--- description: Review of Whistle Messaging Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Whistle Messaging | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Whistle Messaging](/software/147085/whistle) # Whistle Messaging Canonical: https://www.softwareadvice.co.nz/software/147085/whistle Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/147085/whistle?page=2) > Whistle is a cloud-based guest messaging platform, which helps businesses in the hospitality industry communicate with guests, manage bookings, streamline check-in processes and more. Hoteliers can track team members' performance based on task completion rates, response times, upsells, direct bookings and guest ratings on a centralized dashboard. Whistle's artificial intelligence (AI)-enabled chatbot allows guests to choose booking dates on a calendar and provide details about arrival or departure. Managers can set up recurring tasks, send/receive work orders and view a history of checklists or inspections in real-time. Additionally, administrators can send eSignature requests to guests via email, SMS and other communication channels. Whistle integrates with various third-party systems such as Agilysys, ResortSuite, RoomKeyPMS and more. Pricing is available on request and support is extended via phone, email and other online measures. > > Verdict: Rated **4.7/5** by 131 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 131 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Whistle Messaging - **Location**: Westlake Village, US ## Commercial Context - **Starting Price**: US$60.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Please contact Whistle directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Autoresponders - Batch Communications - Billing & Invoicing - Calendar Management - Canned Responses - Chat/Messaging - Communication Management - Contact Management - Customisable Branding - Employee Management - File Sharing - For Vacation Rentals - Front Desk Management - Guest Experience Management - Housekeeping Management - Interaction Tracking - Maintenance Management - Marketing Automation ## Integrations (20 total) - Amadeus HotSOS - Beds24 - Chargerback - Clock PMS - Cloudbeds - Infor HMS - Jonas Chorum - Maestro PMS - Mews - OnRes - OpenHotel PMS - Quore - RoomKeyPMS - SkyTouch Hotel OS - Stripe ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software) ## Related Categories - [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software) - [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software) - [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software) - [Hotel Management Software](https://www.softwareadvice.co.nz/directory/4504/hotel-management/software) - [SMS Marketing Software](https://www.softwareadvice.co.nz/directory/4532/sms-marketing/software) ## Alternatives 1. 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[Weave](https://www.softwareadvice.co.nz/software/158992/weave) — 4.3/5 (669 reviews) ## Reviews ### "Great Product for price" — 5.0/5 > **John** | *12 February 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: user friendly interface Customizable messages > > **Cons**: Wish there was a way to organize messages (like different categories, etc) we send upwars of 200 a day sometimes so this could be helpful > > Good ----- ### "Great guest communication tool" — 5.0/5 > **matthew** | *5 February 2021* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: The ease if use and initial start-up. Maybe most importantly, our guests love the system and how quickly they get responses to their queries and service requests. > > **Cons**: Dashboard could be a little cleaner and less busy, but otherwise very good. > > Excellent guest communication tool. Timely (during Covid), but sure to be a great tool well after the pandemic as well. ----- ### "A very important service that is sometimes frustrating to use." — 3.0/5 > **Laura** | *13 January 2022* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Being able to communicate with guests (\& staff) directly through text messaging on its own number and all staff members can participate. > > **Cons**: The App\! It is glitchy- crashes, doesn't send messages right away sometimes, archives current guests and then opens past guests communications randomly, won't whistle. We often have to close out the app and open it back up again. ----- ### "Whistle While You Work" — 4.0/5 > **Dean** | *10 May 2022* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Whistle software has greatly enhanced communication throughout our Resorts. Both with internal customers \& staff but also with all of our guests. Guests just LOVE the ability to text our front desk and our front desk staff LOVE the ability to get information out to all guests or just some guests instantly. This communication has increased our boat rentals, length of stays and even our concierge services. I would not run a Resort without Whistle\! > > **Cons**: I cannot say there is anything I dislike about the software. However, it could do more tasks within the software, and we have spoken with the company about the possibility for them to adapt the software to our needs. This is not a Con, as what the software was built to do, it does very well. We have simply asked them if they can make it do more to fit a need in our Organization, and they have responded, which is really a Pro\! > > Our overall experience with Whistle is we will never live without it. I highly recommend anyone in the Resort/Hotel service business to get hooked up with the software. It will make your life so much easier\! ----- ### "Great guest communication tool, with a few tweaks/updates could be amazing\!" — 4.0/5 > **Jessica** | *13 January 2022* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: I think whistle has significantly improved our communications with guests. > > **Cons**: 1.) Super annoying that a name I type doesn't delete after messaging that person. I have to backspace to look up next guest. At least put an "x" at the end of the bar to make it easier to clear. 2.) Also, please stop censoring names like "Dick". I was extremely embarrassed when I typed "Hi Helen \& Dick..." and it changed his name. We are grown adults, we do not need to censor anything. I typed "you can sneak in and steal some cookies" and it censored "steal"?\! 3.) Lastly, when I message a guest, it doesn't show up in the current messages that are open until the guest messages back. It is inconvenient, as I'd like to know by looking at one place all 8 of my check ins for the day were messaged. 4.)It appears photos can be part of a template of text but it doesn't work that way, I end up needing to send another text with the photo which is annoying because we use our phones and photos can't be labeled. So when sending floor plans, I need to squint to make sure I have the right one and I'd rather just have it go with the text in the template. 5.) Once a message from a guest comes in and it's escalated, if you go in to acknowledge the message, you have to take a 2nd step to click on and off of it in the other tab. And it still continues to whistle on other devices like my computer or my husbands phone, ipad etc. 6.)it's really annoying that I can't send our guidebook with the short identifiable name, Whistle rebrands that link and customers are afraid to click thinking its spam > > It's brought us forward in the ways we relay information and has allowed guests to ask questions prior to arrival so we can make sure we're all on the same page. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/147085/whistle?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/147085/whistle) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data