--- description: Review of Opus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Opus | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/8/electronic-medical-record-software/software) > [Opus](/software/149875/opus-ehr-) # Opus Canonical: https://www.softwareadvice.co.nz/software/149875/opus-ehr- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/149875/opus-ehr-?page=2) > Opus is enterprise behavioral health software built for treatment facilities and group practices of 5+ clinicians. By unifying CRM, EHR, and RCM into one platform, Opus eliminates the operational complexity of scaling — from multi-provider scheduling and documentation to facility-wide claims processing. The EHR features AI-powered Copilot for generating progress notes in-person and via telehealth, customizable workflows, and real-time insights across your provider team. The CRM automates patient tracking, census management, and referral pipelines at scale. Opus handles the administrative weight of growing organizations: insurance verification, e-prescribing, lab integration, outcomes measurement, and claims processing for UB-04 and CMS-1500 forms. Scheduling, telehealth, and video conferencing are fully integrated. Opus is the operational backbone for behavioral health organizations ready to grow. > > Verdict: Rated **4.8/5** by 59 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 59 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Opus Behavioral Health - **Location**: Miami, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Per User - **Pricing Details**: The product is available on a monthly subscription plan. Contact Opus Behavioral Health for details. 1-866-TRY-OPUS - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Annotations - Appointment Scheduling - Audit Trail - Calendar Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Claims Scrubbing - Client Database - Client Portal - Clinic Interoperability - Clinical Notes - Coding Assistance - Communication Management - Compliance Tracking - Confirmations/Reminders ## Integrations (5 total) - Google Calendar - Google Meet - Microsoft Outlook - Microsoft Teams - Zoom Virtual Agent ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) ## Related Categories - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) - [Mental Health Software](https://www.softwareadvice.co.nz/directory/4548/mental-health/software) - [Psychiatry Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/178/psychiatry-emr-software/software) - [Mental Health EHR Software](https://www.softwareadvice.co.nz/directory/16/mental-health-emr-billing-software/software) - [Substance Abuse EMR Software](https://www.softwareadvice.co.nz/directory/180/substance-abuse-software/software) ## Alternatives 1. [TherapyNotes, LLC](https://www.softwareadvice.co.nz/software/5615/therapynotes) — 4.7/5 (967 reviews) 2. [Fusion](https://www.softwareadvice.co.nz/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 3. [TheraNest](https://www.softwareadvice.co.nz/software/390303/theranest) — 4.4/5 (1048 reviews) 4. [Carepatron](https://www.softwareadvice.co.nz/software/241061/care-patron) — 4.4/5 (858 reviews) 5. [Alleva](https://www.softwareadvice.co.nz/software/365334/alleva) — 4.5/5 (282 reviews) ## Reviews ### "Exceptional EMR Customization and Service" — 5.0/5 > **Jared** | *5 July 2019* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The ability to build out OPUS as a leading EMR portal has given my organization the ability to document with ease, accuracy, and efficiency. The collaborative development team exceeds our expectations on a regular basis and provides a tremendous wealth of insight and knowledge. Our clinicians and doctors find charting and recording to be friendly and thorough. > > **Cons**: Have not had any negative feedback at this time ----- ### "A Collaborative Behavioral Health EHR Partner" — 5.0/5 > **Fred** | *10 June 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Our experience with Opus so far has been very positive. Their customer support and service have been excellent; they are communicative, flexible, and genuinely interested in understanding our agency, staff, and clients. One of the strongest aspects of Opus is their clear knowledge of behavioral health. Many EHRs appear to be designed primarily for medical settings and then adapted for behavioral health, but Opus feels built with behavioral health programs in mind from the ground up. We have also appreciated Opus’s willingness to adapt their platform to the unique conditions of working in Alaska, particularly their openness to integrating with State of Alaska systems in ways that may reduce duplicate data entry and improve efficiency. From the \[sensitive content hidden\] on down, the team genuinely seems to care about the user experience. They are open to feedback, responsive to agency needs, and willing to go the extra mile. The user interface is easy to navigate, and the workflows and systems Opus has designed appear to promote efficiency, practicality, compliance, and improved data capture and reporting. Overall, our early experience has been that Opus is not just providing a software product, but working as a collaborative partner in helping us strengthen our behavioral health operations. > > **Cons**: At this stage, we do not have any significant cons to report. We are still in the integration and implementation process, so we recognize that additional questions, workflow adjustments, or unexpected challenges may come up as we move deeper into configuration, training, and go-live preparation. However, our experience so far gives us confidence that Opus will be responsive and collaborative if issues arise. Their team has already demonstrated strong communication, flexibility, and a willingness to understand the specific needs of our agency. While no EHR transition is without some complexity, we feel well supported and confident in Opus’s ability to help us work through any challenges constructively. > > Our overall experience with Opus has been very positive. Their team has been responsive, communicative, and flexible throughout the transition process, and they have taken the time to understand our agency, our staff, and the clients we serve. It is clear that Opus has strong knowledge of behavioral health operations, which sets it apart from EHRs that are primarily designed for medical settings and later adapted for behavioral health use. ----- ### "Inpatient Supervision New Start Up" — 4.0/5 > **Monica** | *18 November 2024* | Mental Health Care | Recommendation rating: 6.0/10 > > **Pros**: I haven't had much experience with OPUS but I do love the amount of time that your team invested in our facility's set up. I feel that OPUS is easy to Navigate. > > **Cons**: What I like least about OPUS is that It doesn't pull data or auto populate in some areas and I also would have liked to have the ability to drag forms or decrease the size of the forms. > > Overall, my experience with OPUS has been fair. ----- ### "Easy to Use and Customizable\!" — 4.0/5 > **Misty** | *4 June 2026* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: I like that OPUS allows us to customize forms to fit our programs, pull the metrics we need, run reports easily, and keep the system simple enough for daily use. > > **Cons**: Mobile use is difficult and not very user-friendly. I would also like to see stronger workflow options, including pop-up reminders or prompts to help guide staff through required steps. > > Overall, my experience with OPUS has been positive. I like that it is simple to use, customizable for our program needs, and makes it easy to pull reports and track important metrics. While there are areas that could improve, especially mobile use and workflow prompts, it has been a helpful system for managing client information and reporting. ----- ### "ARC Opus Review" — 5.0/5 > **Michelle** | *5 June 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about OPUS was its user-friendly design and ability to keep client information, documentation, scheduling, and reporting in one place. The system helped improve organization, reduced paperwork, and made it easier to access client records and track services. I also appreciated how it supported compliance requirements and streamlined day-to-day workflow. > > **Cons**: What I liked least about OPUS was that some tasks required multiple steps and screens to complete, which could be time-consuming. At times, navigating between modules felt less intuitive than expected. > > Overall, my experience with OPUS has been positive. The system provides a centralized platform for managing client records, documentation, scheduling, and reporting, which helps maintain organization and compliance. While there are some areas where navigation and workflow efficiency could be improved, OPUS has been a valuable tool for supporting daily operations and ensuring accurate record keeping. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/149875/opus-ehr-?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/149875/opus-ehr-) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data