About RefNow

RefNow is a cloud-based reference-checking platform that simplifies the recruitment process for organizations of all sizes. With its Talent Pool feature, RefNow enables users to find and attract passive candidates while referencing new hires. RefNow Inbound automates the reference-checking process for current and past staff. This tool also simplifies the off-boarding process by automating the production of references.
RefNow Software - Overview
RefNow Software - View Timeline
RefNow Software - Create a reference request
RefNow Software - View Reference Details
RefNow video
RefNow Software - Overview - thumbnail
RefNow Software - View Timeline - thumbnail
RefNow Software - Create a reference request - thumbnail
RefNow Software - View Reference Details - thumbnail

RefNow pricing

RefNow has a free version and offers a free trial. RefNow paid version starts at £12.99/one-time.

Starting Price:
£12.99/one-time See pricing details
Free Version:
Yes
Free trial:
Yes

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RefNow Reviews

Overall rating

4.7
Write a Review!

Feature rating

Value for Money
4.6
Functionality
4.7
Ease of Use
4.7
Customer Support
4.6
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All RefNow Reviews

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404 reviews
Segun
Segun
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 5/10/2024

Good Innovating form

This is a nice first hand experience from RefNow

Pros

The way and manner that they used in conducting the Ref form interview

Cons

i don't know of any cons as at the moment, everything looks good

Kya
  • Industry: 2128
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/12/2024

Residential Worker

Perfect it even let me come back to compete second ref once I was ready

Pros

How easy and simple it is to use it lets you stay in web even when you come off the app

Cons

Nothing it was really good and easy to understand

Pricilla
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

3.0
Reviewed on 10/01/2024

RefNow review report

Pros

clear questions and options, easy to respond to

Cons

first time to use option would have like more introduction notes

Raluca
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 24/10/2024

Excellent service

Good, i cant think of anything that was not great, very easy to use.

Pros

The fact that they reffered me here, easy to use and reliable. Also they can verify your indentity if u wish so, just in case to make it more secure.

Cons

I cant say anything as there was nothing that i didnt like nor i could put as a least.

Liberty
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 28/11/2024

Reference review

I loved the app and my experience was good would highly recommend it

Pros

The instructions are simple and it directs you where you need to make changes

Cons

It doesn’t give you options to go back to previous pages to make edits

Sudeep
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 3/01/2025

easy to use

It was simple to use and didn’t take much time to complete

Pros

It was simple to use and didn’t take much time to complete

Cons

It was simple to use and didn’t take much time to complete

Rugare Melody
  • Industry: 2128
  • Company size: 501–1,000 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 4/12/2024

Day service post

Liked the reminder as i got too busy the first time when i received the email

Pros

Easy to navigate and it keeps reminding you

Cons

Honestly i did not have anything that was not good

Sandra
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 4/12/2024

Reference for staff leaving

No issues it was very good and pleasant experience

Pros

Easy to use easy to navigate
Enough space to give answers

Cons

Not applicable I thought the system was perfect

Dayne
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/12/2024

Easy and fast!

Great experience overall with Capterra, very happy.

Pros

Easy use and quick. The site is very well thought out and very professional.

Cons

Not able to accept certain reference emails.

Pujan
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
2

5.0
Reviewed on 16/12/2024

Perfecty organised tech.

Smart tech with easy way of adding details.

Pros

Style was perfect. The presentation was god. Sms service was also magnificient.

Cons

Nothing. Its promotion is not so well performed.

Rosemary
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/07/2024

Simple, efficient referencing

Pros

The ease of use and relevance of questions

Cons

Pricing is really not something that needs to be asked

Julie
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/09/2024

Simple and fast

First time I have used it and it’s user friendly and seems very good

Pros

Quick and easy . Really pleased to find this in my inbox

Cons

Nothing .. there is nothing to dislike about it

Abiodun Michael
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/09/2024

Review of RefNow

I have enjoyed using the app and it is strongly recommended to employers

Pros

I have found the refnow app very easy to use

Cons

The fact that it is not complex which makes it very easy to use

Salmanul
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

4.0
Reviewed on 6/09/2024

Easy for Use

Pros

Ease of Use: The platform is intuitive and simple to navigate, making the process of collecting references quick and efficient.
Time-Saving: Automating the reference checking process saves time, reducing the manual effort needed to follow up with referees.

Cons

Lack of Personal Interaction: The automated nature of RefNow can feel impersonal compared to traditional reference checks done via phone, where more nuanced information might be gathered.
Limited Customization: Some users may find that the system’s customization options for questionnaires or templates are somewhat restricted, limiting more specific inquiries.

John
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 25/09/2024

Absolutely splendid

It is satisfactory and worth recommending

Pros

This is the best platform i have ever encountered.

Cons

Though i was stocked when i provided an email that wasn't official but i understand its the principle of the organization.

Sadie-Rae
  • Industry: Leisure, Travel & Tourism
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/04/2024

Reference Review

Pros

its quick and easy to use, in detail and allows us to give true reflection.

Cons

Lots of questions but nothing about sickness records

Jeffrey
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 24/07/2024

The Pros about RefNow

Overall it is a very good experience and an overall experience

Pros

The ease of the use of RefNow and it's simplicity of it

Cons

Acutally I cannot see any thing wrong about RefNow

Ehimen
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/08/2024

Excellent

Quick and easy to navigate/use. Highly recommend

Pros

Swift proceedings whilst giving reports on references and possible employment gaps

Cons

Satisfied with the overall service and don’t think there’s any particular feature I like the least

Solomon
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/06/2024

Remarkable

Pros

Explicit content of the reference format

Cons

Nothing that I can remember. Good format

David
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

4.0
Reviewed on 30/05/2024

Ref now works well

Pros

Simple to use and understand. All in all

Cons

I had no negative issues whatsoever with Ref now.

Andrew
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

5.0
Reviewed on 26/05/2024

Technical Selection Process

Very good and informative. Additional features available

Pros

We are able to technically select the appropriate candidates

Cons

Cumbersome wording and some menu options not easy to understand

Diepriye
  • Industry: Alternative Medicine
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/04/2024

Trial as trial

Pros

Site is very easy to use, but most of the product are quite high on price

Cons

Prices are high compared to other products

Damilola
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/02/2024

RefNow excellently

Pros

It’s reliable, easier ,faster and safe to use even when using it for the very first time.

Cons

I started using RefNow not long ago and so far, I like everything about RefNow.

Rhys
  • Industry: Staffing & Recruiting
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/02/2024

Ref Now Review

10/10 I would recommend Ref Now to any recruiter.

Pros

I like the use of Ref Now. You can create the request and simultaneously ask the candidate to input their referee details and Ref Now does all the work. You then get notified when the reference has been returned and this is easy to save.

Cons

Cost - I prefer using the free version of Ref Now for the ease of function.

Tianne
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 8/07/2024

Quick and easy to use

Very good product, I would recommend any company to use it

Pros

Very quick and easy to use website, easy to add references

Cons

There were no issues, I don’t have anything to critique

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