--- description: Review of BrandWide Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BrandWide | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [CRM Software for Pharmaceutical ](/directory/343/pharmaceutical-crm/software) > [BrandWide](/software/146131/brandwide) # BrandWide Canonical: https://www.softwareadvice.co.nz/software/146131/brandwide Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/146131/brandwide?page=2) > BrandWide is the emerging leader in all-in-one franchise management designed to help franchisors grow, streamline operations, and support franchisees at scale. Manage the full franchise lifecycle in one system, including franchise development, onboarding, training, royalty management, compliance tracking, and day-to-day operations. Use AI-powered sales outreach to recruit franchisees, streamline onboarding with checklists and project tracking, and deliver training through built-in LMS. Manage your entire network from a central AI-powered hub, improve compliance, simplify audits, and automate complex royalty scenarios to ensure accurate, on-time payments. BrandWide also gives franchisees a complete business-in-a-box with local marketing, CRM, and operational tools to help them perform at their best. With web and mobile access, API integration, and dedicated 24/7 support, BrandWide helps franchisors scale with confidence. > > Verdict: Rated **5.0/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 26 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Soffront - **Location**: Las Vegas, US - **Founded**: 1992 ## Commercial Context - **Pricing Details**: Contact BrandWide for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more ## Features - @mentions - A/B Testing - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Assessment Management - Assignment Management - Asynchronous Learning - Audit Management - Audit Planning - Audit Trail - Authentication - Automatic Backup ## Integrations (23 total) - Amazon S3 - Docusign - Eventbrite - GPT-4 - Gmail - Google Calendar - Google Docs - Google Drive - Google Maps - Google Meet - Google Translate - Google Workspace - Microsoft 365 - Microsoft Excel - Microsoft Outlook ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software for Pharmaceutical ](https://www.softwareadvice.co.nz/directory/343/pharmaceutical-crm/software) ## Related Categories - [CRM Software for Pharmaceutical ](https://www.softwareadvice.co.nz/directory/343/pharmaceutical-crm/software) - [Sales Tracking Software](https://www.softwareadvice.co.nz/directory/3590/sales-tracking/software) - [Ecommerce CRM Software](https://www.softwareadvice.co.nz/directory/3634/ecommerce/software) - [Account Management Software](https://www.softwareadvice.co.nz/directory/3606/account-management/software) - [Mortgage CRM Software](https://www.softwareadvice.co.nz/directory/345/mortgage-crm/software) ## Alternatives 1. 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Compliance functionality was pretty cool as well. > > 10/10, phenomenal team, strong product, lots of different types of workflows and allowed us to award our first 11 franchisees in 6 months\! ----- ### "Recommended CRM platform\!" — 5.0/5 > **Kim** | *8 August 2025* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: The customer service at Brand Wide is great. I work with \[sensitive content hidden\] and he is professional, quick to answer and always tries to make the process easier for me. The CRM is easy to use and understand unlike some CRMs I have used in the past. > > **Cons**: I wish the reporting was more customizable. However, anytime I need a report built or customized a specific way, \[sensitive content hidden\] looks into it. So far, he has been able to build reports I have requested. > > Overall, I have had a positive experience. I believe the value of what you pay for the CRM is worth it. Customer service is great, the features provided are comparable if not better then other CRMs and it is easy to use and figure out things on your own. ----- ### "Owner-Member" — 5.0/5 > **Carlos** | *31 March 2026* | Events Services | Recommendation rating: 9.0/10 > > **Pros**: The level of support; namely from Avik Paul; he is exceptional, responsive, reliable, and unmatched. > > **Cons**: Mobile app/UI need refinement, but the value is unbeatable and the platform continues to improve.... > > BrandWide delivers great value, adapts with us, and provides exceptional support to our franchisees. ----- ### "Great job\!" — 5.0/5 > **Seth** | *19 March 2026* | Sports | Recommendation rating: 10.0/10 > > **Pros**: The software is very well organized so learning it has been pretty straightforward. It also is very comprehensive so I feel that as we grow as a franchise system will start to use all the different features which is great not to have an additional software we have to use also the support staff on boarding process has been amazing and super helpful. > > **Cons**: There’s nothing that stands out as being bad per se although I have not yet used the royalty features yet or the on boarding task features just yet but so far the lead generation and workflow flows for that are great > > My overall experience with brand wide has been excellent. I’ve really appreciated all of the hard work that my support staff especially a Vic has put in to helping me learn the system. Answer any questions I have an integrate lead capture forms with various marketing agencies and web developers I feel like I have a solid support system and structure for building out the new franchise system. ----- ### "Affordable & Great Support" — 5.0/5 > **Caleb** | *17 July 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Scalable solution that is customizable to our business needs with round the clock support. It was also very easy for our franchisees to learn to use for their sales reporting. It is helpful for automating franchisee communication and task management. As we grow we will be able to use it to improve our franchisee's experience and streamline growth. > > **Cons**: I don't have any Cons to list at this time. Even though support is in a different time zone than us, this has not been an issue. > > Our Sales Rep was very helpful in finding the right package and getting us the best deal. We were assigned a customer service rep that is extremely helpful in building out and customizing our options to fit our needs... and is also very patient with the thousands of random questions we end up asking on a regular basis. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/146131/brandwide?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/146131/brandwide) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data