---
description: Review of Harris CareTracker Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Harris CareTracker | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Harris CareTracker

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> Harris CareTracker is a cloud-based EHR and practice management solution that has been serving healthcare providers for over 20 years. With a commitment to revolutionizing healthcare by enhancing patient care, Harris CareTracker offers an all-in-one integrated platform designed to streamline healthcare management processes efficiently.&#10;&#10;The software's intuitive design simplifies complex tasks, allowing healthcare professionals to focus on delivering high standards of patient care while optimizing healthcare operations. With user-friendly dashboards and customizable reporting features, Harris CareTracker empowers providers to manage patient records, appointments, billing, and analytics effectively.&#10;&#10;The electronic health records (EHR) functionality of Harris CareTracker enables providers to access patient history, demographics, and immunization records seamlessly on a single platform. This facilitates efficient tracking of patient data, streamlining the delivery of care and improving patient outcomes.&#10;&#10;The practice management tools within Harris CareTracker empower healthcare practices to take control of their operations, from appointment scheduling and billing to reporting and analytics. The integrated nature of the platform ensures a cohesive workflow and improves overall practice efficiency.&#10;&#10;Harris CareTracker offers over 600 secure integrations with major EMR systems, labs, pharmacies, and other healthcare solutions, enabling effortless data exchange and enhancing healthcare management capabilities. This integration capability ensures that providers can leverage a wide range of tools and resources to enhance patient care and operational efficiency.&#10;&#10;At Harris CareTracker, customer satisfaction is paramount. The software has garnered positive feedback from users who appreciate its cost-effectiveness, ease of use, and dedicated customer support. The training and ongoing support provided by the CareTracker team have been instrumental in helping practices navigate the system confidently and efficiently.&#10;&#10;Harris CareTracker's commitment to partnership is evident in its tailored support and training programs designed to address the unique needs of each practice. By focusing on enhancing patient outcomes, amplifying efficiency, streamlining workflows, and ensuring regulatory compliance, Harris CareTracker aims to be a valuable ally in the healthcare landscape.&#10;&#10;In conclusion, Harris CareTracker is an established and reliable cloud-based EHR and practice management solution for healthcare providers. With a wealth of experience, innovative features, and a commitment to customer satisfaction, Harris CareTracker is poised to continue revolutionizing healthcare management one practice at a time.
> 
> Verdict: Rated **3.3/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.3/5** | 16 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 3.1/5 | Based on overall reviews |
| Features | 3.4/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Harris Computer Systems
- **Location**: Tyler, Canada
- **Founded**: 1976

## Commercial Context

- **Starting Price**: US$245.00
- **Pricing model**: Usage Based
- **Pricing Details**: Harris CareTracker offers tailored pricing plans based on individual requirements.&#10;&#10;The platform provides a Practice Management and EHR bundle at $599 per month per provider, with discounted implementation fees. The EHR starts at $245 per month per provider and includes features such as progress notes, e-prescribing, and clinical decision support. &#10;&#10;The Practice Management solution starts at $399 per month per provider and offers features like appointment scheduling, real-time eligibility checking, and electronic remittance advice.&#10;&#10;In addition to the core EHR and Practice Management offerings, Harris CareTracker provides various add-ons for further customization. These include patient engagement tools, telemedicine capabilities, labs integration, population health management, and chronic care management features. Other add-ons encompass QPP measuring and reporting, meaningful use dashboards, customizable templates and reports, business analytics, and voice-to-text dictation.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Analytics
- Appointment Scheduling
- Charting
- Claims Management
- Claims Scrubbing
- Customisable Dashboard
- E-Prescribing
- EDI
- EMR/EHR
- For Cardiologists
- For Family Medicine
- For Obstetrics & Gynecology
- HIPAA Compliant
- Insurance Eligibility Verification
- Lab Integration
- Medical Billing
- Medication Management
- Patient Intake
- Patient Portal
- Patient Scheduling

## Support Options

- Phone Support
- Chat

## Category

- [Pain Management EMR Software](https://www.softwareadvice.co.nz/directory/115/pain-management-software/software)

