--- description: Review of StatusCast Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: StatusCast | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [StatusCast](/software/149794/statuscast) # StatusCast Canonical: https://www.softwareadvice.co.nz/software/149794/statuscast Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/149794/statuscast?page=2) > StatusCast is a unified communications platform that integrates with dozens of leading IT operations and uptime monitoring applications so it is now easy to incorporate enhanced communications directly into enterprise workflow, ticketing and incident management processes. Companies use StatusCast to reduce their number of help desk tickets, proactively communicate IT outages and scheduled maintenance to their employees and customers, showcase the uptime availability of critical applications and assist in the root-cause analysis of IT incidents. StatusCast lets IT start the conversation — saving companies time and money. > > Verdict: Rated **4.7/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 23 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: StatusCast - **Location**: Columbia, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: (Free Trial) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Alerts/Notifications - Audit Trail - Communications Management - IT Incident Management - Incident Reporting - Monitoring - Multi-Channel Communication - Self Service Portal - Service Level Agreement (SLA) Management - Workflow Management ## Support Options - Chat ## Category - [Incident Management Software](https://www.softwareadvice.co.nz/directory/4577/incident-management/software) ## Alternatives 1. 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Reporting could be improved. > > Great to work with both during the initial trial and testing and as we went into deployment and needed some help on a couple of topics. ----- ### "Communication is Key" — 5.0/5 > **Maria** | *18 September 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: I like the ability to alert specific groups of users per each component. Having control over who you notify, for what products, or specific functionality so you can cater targeting messaging is huge in the Support realm. Allowing folks to sign up for text messages notifications rather than email so you don't have to deal with IT security restrictions is just a massive help in the healthcare industry were security is extremely strict and traffic is heavily monitored. > > **Cons**: I'd like to be able to manage my list of contacts better. I want to know who has never signed in so I can remove them from the list of subscribers. I want to know when people leave that I can remove them from the list with ease. I'd also like a better way to handle and manage templates, because copying and pasting sometimes doesn't adjust well so having to get the HTML version to manipulate changes can sometimes be very time consuming. Posting an incident needs to be a little more streamlined - for example, if you tie a template to a type, it should auto-populate below and it should auto-fill in the date, etc. so you can see it before you post it so you'll know the formatting looks right. Please allow for a better calendar view - looking at newest to oldest is off-putting and users seem to have a hard time reading that - perhaps showing an actual calendar or "TODAY" highlighted in Orange so people's eyes are draw there, would really help. Lastly, the reporting really needs to be exportable - I need to be able to pull a list of folks who have signed in - not just from their creation date so that we can leverage account management to ensure that the contacts we have listed actually are in the "know" about system outages and scheduled maintenance. > > Honestly, the product is amazing, and it's making my life a lot easier as I can post messages and downtime in the app quickly so that users are aware and if it's a short downtime, I don't have to send out a notice, it's just simply tracked there. I think having a dashboard and being able to show uptime is key in a SAAS based world and allowing users to help themselves rather than submitting cases to Support for updates, is a more efficient way to handle these types of problems going forward. ----- ### "StatusCast for Hospital Infrastructure" — 5.0/5 > **Miguel** | *17 December 2020* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Ease of use and deployment. The production page is simple and not busy at all, making for a comfortable and inviting view of our page. > > **Cons**: I wish the published page had a bit more flexibility than whats avialable but it gets the job done. The amount of components offered could be a bit higher to offer more flex during set up. > > Overall, set up was easy, adding users was simple and direct. Administration is a breeze. ----- ### "Austin Hunt's Review of StatusCast (College of Charleston)" — 5.0/5 > **Austin** | *14 August 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I really like its integration potential through the API that it offers. Plus, the documentation of that API is stellar. > > **Cons**: This is minor but I'm not a fan of the limit on the number of components we can create. Especially in the context of nested components. Having three components nested within a component simply for the purpose of categorizing the subcomponents shouldn't result in a component total of 4, but rather 3. > > It's been really great, it's super user-friendly and the chat/support team is always reliable and responsive. ----- ### "StatusCast Review" — 5.0/5 > **Najjo** | *24 August 2021* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The incident reporting and status pages are great for our end-users. They are configurable and can display as much or as little information as we would like. The existing integrations selection is great as well, with Okta and xMatters offered (our company utilizes these). > > **Cons**: There are certain features that may need to be improved upon or added to StatusCast, but the ability to work with StatusCast and request new features makes this more of a pro than a con. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/149794/statuscast?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/149794/statuscast) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data