely payments to both Quartzy and outside vendors.

Pros

The site is pretty self explanatory and not hard to use, making it easy for those who are not technologically aware.

Cons

I dislike how Quartzy will "recommend" similar products and make the dashboard look and feel cluttered. The search bar is also pretty useless, since it'll either be too specific and not find what you are looking for or be too general and give you things you originally weren't searching for. I also really dislike how Quartzy makes it a lot harder to revert a requested item back to its original vendor. It's as if it wants to make it difficult/not possible so that you're forced to purchase through Quartzy.

Susan
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/04/2020

Our lab's use of Quartzy

Quartzy has enabled me, a non-science person, to handle all purchasing tasks in one place. I took over this task from a real science person so my being able to do this frees them up from administrative work. I think if I didn't have this, and there was no alternative, my job would be a lot harder and take much more time.

Pros

Very easy to use. I especially like that it keeps an inventory of what we have purchased. It's really easy to search for order history, price comparison. The Quartzy offers are a great feature, and it enables our lab staff to have another option in comparing prices. I always recommend Quartzy to the other labs in our building and have taught others to use it. Plus, the customer service staff are outstanding! They are in contact with me immediately when there is something I need to know, like a backorder. They are extremely courteous and respond very quickly.

Cons

I've been using this for about 8 years. In the beginning, the system would notify me if an order was cancelled by the requestor. I'd like this back as it is a day or two after download that I can place the orders. Without this notification, I have an extra step to re-check the order list before I actually place orders, as the lab staff don't always remember to let me know. the other thing I dislike but is not a big deal is that frequently Quartzy offers are for higher prices than we have listed in our order requests, so those usually get ignored. The other obstacle is that many times the offer is for "equivalent" and our staff don't like "equivalent" especially when it comes to glassware (they've told me the equivalents aren't always equivalent enough).

Breeanne
  • Industry: Research
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/04/2020

I love you, Quartzy

Overall I give it 4.8/5

Just want some more items to be in the store, and be able to change the shipping speed!!
Other than that, it's perfect!!

Oh and - it would be great to have an app!!!

Pros

Quartzy makes it incredibly easy to manage the inventory and purchases for the lab. No more combing through ridiculously confusing spreadsheets, trying to figuring out who ordered what and when. Everything is in one place, and I can easily find items when I need to re-order them. Also, ordering through quartzy makes my life a whole lot easier. Our procurement system is so slow that it takes a minimum of 10-15 minutes to create the requisition. With Quartzy, I'm done in under 3. Although rush shipping is not available for every item, the shipping time is usually fast. I have repeatedly told my colleagues in other labs to start using this because I know it will make their lives easier too. This is really the best system out there. Thank you Quartzy for saving me so much time and money!

Cons

Sometimes I have issues with ordering & canceling items through quartzy. For example, on one or two occasions, I have had to cancel an order immediately after placing it (usually someone bust in the room and tells me they don't need it or found it from another lab). And even though I hit "cancel" literally within 5 minutes of placing it, it doesn't get canceled. I get an email maybe 12-24 hours later saying "sorry it was too late to cancel, the manufacturer already shipped your item."
I understand that the orders probably get sent over quickly so that they can be delivered faster, but this is still a little frustrating.

It would also be nice to be able to track how the expenses have changed over time

One more thing. MAKE THE LOG IN BUTTON EASIER TO FIND ON MOBILE DEVICES!!!! For most people, if you are going to "quartzy.com" it's probably because you want to log in, not sign up :P

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