--- description: Review of Yext Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Yext | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Store Locator Software](/directory/4353/store-locator/software) > [Yext](/software/146401/yextknowledgemanager) # Yext Canonical: https://www.softwareadvice.co.nz/software/146401/yextknowledgemanager Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/146401/yextknowledgemanager?page=2) > Yext (NYSE: YEXT) is a digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automates workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator. To learn more about Yext, visit Yext.com. > > Verdict: Rated **4.2/5** by 114 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 114 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Yext - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$199.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Chinese, Czech, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Portuguese, Slovenian, Spanish, Traditional Chinese, Turkish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR China, Hungary, India, Indonesia, Ireland, Italy, Japan, Lithuania, Mexico and 15 more ## Features - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Artwork Management - Asset Lifecycle Management - Automatic Location Detection - Behavioural Analytics - Benchmarking - Brand Guidelines - Brand Tracking - Calendar Management - Catalog Management - Categorisation/Grouping - Change Management ## Integrations (38 total) - Adobe Commerce - AgencyAnalytics - Agendize - Binary Fountain - Dasheroo - DialogTech - Domo - Dynamics 365 - Engageware - Enhanced Reporting for Google My Business - GoSite - Google Data Studio - Google My Business Post Scheduler - Google My Business Pro Services - Greenhouse ... and 23 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Store Locator Software](https://www.softwareadvice.co.nz/directory/4353/store-locator/software) ## Related Categories - [Store Locator Software](https://www.softwareadvice.co.nz/directory/4353/store-locator/software) - [Enterprise Search Software](https://www.softwareadvice.co.nz/directory/4368/enterprise-search/software) - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) - [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software) - [Location Intelligence Software](https://www.softwareadvice.co.nz/directory/4255/location-intelligence/software) ## Alternatives 1. [Zoho Social](https://www.softwareadvice.co.nz/software/392457/zoho-social) — 4.7/5 (3439 reviews) 2. [Asana](https://www.softwareadvice.co.nz/software/5576/asana) — 4.5/5 (13604 reviews) 3. [Wrike](https://www.softwareadvice.co.nz/software/3777/wrike-pm) — 4.4/5 (3023 reviews) 4. [Hootsuite](https://www.softwareadvice.co.nz/software/137620/hootsuite) — 4.4/5 (3799 reviews) 5. [monday.com AI Work Platform](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (6072 reviews) ## Reviews ### "TOP NOTCH" — 5.0/5 > **Hayley** | *9 April 2019* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Customer Service with Yext is TOP NOTCH. Our rep is there to answer questions before I even have the chance to finish thinking of them. There are ample training modules to walk you through exactly what you need. Everything is highly customizable as well, so it's perfect for listing different types of businesses. The analytics are incredibly helpful to show what's working and what's not. I also love that I'm able to reply to any reviews as soon as they're given. > > **Cons**: Because of all of the options and customization, it can be overwhelming. Everything is intricate, which is great, but there's no "let me create this real quick." Changes can be made quickly though. > > Our experience with Yext has been amazing. Our company had an existing subscription that I took over, so in any other instance I would have been out of luck with training. But our representative was able to walk me through where to find anything and everything I could ever need. ----- ### "Highly Recommended" — 5.0/5 > **Bill** | *3 August 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The robust content management is outstanding. It allows me to help my clients ensure their listings stand out from the run of the mill., > > **Cons**: Pricing for the Ultimate plan strikes me as excessive. I have my clients on the Professional pan. > > I've been using Yext for my clients since 2015. I currently have 37 client locations currently under my management with Yext and all of those clients are very happy with Yext results. ----- ### "Yext seo simplifies" — 3.0/5 > **Sandy** | *3 April 2025* | Computer Networking | Recommendation rating: 3.0/10 > > **Pros**: Good for monitoring and analysing customer feedback > > **Cons**: Can get expensive and lacks some vital features > > Yext is great for multi-site businesses, making it easy to manage a number of locations ----- ### "The Single Best Tool for Listings" — 5.0/5 > **Cody** | *2 April 2019* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Set it and Forget it. With Yext, you input your listing and confirm via authenticating factors and in just days you see the direct impact. Organic results improve, SEO improves, Adwords quality improves...you name it\! The second best part is ease of use. Once your listing is within YEXT, they work to address over 100 listing entities online, building search equity for your site within Google and other platforms to assure that your listing is in fact REAL, ACCURATE, and RELIABLE. > > **Cons**: Would be nice if there was a master feature for advertisers to be able to list multiple entities under one account login and separate payment methods. This could also increase the number of subscriptions to YEXT\! > > Outstanding and I've recommended it to clients time and time again\! ----- ### "Great, simple to use software with cool features" — 5.0/5 > **Madison** | *29 September 2020* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: I liked most how user-friendly the software was, and how well it worked. > > **Cons**: The price. It is definitely pretty expensive when you compare it to other similar softwares on the market. > > My overall experience was good, but like I said, the cost was was irked me. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/146401/yextknowledgemanager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/146401/yextknowledgemanager) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data