## Related Categories

- [Pain Management EMR Software](https://www.softwareadvice.co.nz/directory/115/pain-management-software/software)
- [Podiatry EMR Software](https://www.softwareadvice.co.nz/directory/117/podiatry-software/software)
- [OBGYN EMR Software](https://www.softwareadvice.co.nz/directory/9/obgyn-electronic-medical-records/software)
- [Urgent Care EMR Software](https://www.softwareadvice.co.nz/directory/119/urgent-care-software/software)
- [Medical Billing Software](https://www.softwareadvice.co.nz/directory/11/medical-billing-software/software)

## Alternatives

1. [athenaOne](https://www.softwareadvice.co.nz/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews)
2. [DrChrono](https://www.softwareadvice.co.nz/software/131146/drchronobillingservices) — 3.9/5 (489 reviews)
3. [NextGen Office](https://www.softwareadvice.co.nz/software/54477/nextgen-psychology) — 4.0/5 (1278 reviews)
4. [PracticeSuite](https://www.softwareadvice.co.nz/software/7148/practicesuite) — 4.0/5 (40 reviews)
5. [75health](https://www.softwareadvice.co.nz/software/51701/75health) — 4.4/5 (78 reviews)

## Reviews

### "A necessary evil in my job" — 2.0/5

> **Verified Reviewer** | *16 March 2018* | Financial Services
> 
> **Pros**: It offers a bunch of reports. The reporting is probably the only thing I really like about the software.
> 
> **Cons**: The UI isn't very good. It has a bad flow, things are chopped up, it is hard to learn, and it generally isn't fun to use.

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### "Caretracker in Windows 10 has issues" — 4.0/5

> **Steven** | *1 May 2019* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use when configured properly after extensive research to fix touch screen issues (NOT Touchpad) - i.e. an all-in-one touchscreen desktop.
> 
> **Cons**: Uses Internet Explorer and with Windows 10 the "Pinch-to-zoom" and "doulbe-tap-to-zoom" functions interfere with application usability. Had to research how to turn both of these off. In Windows 7 and 8.0 there was a way to turn it off, but after 8.1 that function was removed. Many forums talk about a registry hack or something else. &#10;The solution was to embed a .css file with the needed CSS command to turn the two above functions off. The is needed to be injected into the Accessibility button window in Internet Options - "Format document using my style sheet".&#10;After that it works brilliantly and no accidental zooming.

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### "Clinic Director, owner" — 1.0/5

> **Amber** | *17 May 2023* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Leaving .  By leaving and purchasing a new EMR we found peace
> 
> **Cons**: Slowness Corruption of notes Customer service
> 
> I have emails from \[sensitive content hidden\] stating that they were going to adjust our billing because our notes corrupted for months on end, they never fixed. We eventually had to find new EMR system spending thousands of dollars and no adjustments were ever made.  This system runs so slow.

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### "Practice Management and EMR Review" — 5.0/5

> **Dee Ann** | *10 December 2015* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: We have been using Harris CareTracker (formerly known as Optum PM \&amp; Physician EMR) since 2009 for our billing RCM software and PM and EMR software for our clients.  It has helped us to drastically increase the collections of our clients and has tremendously helped us to reduce our front end denials to below 1%.  The ease of use of the system for our staff and clients is unparalleled to other software.  When switching over our RCM system and finding a new PM and EMR system to offer to our clients, we researched several software systems including NextGen, AthenaHealth, Epoch, eClinicalWorks, AdvancedMD and Kareo.  We found that there was nothing comparable to the ease of use, productivity, and competitive pricing that Harris CareTracker offers.
> 
> **Cons**: I would like to see a faster turn around time on building interfaces with other EMR softwares for our clients that wish to remain with their current EMRs and interface with our PM system for billing.  We have seen some recent improvements with this, so we are hopeful for the future that we will be seeing a faster turn around time.

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### "Very functional product for the healthcare office" — 5.0/5

> **Patricia** | *15 August 2017* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of staff learning the program, within jours they can surf all over program without muchvtrsining
> 
> **Cons**: Window for provider schedules could be better managed.   Coliors etc cox, pre op, new pts, helps the schedulers not to overbook some visit. Helps the flow of how the day will be for urgent calls
> 
> Its great for the money, tech support is awesome, working claims is a dream.  Overall a great product

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/14932/caretracker)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/caretracker-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/14932/caretracker> |
| en-GB | <https://www.softwareadvice.co.uk/software/14932/caretracker> |
| en-IE | <https://www.softwareadvice.ie/software/14932/caretracker> |
| en-NZ | <https://www.softwareadvice.co.nz/software/14932/caretracker> |

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